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I appreciate the flexibility and configurability of the Kademi platform. The component structure gives us the ability to address a broad set of program requirements. The platform offers us tremendous power to create engaging partner programs for program particpants. Review collected by and hosted on G2.com.
A decent amount of training is required at the onset, but that is often the price you pay for platform with this amount of flexibility and power. Review collected by and hosted on G2.com.
23 out of 24 Total Reviews for Kademi
Overall Review Sentiment for Kademi
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Kademi's templated platform, employing a component-based approach, proved to be a game-changer in our quest to swiftly construct partner portals. What sets it apart is its remarkable flexibility, enabling seamless customization aligned with our unique brand specifications— a feature conspicuously absent in our prior encounters with alternative solutions.
The standout quality, however, lies in Kademi's fantastic support throughout the implementation phase. Despite encountering delays caused by internal issues on our end, Kademi exhibited exceptional patience and a genuine willingness to assist. The customer support experience was nothing short of exceptional, ensuring we always felt prioritized and supported. Notably, when faced with special requirements beyond the platform's capabilities, Kademi went above and beyond, rolling up their sleeves to develop the necessary features and components.
From a practical standpoint, the implementation can take less than a month, especially for those experienced in web design and development (this was a lesson for us). This means that your partner engagement platform can be up and running very quickly and you can start driving channel growth. Kademi's commitment to client success, combined with their proactive approach to problem-solving, positions them as a standout choice in the realm of technology solutions for building and optimizing partner engagement platforms. Review collected by and hosted on G2.com.
Integration with Salesforce took longer than we anticipated and the only other hiccup was the initial learning curve in training resources, easily fixable with UI tweaks. Overall, aside from these minor issues, Kademi stands out as a reliable and innovative partner engagement platform. Review collected by and hosted on G2.com.
Kademi's component-based approach to building a program website means that you can get the best balance between a quick build/launch while still having a site that feels truly unique. While you can use standard design styles and templates for simple scenarios, the ability to completely build and customise your site design gives us a lot of freedom to dream big with our program designs.
Most competitors provide either a rigid set of templates, or they require working with developers to build completely custom sites with little direct control. Their platform gives us the perfect balance of control/customisability whilst also having a comprehensive set of standard features that can be configured with ease.
Thanks to Kademi we've been able to build an incredible range of effect B2B partner engagement and incentive programs that drive channel growth and engagement for our clients every day. Review collected by and hosted on G2.com.
Kademi are constantly releasing new features and improvements to existing functionality. However, sometimes we aren't aware of this as it comes out and the training documentation can lag behind these new opportunities to improve the way we use the platform. Review collected by and hosted on G2.com.
Kademi is an incredible company with outstanding customer service. We are a small business and feel we get the same attention as their larger customers. They help with whatever we need, from client calls to design suggestions. The product is simple to use, as you can set many things up with just a drag and drop. Review collected by and hosted on G2.com.
In my opinion, there is very little to dislike. The one thing that could be improved upon in the product is to be able to customize more on what information shows up on the invoice feature. Review collected by and hosted on G2.com.
The biggest upside for using Kademi is when we have any kind of issue or something not clear, we always have immediate support from the Kademi team and they help us in simple terms. Review collected by and hosted on G2.com.
when uploading visual graphics (banners, thumbnails etc...) there should be a resolution displayed so that we can create the perfect fit. Review collected by and hosted on G2.com.
Kademi is a simple to use, yet sophisticated platform where everything is in one place. We are a B2C business and Kademi has been invaluable to us as we scale.
The whole team has been exceptionally helpful and understanding as we grow.
As our business has developed and changed, the team at Kademi have been able to support us both strategically and technically. Review collected by and hosted on G2.com.
Difficult to say what we dislike about Kademi as it's really help us grow as a business. We've had quite a bit of custom development so it's built well for our business needs. Review collected by and hosted on G2.com.
Kademi's support staff is incredible. The team provides quick acknowledgment of the request, probing questions to ensure we both align on the ask/need, and a thorough outline of the steps needed to complete the request. Review collected by and hosted on G2.com.
There are areas where documentation could be more robust. New users may struggle with understanding complex configurations. Review collected by and hosted on G2.com.
Kademi is very easy to use and understand with minimal training, but also flexible enough to suit the various requirements of our many channel marketing programs. As a data analyst, I can easily feed data to Kademi through CSV files which can be mapped easily using configurations to the appropriate data series. Review collected by and hosted on G2.com.
The ability to change the underlying configurations and formats of certain reports and extracts I require for data analytics tasks is complicated and usually requires contacting support. Review collected by and hosted on G2.com.
Built from the ground up for loyalty and incentive programs, including learning, communications, workflow, claims, referrals--name it. Plus, it's extensible. Review collected by and hosted on G2.com.
As user and developer, I would like a bit more API documentation and easier unit testing of my own code. Review collected by and hosted on G2.com.
Kademi provides all the tools we need in one platform to provide end-to-end channel programs from data & analytics through promotion and gamification. Fast to market, cost-effective and great support. Review collected by and hosted on G2.com.
Very little, and if we do have an issue, the folks at Kademi are available and listen..... in our experience, they will resolve an issue if identified. Review collected by and hosted on G2.com.
