Jetlink Conversational AI Platform
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Jetlink Conversational AI Platform
By Jetlink
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4.9 out of 5 stars
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Jetlink Conversational AI Platform Reviews & Product Details - Page 6

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Jetlink Conversational AI Platform Overview

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What is Jetlink Conversational AI Platform?

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Jetlink Conversational AI Platform Details
Discussions
Jetlink Conversational AI Platform Community
Languages Supported
Arabic, German, English, French, Russian, Spanish, Turkish
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Product Description

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking for, but also places importance on the context of their questions. That gives it the power to understand exactly if and when it should forward a customer to human support. Further, multiple conversational layers guarantee effective, human-like, and empathetic service.

Seller Details
Seller
Jetlink
Year Founded
2016
HQ Location
Amsterdam, NL
Twitter
@getwelocal
8 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Description

Jetlink offers conversational AI solutions, helping businesses engage customers with chatbots and virtual assistants across various digital channels.

Ozan Can K.
OK
Overview Provided by:
Ozan Can Köseley
Co-founder and CEO at Jetlink - We're hiring

Recent Jetlink Conversational AI Platform Reviews

gulcin d.
GD
gulcin d.Small-Business (50 or fewer emp.)
5.0 out of 5
"A good solution partner"
an excellent business solution partner that approaches processes almost like a teammate, supporting brand strength with new suggestions.
Read more
Sezen S.
SS
Sezen S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Kolay bir arayüz ve geniş entegrasyon seçenekleri"
Farklı yapay zeka modelleri ve esnek entegrasyon seçenekleri ile kullanımı çok kolay bir arayüz sunması, bunlara ek olarak detaylı raporlama özelli...
Read more
Nur A.
NA
Nur A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Jetlink is Very Easy to Use and a Quickly Adaptable Chatbot"
Jetlink is very easy to use. UI is very user friendly. Also, when we teach our product's technical capabilities to the chatbot , it's AI can create...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Jetlink Conversational AI Platform Media

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65 Jetlink Conversational AI Platform Reviews

4.9 out of 5
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65 Jetlink Conversational AI Platform Reviews
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Jetlink Conversational AI Platform Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Jetlink Conversational AI PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hakkı E.
HE
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

The product is comprehensive and responds to all requests in this segment. The team can efficiently transfer this product to the customer and report the results. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Its target audience is primarily corporate customers. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink can offer single-channel messaging, multi-scenario-supported chatbots, and turnkey services. Review collected by and hosted on G2.com.

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AT
Mobile Banking Manager
Enterprise(> 1000 emp.)
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Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

İt is an easy to integrate your production. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Backoffice application is a little bit slow. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Integrations in banks are subject to certain restrictions in terms of legislation. At this point, Jetlink always approached the solution. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

The 'product recommendation test' prepared within the scope of the chatbot attracted a lot of attention. A functional and practical method has shown up that determines the suitability of the products for the customer. As a result of a creation process that prioritizes user experience, we achieved our goal. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

I have no complaints about the product.. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It made product selection easier for our customers and the scenarios were successful in this regard. Review collected by and hosted on G2.com.

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SB
Head of IT Coordination
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

A great team that is understanding and respectful of our requests and tries to do their best. Thanks to Chatbot's artificial intelligence infrastructure and the success of content management, we can communicate with our customers simultaneously and with high quality. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

We proceeded smoothly both in the pre-project period and throughout the project process. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink created special scenarios for customers/potential customers and enabled us to guide them correctly. In addition, we can follow the details of the customer - chatbot relationship thanks to the comprehensive reporting system. Review collected by and hosted on G2.com.

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Tunç K.
TK
Bilgi Teknolojileri Koordinasyon Yetkilisi
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

The Jetlink team's working style accelerated all processes, we are pleased. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Nothing negative happened.

Nothing negative happened. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Thanks to artificial intelligence's ability to handle intense content, we saved both time and labor. Review collected by and hosted on G2.com.

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Walid B.
WB
Executive Network Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Very supportive team.

Very reactive to solve ongoing issues.

Proposing innovative solutions Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

The reports are hard to understand well. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Lead conversion Review collected by and hosted on G2.com.

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Burak K.
BK
Digital Experience Unit Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Jetlink Conversational AI Platform?

Jetlink Conversational AI’s sast and easy solutions for 24/7 customer services Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

As Toyota Turkey, we have absoulety nothing to dislike about Jetlink Conversational AI. Review collected by and hosted on G2.com.

Recommendations to others considering Jetlink Conversational AI Platform:

If you want to give customer services more customer at once and spend less cost and time, Jetlink Converastional AI will be the best match. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It is inevitable to provide 24/7 customer service in the digitalizing world. Jetlink accelerates our 24/7 customer service process by automating it and allows us to increase the number of customers we can serve at the same time. Review collected by and hosted on G2.com.

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Aziz K.
AK
Executive Board Member
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Jetlink provides customized solutions, great account management, and fast responses to demands and requests. Product itself is highly capable of meeting the requirements. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Perfect experience, nothing to dislike about Jetlink products and team. Review collected by and hosted on G2.com.

Recommendations to others considering Jetlink Conversational AI Platform:

I am quite confident regarding the capability and technology stack of the platform. Besides that Jetlink customer success team always very supportive and they consult well on creating meaningful conversational experiences. If you need a comprehensive, secure and enterprise chatbot with complex needs. Take a look on them. You will be just fine Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Answering thousands of customer requests with a lower cost and higher efficiency from one place through a multichannel platform. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Highly accurate coversational AI, with a great support team. Also UI/UX is great. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

No downsides for now, they develop the product continiously Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We increased our customer retention by providing a great chat solution. Our customers can interact with AI based chat engine before reaching to customer support assistant Review collected by and hosted on G2.com.

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Verified User in Mechanical or Industrial Engineering
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Simultaneous communication and artificial intelligence support from a single channel Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Jetlink Konuşmaya Dayalı Yapay Zeka Platformu hakkında en az yararlı olan nedir? Jetlink Konuşmaya Dayalı Yapay Zeka Platformunu kullanmanın dezavantajları nelerdir? Review collected by and hosted on G2.com.

Recommendations to others considering Jetlink Conversational AI Platform:

v Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

The competent infrastructure of the chatbot and the continuous support we receive from Jetlink Review collected by and hosted on G2.com.

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Jetlink Conversational AI Platform Categories on G2
Chatbots
Chatbots

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