Jenzabar One Reviews & Product Details - Page 2

Jenzabar has so many different capabilities. I am on the enrollment side of the university, so I enjoy being able to use the program as an SIS easily. I can easily print reports based on specific criteria, view and download student transcripts, and view and process registration. We also use Jenzabar for generating and approving purchase orders, and the process for doing so is straightforward. I can also download student reports based on specific admissions counselors, take notes in a student's account, and access shared reports from other departments, such as financial aid. Review collected by and hosted on G2.com.

Honestly, I rely on Jenzabar for all of my work, and recently, it has been crashing and freezing frequently. I know that our IT department has been working with the company to fix these issues, but it seems as though it's becoming more frequent. Also, I'm not too fond of the format of the newest update. It is hard to find specific fields now, and where they are located doesn't make much sense. It seems too cluttered, and before, it was much more user-friendly. Review collected by and hosted on G2.com.

Jenzabar One is always moving the product forward with technology and what works best for their customers. They try to incorporate all of the feedback they receive into product development. Review collected by and hosted on G2.com.

It is hard to work through helpdesk ticket issues via email. It would be beneficial to hop on a Teams call and display the issue and work through it quickly in some circumstances. Review collected by and hosted on G2.com.

Jenzabar really listens to their customers and implements features that they directly request. Review collected by and hosted on G2.com.

Some of the features are still a bit difficult to use, but as they transition to a completely web-based UI, I expect these issues to be resolved. Review collected by and hosted on G2.com.

Faculty and student advisors, as well as program directors, have all of the information at their fingertips to help the student progress through their program. This also helps the registrar's office. We no longer have to stop to respond to specific student academic history requests. Review collected by and hosted on G2.com.

J One has worked well. The only downside is finding the time to train all of our faculty and advisors on using it. With teaching schedules as they are, it is a challenge for sure.

In the previous advising module, faculty could sort the registered advisees and the un-registered advisees. We are not able to do that in J One. If this is possible, I would love to know how to accomplish this. It would be helpful also to sort or see a snapshot of students that have holds on their accounts, as this prevents registration. Review collected by and hosted on G2.com.

The support team from the account representatives to the system engineers. They all are invested in the product, and in the outcomes for the institution and students. Review collected by and hosted on G2.com.

Sometimes there is a feature disconnect that impacts our customized areas in a highly negative manner. We usually only find out about those after the updates are released, which sometimes can be problematic to meeting implementation deadliens. Review collected by and hosted on G2.com.

I like that all my information needed for my students can be found right in the platform Review collected by and hosted on G2.com.

Sometimes slow speeds. But that could be my internet Review collected by and hosted on G2.com.

Jenzabar One is a software package that keeps getting functionality added to it and keeps improving. The company isn't satisfied with the status quo and wants to keep up with the customer's changing needs. With Jenzabar One, you get a large-company development mindset affordable for the medium-sized college. Review collected by and hosted on G2.com.

Not all modules can be optimized at once. Review collected by and hosted on G2.com.

Cloud-based versions that can be accessed from anywhere Review collected by and hosted on G2.com.

Need for customization to connect with other jenzabar products Review collected by and hosted on G2.com.

Support is professional and quick to respond. Review collected by and hosted on G2.com.

Employee PTO and time tracking, needs attention. Review collected by and hosted on G2.com.

J1 is rolling out a web based version of their product which really excites me, so we won’t just have to use a desktop version all the time. Review collected by and hosted on G2.com.

The web based options are difficult to learn if you're used to the desktop version. It will take some time to adjust to. Review collected by and hosted on G2.com.