Jenzabar One Reviews & Product Details

We are able to use the system campus-wide for most of our student, faculty, and staff needs. It's nice to have one product that can handle most of our day-to-day activities. Review collected by and hosted on G2.com.

There are still some pieces in the payroll and human resources modules that need udpated. We use another software to supplement what J1 does not provide, such as a time clock and customizable reports for state specific tax issues. Review collected by and hosted on G2.com.

One of the best features of Jenzabar One is that it is user friendly. The system is customizable to satisfy unique needs of an institution. It integrates with a variety of outside systems making it easy to offer faculty and staff solutions that work with the system. It can be used for small or large sized institutions and changed as needed. Review collected by and hosted on G2.com.

The most challenging things about the system is that many of the canned reports need customized in order to use efficiently. Customizations can be difficult and time consuming to get completed.

Support is difficult to secure timely. Review collected by and hosted on G2.com.

Jenzabar Support is the best of any products we use on campus! We moved to J1 back in 2022 and are now using J1 Web and we love it. We also use JRM and have seen enrollment go up by about 15%. We are using J1 JICS and JICS Mobile Web, but are moving to the JICS Mobile app to get virtual ID cards. J1 Desktop is good, but J1 Web is even better and use it with DUO MFA and it is secure on and off campus. Review collected by and hosted on G2.com.

The cost of Maintenance is high, but worth every penny! When we went to J1 it changed and maintenance on our J1 products is more reasonable now. We have access to everything just by paying the mainteance on the new product area like chatbot or retention. Review collected by and hosted on G2.com.

One of many features is the integration of a learning management system in your SIS. The support team is helpful, very busy. Review collected by and hosted on G2.com.

Documentation can be tricky if you are searching the listserv for answers. I usually contact support, but I'd prefer to read an article and figure out an issue myself. Review collected by and hosted on G2.com.

It provides a unified platform that is easily accessible and used institution-wide. It is very powerful and the customer support is wonderful. Our key departments use it daily. Review collected by and hosted on G2.com.

There is not really much to dislike. Some users adjust a little slower than others, but once they get used to it, they quickly learn how valuable the system is. Review collected by and hosted on G2.com.

Jenzabar has made great strides in the last few years to modernize they platform. They've gone from an old looking platform to one that is web based. This has allowed them to rethink the processes and make a much better platform. The implemetation was thoughtfull and well planned. They had a great project team that helped them come in on time and in budget which the support team continued to help us whenever we ran into issues. Review collected by and hosted on G2.com.

Integration used to be very custom and difficult, but with their new iPaaS, it has become much better, if not a bit complicated. There is also a very steep learning curve for new users. Review collected by and hosted on G2.com.

Jenzabar One’s user interface makes it a much better, faster experience for faculty, students, and staff. I am most impressed with the housing management functionality that supports transgender accommodations. Review collected by and hosted on G2.com.

Haven't really had one thing I can pinpoint right now. Review collected by and hosted on G2.com.

One of the standout features of Jenzabar One is its intuitive and user-friendly interface, which makes it easy for staff and faculty to access student information and perform various tasks such as updating grades, generating reports, and tracking student progress. The system is highly customizable, allowing administrators to configure it to meet the specific needs of their institution.

In terms of functionality, Jenzabar One offers a wide range of tools and features, including student admission and enrollment management, degree audits, student billing and financial aid management, and course scheduling. The system integrates with other critical systems such as financial systems, payroll, and HR systems, allowing for a seamless exchange of information.

The platform is also highly scalable and can be easily adopted by institutions of all sizes. Jenzabar One is designed to handle a high volume of transactions, making it ideal for busy academic institutions. Additionally, the system is highly secure and is built to meet the strict security and privacy requirements of the higher education sector.

Overall, Jenzabar One is an excellent choice for institutions looking for a comprehensive student information system that can help streamline administrative processes, improve data management, and enhance the overall student experience. The platform is well-designed, easy to use, and offers robust features that are tailored specifically to the needs of the higher education sector. Review collected by and hosted on G2.com.

Implementation costs: Implementing a comprehensive student information system like Jenzabar One can be expensive, and many institutions may need to allocate significant resources for the implementation process, including hiring consultants, training staff, and purchasing additional hardware and software.

Technical complexity: The system can be complex to set up and use, and may require a steep learning curve for some users. Some institutions may need to invest in training and support to ensure that staff are able to use the system effectively.

Customization limitations: While Jenzabar One is highly customizable, some institutions may find that the level of customization they need is not available out of the box. This may result in additional development work, which can be costly and time-consuming.

Integration issues: Integrating Jenzabar One with other systems and applications can be challenging, particularly for institutions with complex IT infrastructure. In some cases, custom integration may be required, which can add to the implementation costs.

Limited vendor support: Some institutions have reported that customer support from Jenzabar has been limited, which can be problematic if they encounter technical issues or need help with customizing the system.

It's worth noting that these downsides may not be relevant to all institutions, and the overall impact will depend on the specific needs and circumstances of each institution. However, it's important to be aware of these potential limitations when considering Jenzabar One as a student information system. Review collected by and hosted on G2.com.

It syncs with other Jenzabar systems, and the workspace can be customized to show the regularly used links, reports, and other content. Review collected by and hosted on G2.com.

The way different windows minimize and maximize can make it difficult depending on monitor setup and what space is available. Review collected by and hosted on G2.com.

Jenzabar One is going to help to streamline our processes. This implementation will allow us to rethink the way that we do things and our project team is happy to help assist us in finding new ways to think about our processes and how we might change them to be smoother and more efficient. Review collected by and hosted on G2.com.

I have not found anything yet, but as we work through the implementation, our previous customizations in CX may cause us some difficulty in the implementation process. Review collected by and hosted on G2.com.