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Our concerns were not with the software itself. I think that it performed as it was supposed to. The concerns rather fall with the corporate governance and processes. Review collected by and hosted on G2.com.
Customer relations were lacking especially when they learned that we would not continue as a customer. Review collected by and hosted on G2.com.
5 out of 6 Total Reviews for iWorQ
I have used the code enforcement and permit management products a good bit now. There's simple web access for tablets and phones when out on inspections, and live updates with other people that works amazing. Unlike a lot of companies, iWorQ does have customer service and they do answer their phone. Software covers everything I could think to need for code and permitting. Great to use daily, very quick to get running and they have a sandbox site one can tinker with while they worked to get it passed. Implementation team makes integration seamless with GIS and other data. Review collected by and hosted on G2.com.
There's nothing I disklike personally, but since this is required I'd say maybe it wouldn't be a great fit for a city with more than a million people. Review collected by and hosted on G2.com.
I love how user friendly IworQ is. I learned the ins and outs of IworQ within a month of using this platform. There was a recent training summit that was very informative. The presenteres were articulate and clear. The customer service is great and they always fix things efficiently and promptly. I use IworQ daily and it is always functional to our entity. Review collected by and hosted on G2.com.
They have up and coming developements with this software! I am excited to see what comes next. Review collected by and hosted on G2.com.
I love that it auto fills into the letter and now it auto fills into our job card. Review collected by and hosted on G2.com.
I dislike that you constantly have to hit save in the letter or else it all disapears. Review collected by and hosted on G2.com.
It allows my team to move to being paperless. There customer suppport is great as well. And it is a user friendly tool to use. Review collected by and hosted on G2.com.
Great tool, but it doesn't notify me when it's time for re-inspection. You have to track for re-inspections on your own. Review collected by and hosted on G2.com.
