(37)
4.4 out of 5
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It's Alive 
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CW
Catherine W.
Customer Service Specialist
Mid-Market(51-1000 emp.)
What do you like best about It's Alive?
You don’t need to be tech-savvy to use it. The platform is built for people who just want to get a chatbot running quickly, without coding. It's as simple as dragging and dropping responses to create conversations. If you’ve ever used something like a recipe or flow chart, this will feel natural. It offers a free version and affordable paid plans. If you run a small business or you're just starting, this could be a budget-friendly way to start automating your customer service. Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
If you want your chatbot to work on other platforms (like your website or WhatsApp), it won't work. It’s only for Facebook Messenger, which might feel limiting if you're looking to reach customers across different channels. There’s no easy way to test your bot right within ItsAlive. You’ll need to switch over to Facebook Messenger to see how it actually interacts with users, which can be a hassle if you're frequently updating and testing your chatbot. Review collected by and hosted on G2.com.
6 out of 7 Total Reviews for It's Alive
4.4 out of 5
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IB
Ian B.
Sales Engineer
Telecommunications
Mid-Market(51-1000 emp.)
What do you like best about It's Alive?
It does not offer efficient service but the product itself is simply amazing. I highly recommend it! Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
Ive noticed is that the automated conversations can sometimes feel a bit robotic and lacking personal touch. Personally I prefer an approach when interacting with customers. Review collected by and hosted on G2.com.
SG
Snehal G.
Member of Technical Staff
Small-Business(50 or fewer emp.)
What do you like best about It's Alive?
It is very easy to use, gives faster way of communication, elimates the manual efforts. Good and clean application user interface with variety of features are available Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
There is nothing to say on negative side of this Review collected by and hosted on G2.com.
KT
Kordelia T.
Business Owner
Small-Business(50 or fewer emp.)
What do you like best about It's Alive?
They really helped me with my problems! They were fast and efficient. Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
Even thought they were fast they the person that I talked to was condescending Review collected by and hosted on G2.com.
ML
Madison L.
Customer Service Representative
Mid-Market(51-1000 emp.)
What do you like best about It's Alive?
I love how easy and simple it is to use this product. It makes my life and workday a million times better. Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
There is nothing that I dislike about this product. I highly recommend it to everybody and anybody that has not used it before. Review collected by and hosted on G2.com.
UE
Verified User in Entertainment
Small-Business(50 or fewer emp.)
What do you like best about It's Alive?
I have been able to create a chatbot for my brand in a minute without any coding knowledge, it is almost a miracle ;)
My user experience has been very smooth and easy, took my no time to understand how to do it, very user friendly.
I also like very much the design of the interface! Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
No particular issue, I hope the team will keep on working on this project and add new features! Review collected by and hosted on G2.com.
JC
Jeremie C.
Account Manager
Internet
Mid-Market(51-1000 emp.)
What do you like best about It's Alive?
It's alive is a very easy to use chatbot !
Autonomous solution to interact and keep contact with a community.
The automatic answers are quickly generated and good quality. Review collected by and hosted on G2.com.
What do you dislike about It's Alive?
In my view, it's alive has no weak points. Review collected by and hosted on G2.com.
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