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IRONSCALES Reviews & Product Details

SM
Chief Technology Thought Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IRONSCALES?

Since implementing Ironscales, phishing emails that reach our Inboxes have decreased significantly. When a questionable email reaches a user's mailbox, the user is able to easily report the message to Ironscales through a button in Outlook. Makes it so easy for both the user and IT support to manage threats. I love that there is an App on my mobile phone. When a user Reports an email, I receive an alert and then can handle the resolution via my phone app. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There is nothing that comes to mind that I dislike about Ironscales - this tool has been a game changer to our organization. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Before Ironscales, lots of phishing emails were reaching the user's Inbox. This was a big security risk for our organization especially being a nonprofit. We had implemented standard security controls through Microsoft 365 which helped but after implementing Ironscales almost all phishing emails were filtered and caught before they reached a user's Inbox. For a lean IT support staff, this helped us manage and resolve potential threats much quicker and easier. Review collected by and hosted on G2.com.

IRONSCALES Overview

What is IRONSCALES?

IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit www.ironscales.com or follow us on X @IRONSCALES.

IRONSCALES Details
Product Website
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Product Description

It is an email spam, phishing, and malware software that uses community and machine learning to detect unwanted and dangerous emails for your company

How do you position yourself against your competitors?

Protect your organization's inboxes from advanced phishing attacks, including those that bypass existing security controls, with the only technology that combines AI and human insights. IRONSCALES is quick to deploy and easy to manage for hassle-free protection.


Seller Details
Company Website
Year Founded
2014
HQ Location
Atlanta, Georgia
Twitter
@IRONSCALES
3,575 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
Description

IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit  www.ironscales.com  or follow us on X  @IRONSCALES


JK
Overview Provided by:

Recent IRONSCALES Reviews

SA
Shlomo A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very good mail security system, with many features to enhance your company's email security."
The anti-spam solution offers comprehensive protection with advanced features, including adaptive learning capabilities and user awareness checks. ...
SR
Samuel R.Enterprise (> 1000 emp.)
5.0 out of 5
"AI-Driven Email Security for Businesses"
Worked well with Microsoft 365 and easy to integrate O365 User-Friendly Interface ,Reduced manual workload with real-time remediation. AI-driven...
NB
Noam B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Ironscales automates anti-phishing solution into an easy task"
Mobile Application, automation of investigation and decision making, "threading" of multiple messags, Awareness/Training Phishing Campaigns
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IRONSCALES Media

IRONSCALES Demo - Awards
With IRONSCALES, you and your colleagues are safer together, because of the following capabilities:​ ​ Advanced Malware/URL Protection​ Mailbox-level Business Email Compromise protection​ AI-Powered Incident Response​ Collaborative real-time threat detection​ A virtual security ...
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42 out of 43 Total Reviews for IRONSCALES

4.7 out of 5
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42 out of 43 Total Reviews for IRONSCALES
4.7 out of 5
42 out of 43 Total Reviews for IRONSCALES
4.7 out of 5

IRONSCALES Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IRONSCALESQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SA
IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

The anti-spam solution offers comprehensive protection with advanced features, including adaptive learning capabilities and user awareness checks. The platform excels at event monitoring and alert management through its intuitive interface. The training modules and security simulations provide valuable educational content, while the implementation process is streamlined, typically taking less than an hour to fully integrate. As a result, our users have developed a stronger understanding of email security best practices. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

i would like that there could be an opperability with Office 365 Spam services - though i'm not sure it's possible.

i would like more reporting and more automations posibilities. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

more protection from advanced email threats,

user education. Review collected by and hosted on G2.com.

NB
Director of Information Security/CISO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

Mobile Application, automation of investigation and decision making, "threading" of multiple messags, Awareness/Training Phishing Campaigns Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Feature requests, specific customization for specific tailored needs, Inability to reside in several places architentualy like other platforms(Default MX for example) Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Investigations are decided automatically by the system, and flags out anything that might require fine tuninig or anomalies. The mobile application helps in making a decision right 'here' and 'now'. This is very helpful instead of relaying it to specific security teams within the organization. The daily report helps users understand what is quarantined/blocked, etc'. In one word, automation. The phishing campains helps with annual training and education. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking the time to provide a review. We appreciate it.

SR
Manager IT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

Worked well with Microsoft 365 and easy to integrate O365

User-Friendly Interface ,Reduced manual workload with real-time remediation.

AI-driven threat detection, phishing protection, and automated response.

Continuously learns from threats to improve security.

Great Customer Support

Easy implementation with no complex configurations.

Enhanced Collaboration – Allows teams to report and mitigate threats efficiently. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Some advanced features require time to master. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Reduced the man-hours spent on incident resolution. Review collected by and hosted on G2.com.

Bon M.
BM
Director of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

It just works the way any AI-based email security tool should. Their technical support is pretty responsive and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There is nothing bad really that I can say about the product. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Stops phishing attacks such as VIP impersonation from happening. I use the phishing simulation and training once a month as well to educate our staff so that they become more cybervigilant. Review collected by and hosted on G2.com.

KS
Head of Privacy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

The platform is incredibly intuitive in comparison to others. IRONSCALES have put a lot of effort into a dashboard which makes clear to stakeholders the ROI for such a platform. It's also easy to manage from a day to day perspective for internal IT teams. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There's a lack of customisability around notifications or integrations into industry standard issue management systems. I believe this will be resolved over time, but for now you can hack that together. I would sincerely like granular control over notification emails though as this would help reduce needless noise. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Drastically and dynamically addressing spam and protecting accounts from compromise. Similarly, the time saving compared to Microsoft's stock solution has freed more time for more valuable tasks. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking the time to review. We appreciate your input and I will share your requests around customisability with our product team. Thanks!

Luis S.
LS
Information Security Governance, Risk & Compliance Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

IRONSCALES is a great email security tool and they have a ton of pre packaged phishing templates that are ready to go. The new additions on the reporting side of the phishing module have been great. After the phishing campaign closes, it can automatically send emails to all the interested parties of my choosing showing the campaign results in an executive ready format. This saves me valuable time in preparing a report to upper management. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

I would like to be able to preview the hyperlinks when previewing a phishing campaign template. Currently, I have to create a test campaign to see how the hyperlinks will display from a user standpoint. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Currently we have no problems with the Ironscales platform. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Luis, thank you for taking the time to provide a review. We appreciate it! I will share your preview hyperlink idea with our product team - thanks!

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

I'm really pleased with the level of email security Ironscales is providing. The service has been reliable, and I feel confident that our communications are well-protected. It is very easy to use and the implementation went very smooth.

The Integration with outlook is very easy and the features included are amazing. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Nothing. All fine.

Keep up the great work! Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Ironscales is solving the problem of advanced email threats, such as phishing, spoofing, and other types of social engineering attacks. These threats are becoming increasingly sophisticated and can easily bypass traditional email security measures.

By using Ironscales, I benefit from an AI-powered platform that continuously analyzes and detects these threats in real-time, before they reach the inbox of the users. It also provides tools for end-users to report suspicious emails and get immediate feedback. This proactive approach significantly reduces the risk of falling victim to cyberattacks, protecting your sensitive information and maintaining the security of your organization. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

Ironscales makes quite easy the implementation of phishing protection, while giving you a fast and easy-to-use framework to execute phishing simulation campaigns. Implementation was straight-forward and done very fast. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There are certain functionalities that from a user-experience side would be beneficial (like the implementation of a blacklist mechanism to block emails from certian domains, instead of working solely on the detections based on AI), but overall we are very happy with the implementation and delivery of Ironscales' services. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Being able to protect our inboxes without the implementation of an email gateway was one of the needs that we had as a company. Additionally, we are able to take action on multiple emails by just protecting one, which then streamlines the protection across any current of future similar threats.

On top of that, consolidating phishing simulation campaigns in the same platform makes things easy and productive. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IRONSCALES?

Easy to use and implement the solution, with automated classification of spam/phishing emails Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Post-delivery analysis, there's a chance the user can open the email/click on a link prior to the automatic remediation. Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

Reducing the number of spam/phishing emails that end up in user inboxes. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking the time to provide a review. We appreciate it.

Özgün G.
ÖG
Computer Vision Engineer &amp; Researcher
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IRONSCALES?

I had an amazing experience with IronScales and recommend to everybody.

It was really easy to use and implementation is perfectly easy. If any problem occurs customer support is always there.

Besides integration to any platform is easy. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Nothing it was just perfect. Process time can be a little up Review collected by and hosted on G2.com.

What problems is IRONSCALES solving and how is that benefiting you?

It is easily protects the spams on my mails and integration was perfect Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking time to provide a review of IRONSCALES. We appreciate your time and feedback.