It took some time for the actual system to settle in to the users mindset but after they got used to it the workflow started to be a lot easier and quicker for everyone. Review collected by and hosted on G2.com.
The technical part of it, like whenever you update Java on your PC something goes wrong with the interface with the webbased product Review collected by and hosted on G2.com.
Iron Mountain is entirely solid, with extraordinary assistance and backing from this organization. Truly solid and usability and access, probably the best thing about Iron Mountain Backup is realizing that the data sponsored up is secure and safe. They store paper duplicates of reports, just as electronic records. It's ideal to have the alternative of getting your paper duplicates when innovation falls flat, since it does, at the most exceedingly terrible perfect occasions. Review collected by and hosted on G2.com.
They can be costly, and charge dependent on the amount you store with them. It's additionally not as advantageous when you need the records at that moment, however, you need to trust that Iron Mountain will convey them. As of now however not for long the finish of month gathering has been troublesome. Correspondence to help can be long and troublesome yet is constantly tended to. While changing starting with one checkbook then onto the next. Review collected by and hosted on G2.com.
We are able to have out documents categorized by department which makes the process of retrieving invoices quickly. Their support team is fantastic and I feel good about having everything backed up securely. Review collected by and hosted on G2.com.
The support team is very helpful ,but sometime slow to respond (particularly end of the month for some reason). Review collected by and hosted on G2.com.
Everything was very easy to use and intuitive. I would recommend this to anyone. Review collected by and hosted on G2.com.
Sometimes I ran into small issues with lag but wasn't all the time. Review collected by and hosted on G2.com.
Iron mountain helps by saving the files on my desktop into a backup drive on a daily basis. Review collected by and hosted on G2.com.
Sometimes the popup to run the backup would pop in the middle of important work. I do not like this. Review collected by and hosted on G2.com.
I like how much this system is trying to make things easy for user Review collected by and hosted on G2.com.
I did not feel like there was good quality customer support Review collected by and hosted on G2.com.
knowing that our data is secure, this gives comfort to daily routines Review collected by and hosted on G2.com.
Having protection of my data in a secure environment Review collected by and hosted on G2.com.
Iron Mountain is very reliable. They store paper copies of documents, as well as electronic files. It's nice to have the option of getting your paper copies when technology fails, because it does, at the worst opportune times. Iron Mountain has the option to deliver fast, if you need those documents ASAP. Review collected by and hosted on G2.com.
They can be expensive, and charge based on how much you store with them. It's also not as convenient when you need the documents right then and there, but you have to wait for Iron Mountain to deliver them. They are still fairly reliable, and a good example of why mail delivery service is needed. Review collected by and hosted on G2.com.
Great service and support from this company. Very reliable and ease of use and access. One the best things about Iron Mountain Backup is knowing that the information backed up is secure and safe. It gives a great piece of mind when dealing with confidential and important information and documents. Review collected by and hosted on G2.com.
Have never had a bad experience when recalling information. Review collected by and hosted on G2.com.
This system allows seperation of invoices and other information by department. Accounting can always track an invoice to he box it is sitting in and capture the invoice at anytime. There is a very detailed involved data base on our AP that cam be searched by each user and all information is accessible only to the department it applies to. There have been very few clitches and the software runs smoothly at all times. Review collected by and hosted on G2.com.
Currently but not for long the end of month accrual has been difficult. Communication to support can be long and difficult but is always addresed. when changing from one checkbook to another Review collected by and hosted on G2.com.
The easy access to all of my documents. I do a lot of research. Review collected by and hosted on G2.com.
The turn around time for uploaded documents is 24-48 hours Review collected by and hosted on G2.com.