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135 Intervals Reviews
Overall Review Sentiment for Intervals
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It covers the needs of my company. From company info to hours logged and multiple users on an account. I like that we can assign tasks to others. Review collected by and hosted on G2.com.
It looks like something done in the 90's. It needs to be more user friendly, more modern with a focus on UX. Review collected by and hosted on G2.com.
I think it helps our management team be on top of projects. Review collected by and hosted on G2.com.
I'm at the bottom of the totem pole. I get assigned tasks. It took me a while to figure out how to turn off getting emails because I was both the owner AND the assignee of a task, so my only interface with Intervals was dealing with all the emails I'd get until I could close out a task. It's gotten better over time. Review collected by and hosted on G2.com.
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I have been using intervals everyday for 5.5 years. It has a solid feature set and I've never once seen a bug. Review collected by and hosted on G2.com.
The product needs UI/UX attention. It has a lot of good features, but ease of use could be dramatically increased. It has good, but dated UI which is probably not a big deal to the existing user base, but improving this would probably boost intervals product sales. Review collected by and hosted on G2.com.
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The search functionality is very powerful and pretty reliable. Review collected by and hosted on G2.com.
But troublesome to start adding a comment only to realize I also need to update the status or add a follower and I don't want to send multiple update notifications so need to copy current text, cancel the comment, click update task then resume editing... would be nice if the update UI was more flexible. Review collected by and hosted on G2.com.
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In the beginning, email communication helps a lot. The direct mail account for tasks and projects is great.
The structure of timesheets is perfect! Review collected by and hosted on G2.com.
Arrived at a time when unfortunately the intervals no longer meet our needs.
There is no space for integrated software documentation, missing sub-tasks, and auto-assigning emails, directly in the task, if it is a new request. Review collected by and hosted on G2.com.
The system is not only easy to use, it is simple to set up and allows for a lot of customization so that it works for any type of client, project structure. It allows our company to keep all work requests, timelines, milestones, labor tracking, project expenses all in one place. It has simplified billing. It holds our team accountable, and work requests are not overlooked since you can view Intervals from anywhere. Review collected by and hosted on G2.com.
I would recommend looking at the users rights. We do have to make people admins because they need to view reports and approve labor, but it also gives them rights to set up new projects which I don't want them to necessarily do. Also, from a leadership standpoint we aren't able to create projects that only we can view because our managers need admin rights as stated above. Review collected by and hosted on G2.com.
Integration and task queues are on point. I assign and direct tasks in my organization on a daily basis. Review collected by and hosted on G2.com.
as great as it is not there is a lack of customization. Review collected by and hosted on G2.com.
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I love the way you can create a task, assign, and then drag and drop to change dates it is due. I like the way you can set up Clients then projects. The reporting is great. I like how you can set rates. Review collected by and hosted on G2.com.
Would really be great if there was a mobile app. Especially for updating time...it just isn't that user friendly.
The tool itself just feels and looks a bit dated...like I am using an old tool. Not something new and modern and for that reason I would be less likely to recommend it as I would with tech savvy people who like to look at visually appealing tools
It would be great if there was a way to save "templates" for when you keep creating the same tasks with the same to do lists. We just the check mark bullet a lot in our tasks.
Would be good if we could set up "reoccurring" tasks rather than moving it every week. Or closing a take and reopening every week. For example we have a priorities for the week task that we close each Friday and reopen every Monday.
Would be good if setting up the "profile" could have more flexibility as we have information we like to include here and we have to copy and paste a template in every time. Be good to create "sections" Review collected by and hosted on G2.com.
I like the effortless means of tracking time and generating invoices. Review collected by and hosted on G2.com.
I enter detailed descriptions because of the nature of the clients I work with. If I enter more than one entry per day, however they don't populate in chronological order when I generate the invoice. Review collected by and hosted on G2.com.