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Intervals Reviews & Product Details - Page 3

Intervals Overview

What is Intervals?

Take control of your projects and find out where your time is going with Intervals. At Intervals core is customizable time tracking and task management so that as you execute work you learn where all of your time is going. Includes powerful canned reports to analyze your efforts. Fully featured and ideal for consultants, designers, developers, creative agencies, IT services, and small teams. Includes project management, project templates, budgets, timesheets, email integration, Gantt charts, document management, invoicing, a mobile app, and more. All plans include all standard features. Flexible usage based pricing based on how much work you manage, not how big your team is. Upgrade for more active projects and document storage, not features. All plans includes unlimited users (except Lite). Intervals has been used globally since 2006. Discover a better way to track time and get work done.

Intervals Details
Languages Supported
English
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Product Description

Intervals is online project management software that marries time tracking & task management in a collaborative space with powerful reporting. Ideal for small businesses including designers, web developers, consultants, creative agencies, IT services firms, and communications companies that bill on an hourly or per project basis.

How do you position yourself against your competitors?

Intervals is built by a small business for the needs of small businesses. Intervals includes the ideal features for a small business to manage their work. The needs of small businesses are unique.

Intervals hits the sweet spot with features and functionality. No enterprise complexity, expensive pricing, and long-term contracts. Also, not a singular service that only does one thing so you have to use multiple systems.

All plans include unlimited users. There is no penalty for adding team members. The pricing tiers are based on a combination of active projects and document storage needs. No additional or hidden fees. The simple monthly fee is all you pay. Plans start at $59 per month.


Seller Details
Year Founded
2000
HQ Location
Santa Barbara, CA
Twitter
@intervals
332 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

Michael P.
MP
Overview Provided by:
Co-founder, Product Owner & Strategist

Recent Intervals Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Works, Not Quite Efficient"
It does what it should. No more, no less. It is good enough if you need something quick. Good prioritization tool.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Intervals got the Job Done"
It was very easy to assign tasks in intervals and they have great notifications about when tasks are assigned.
Renee D.
RD
Renee D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Pretty good tool for time and client mangement"
I like that i can enter multiple times for a project
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0 people requested security information

Intervals Media

Intervals Demo - home-calendar.png
Calendar with drag and drop
Intervals Demo - screenshot-weeklytime.png
Time tracking
Intervals Demo - project-dashboard.png
Project dashboard to gauge project health
Intervals Demo - clients.png
Client management
Intervals Demo - document-storage.png
Document storage with versioning
Intervals Demo - personalization.png
Customization to match your worfklow and company
Answer a few questions to help the Intervals community
Have you used Intervals before?
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Video Reviews

135 Intervals Reviews

3.9 out of 5
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135 Intervals Reviews
3.9 out of 5
135 Intervals Reviews
3.9 out of 5

Overall Review Sentiment for IntervalsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Eric L.
EL
Owner
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

In a word, simplicity. I love that we can use this project management tool for $100,000 projects as well as $1,000 projects ... We can quickly and easily get a new client set up and initiate managing their project in less than 5 minutes - most other PM tools take hours to set up a project. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The only frustration we have is that sometimes when I log in to pull a quick report, the report tool seems to hang for minutes and I end up having to close the browser, re-login and then the report pulls instantly - I don't know why this happens but it happens to my team members often as well... Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

If you are a small to average sized web shop (like we are), you need a project management tool that is easy to use, effective and quick to maintain. New client projects that are small, say less than $2,000 should not take more than 5 minutes to setup - and that's what Intervals affords us. This saves us time and aggravation. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

This product solves the problem of defensibly of our invoicing structure. Before Intervals, we had time tracking apps that sort of did the trick, but any time a client contested or wanted more info on why they were charged this or that, we now have fast, easy reporting that instantly gives us what we need to defend why we did what we did. I love the timers as well - and how you can start one and put a keyword or two in for what you are doing for a client, then at the end of the day apply the time to a client project or task and fully explain all that you did for them that day (because we all know that if we don't write it down, we will forget, and therefore, run the risk of now being paid)... Review collected by and hosted on G2.com.

Alexandra D.
AD
Marketing Associate
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

I like how easy it is to track exactly when something was started, when it was last touched and where it is. The communication is easy and the tasks can be easily customized to our company's needs. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It's cumbersome. Each email and each update to a task creates more things coming into my inbox. While it's understandable that it needs to happen, it's still sometimes overwhelming, especially as someone who is particularly involved in a lot of different projects. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Communication issues mostly and tracking for projects. It's easy to see who is in charge and who we should ask to move a project forward. We don't waste time chasing anyone down trying to find the root of a problem. The major benefits we weren't expecting, is that it's extremely easy to look up past projects and know exactly what we had done before. Review collected by and hosted on G2.com.

Response from John Reeve of Intervals

Thank you for your thoughtful review. We understand that the influx of emails can be overwhelming. We are currently overhauling the interface and plan on addressing the formatting of emails along the way to make them less cumbersome.

Meanwhile, I wanted to point out a lesser known feature called the project feed. This page can be found inside the project profile. It provides a snapshot of project activity during a given date range. It can also be subscribed to via email, so you can receive a daily digest of updates for each project instead of several individual emails.

GS
Managing Director
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

The main reason we selected Intervals is its integrated time tracking features. Not only does it allow you to keep track of tasks and projects, but also see how much time is devoted on each one.

This is great if, like us, you are wondering about the real cost of each feature implemented, bug fixed etc. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

This is minor, but it's very difficult to find and print your subscription invoice. They are buried in the "Plan info" section, which is not very intuitive. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

As mentioned above, we use Intervals to keep track of tasks for our development work. This includes everything from writing down specs, to developing, testing and uploading to the live environment as well as bug fixing after something has gone live.

Intervals allows us to do all this, while keeping track of the time devoted to each task. Review collected by and hosted on G2.com.

David A.
DA
Director of Strategic Digital Communications, School of Medicine and Biomedical Sciences
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

Simplicity of use: we are an internal web site development/communications office. We use intervals to track larger and small projects. Our staff are not heavily-experienced developers: they are writers, photographers and admin staff. They are all able to grasp and work in Intervals very quickly. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

I wish tasks had dependencies. It is sometimes challenging lining up tasks and managing dependencies via notes in the task. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Tracking all our work: everything we do, whether it's related to a project or not, goes into Intervals. It is our institutional memory: we've created special 'projects' for tracking non-project related communications.

We would not be able to do the volume of work we do without Intervals: we just have too many things going on and too many details to track. Intervals has been amazing in that respect. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

I like that the program has many organizational features – Color coded level of importance, different drop-down variations for the status of jobs, and the ability to add additional colleagues to jobs depending on your own unique office processes. I like being able to see my tasks and apply time on the same page – Being able to start and stop a timer throughout the day allows for a more accurate depiction of my daily routine than a rough guess written in a notebook. Seeing added tasks across a weekly or monthly calendar gives a better visual to how long a project should take/is taking. Overall, there's so many simple features that make it easier to stay organized and up-to-date which makes for a stolid structure in a hectic world of design. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

There are a SO many features that it can be overwhelming and can become over-organized. Many features are ignored by my team just to avoid confusion. Intervals also has a tendency to glitch on my computer when adding time by hand, the pop-up window will lose it's background, but I am sure that isn't a consistent problem across all users. I wish there was a way to disable/hide certain tabs and features from view if they're not being used. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

My team uses Intervals to track various jobs at different stages – We predominately use Intervals for the "Tasks" feature. During our huddles we are able to see clearly what jobs are "hot" and who has what on their plate with ease. We are able to track our time easily and efficiently with tasks and task timers. We also total out invoices with better accuracy using Intervals. With the program we are able to see just how many hours a job took, what expenses were made real time to better quote a client in the future. Review collected by and hosted on G2.com.

Stephanie W.
SW
Client Services Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

The ability to organize tasks within projects but also by module and milestone. I makes it very easy to analyze upcoming tasks, timelines and total scope of work. This also makes it an excellent team communication tool, with task commenting, assignments and other notifications – Interval's functionality really helps our team be collaborative vs. working in silos. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Sometimes tasks, projects or report dashboards can take awhile to load if the server is getting a lot of activity. This is not very frequent however.

p.s. I was not able to upload my logged-in image for this survey, kept getting a "Upload failed, please try again." message. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Worth checking out! Best solution we've found for our project management Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We are a marketing company and have many different types of projects and tasks that often have to pass through several hands. Email would not be a good solution to handle task transfers as our clients also email us, as well as our colleagues, and it would be very easy to lose track. The Intervals system helps us keep track of tasks and helps ensure we never lose a project in the fray.

Additionally, we have set retainer budgets for each project and the time tracking through Intervals helps us stay on track for providing an adequate level of service without over-servicing. Review collected by and hosted on G2.com.

Verified User in Design
UD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

I really like the task system as it helps us keep track of projects and follow ups by assigning dates and using the Calendar view. We also love being able to upload pictures and documents and keep everything in one place for each project. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It would be helpful to be able to add and name our own priority categories.

I want to be able to create folders in the documents sections. We upload a lot of pictures and it would be nice to be able to consolidate them so we don't have to scroll through a few pages to get to the estimates or other notes. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We are a small office managing hundreds of projects so it has helped immensely in being able to take care of our clients. We are able to keep track of all the information we need in order to complete the project and keep on file for future use. The task system makes sure that we have follow ups in place and keeps track of our schedule. Review collected by and hosted on G2.com.

Erick W.
EW
Vice President, Client Services and Development
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

It's deep. There's thorough space for paper trail and communications on projects, time and statuses. It's dirt cheap. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It's not primarily a visual interface. It's a huge bulletin board system, which has its benefits in support systems or IT environments (for example), but not in advertising and workflow environments like ours. We need to see everything at a glance, we need to make changes in real time, we need to make decisions quickly.

It's dirt cheap, but you get what you pay for. We have to recreate a lot of work by hand to make it more visual. But to get a system that accommodates our needs better, we have to spend more than 40x the cost of Intervals on something more robust like Mavenlink. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Look for opportunities to make Intervals a stronger user experience, particularly with visual support and more simplified, drag-and-drop functionality. The dashboard was a positive step. Rely on the bulletin board roots of Intervals for back-end tracking and internal communications, but not as primary day-to-day management. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We work in advertising, so we're helping clients every day by making strategies, research, analytics, media buys and creative products (websites, apps, videos, print ads, signage, outdoor, radio, photography, etc.).

Intervals helps us organize our thoughts and timing, holds us accountable for steps in the process and helps us effectively archive and track historical data. Review collected by and hosted on G2.com.

Response from John Reeve of Intervals

Thank you for the feedback. We appreciate it. Regarding the user experience, we agree that it's showing its age and IT roots. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

The project tracking and task updates. Overall pretty good. Able to look at the teams projects and see where they are at for the month Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Having to forward projects to the next month one by one. There's got to be a better way, especially as we grow our business. Being able to mass transfer projects to the next month would be great. Starting to look a bit outdated especially with the influx of newer options for client management. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Affordable, does the job, needs an update however that allows for month to month bulk client change, meaning it would be time saving to not have to transfer every project to the next month individually and rather a function that handles this automatically. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We are an SEO agency that uses an agency model for month to month clients. We are able to keep notes and organized in our efforts to support client needs Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

The time and budget management features are nice; however, the failure to give me alternative visualizations (Gantt / Timeline Views) and others makes it difficult to really recommend Intervals as a full Project Managment suite to others. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The lack of visualization and the lack of ability to create project templates easily. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Intervals is a solid product and ridiculously inexpensive for your team thanks to the flat-rate pricing vs. per-seat. However, this is not to say Intervals is perfect. There is a strong need for a better visualization suite for reporting and a better-documented API so that we can just build out a better dashboard ourselves.

Solid product and from a time tracking / budgeting / invoicing perspective this works beautifully; however, the big miss here is on the project management side of things. I think a majority of this can be cured with better visualizations; however, the inability to create any time-based visualization (Gantt or otherwise) is a total dealbreaker for me in a PMS as this is how a majority of clients and stakeholders prefer to see the information we present within intervals. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We are solving the time tracking and budget tracking problems for our projects. Would like to use this for task management; however, cannot do so easily or in a user-friendly manner. Review collected by and hosted on G2.com.