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135 Intervals Reviews
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The ability to capture tasks in a reliable and intuitive system so none of my team's work can fall through the cracks. Intervals makes it easy to finish large projects by breaking down action items into tasks that can easily be assigned back and forth to team mates. I love the document attachment feature, the check boxes, and the ability to run dozens of reports. Review collected by and hosted on G2.com.
The cap on 10 projects for the subscription level we purchased (49/mo) Review collected by and hosted on G2.com.
API access. The interface isn't dumbed down to the point of idiocy. The object model does what we need. Projects -> tasks-> time entries.
Using the API I was able to integrate my personal time tracker with intervals Review collected by and hosted on G2.com.
The access models don't work with our workflow. I have had to make a lot of users admins so they could get the access they need. The executive view reports are lacking. I am going to have to use www:mechanize to send them the reports they need Review collected by and hosted on G2.com.
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This program is easy to use and the learning curve is relatively mild. Review collected by and hosted on G2.com.
As with many others, the inability to easily create recurring tasks is a nuisance. You have to create a project template and copy it afresh every month. Some enterprises that like to track time but do recurring work on a retainer need this kind of feature. Also tasks are costed according to a cost per task. Whereas this is ok for small projects, it lacks sophistication. Some professionals (like us) cost work on the basis of the person carrying out the task. This is because a task often requires a "kit" of different inputs. These include the person doing the basic work, their supervisor and the quality reviewer. These people cost differently and jobs could vary in cost depending on the level of input which then enables us to identify which resource was used more. If the quality reviewer/ manager spent more time, it would make it easier for us to identify this fact and try to find solutions for the next time. Review collected by and hosted on G2.com.
Intervals gave us the ability to track our time spent on tasks easily Review collected by and hosted on G2.com.
The overall functionality was pretty basic and didn't give much room to implement efficiencies for our projects Review collected by and hosted on G2.com.
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Easy of use, and to have controlled the times of the tasks, the estimated and the realized.Sending reminders of tasks due or not yet due. Time reports dedicated to different projects. You have a home screen with the to-do of the week, which is very useful and reminder. Review collected by and hosted on G2.com.
You can not specify an expense type, for example diets, kilometers,....
To look at resource workload versus estimated task time. Can not put a work schedule, with holidays. Review collected by and hosted on G2.com.
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As only a user I love and mostly use time submission, I love the option where you can copy time from previous entries, and I love where is my time going functionality which crunches all the time entries for desired time span, split by projects . Review collected by and hosted on G2.com.
Sometimes it can get confusing, i saw how assigning to projects looks and a lot of times I have no idea where are simplest functions, like add remove people from the project or the task. Review collected by and hosted on G2.com.
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Their organization in clients, projects and tasks allow us to work in a coordinated manner with our customers, also the billing feature allow us carry an effective control on costs. Additionaly the timers is an excelent way to keep track of time invested in working in our customers support Review collected by and hosted on G2.com.
The notifications to my e-mail account is not really comprehensive to take a quick review of the tasks, I would need to easily click from the e-mail notification to the respective task in order to take action. Also I would like a mobile app to keep track of my on premise supports. k Review collected by and hosted on G2.com.
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Task scheduling and resource allocation in terms of the estimated hours. Being able to follow tasks or jobs is also very useful and the general level of communication that it generates is great. Review collected by and hosted on G2.com.
The biggest let down is that you can't mark hours as billed which makes the invoicing function pretty redundant to our company. The way we our company (and a lot of others) work is that we invoice at significant project milestones rather than every month so it is not easy to track what hours have or have not been invoiced. Review collected by and hosted on G2.com.
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Intervals makes task management, scheduling and basic project management easy for smaller companies that need to charge for their work per hour, like graphic designers, architects and other professionals. Review collected by and hosted on G2.com.
Once the first invoice is generated on each project, only then the system starts adding VAT. So when you are using project budgets, you need to revise the budget up as soon as one invoice has been generated. This makes budgeting unnecessarily complicated where the system could simply always show the budget excl VAT instead of us having to keep tabs on when the budget is not applicable anymore. Also this is dangerous cause if one of our team forgets to up the budget as soon as an invoice is generated by admin, the project profile gives an inaccurate account of where actual cost vs budget is at, seeing that the budget is still excl VAT but meantime the system added VAT to the project costs, only, and not also to the budget amount. Review collected by and hosted on G2.com.
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Intervals allows us to keep track of billable time without too much thought. By simply starting a timer for a task or a general timer, we can make sure we're tracking our billable hours completely. I also love that we are able to receive emails directly into our intervals workflow and assign them as tasks to the appropriate project. Review collected by and hosted on G2.com.
Sometimes one email is referencing more than one specific project - I wish it was possible to "duplicate" a task into another project (coming from the original email) Review collected by and hosted on G2.com.