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Intervals Reviews & Product Details - Page 2

Intervals Overview

What is Intervals?

Take control of your projects and find out where your time is going with Intervals. At Intervals core is customizable time tracking and task management so that as you execute work you learn where all of your time is going. Includes powerful canned reports to analyze your efforts. Fully featured and ideal for consultants, designers, developers, creative agencies, IT services, and small teams. Includes project management, project templates, budgets, timesheets, email integration, Gantt charts, document management, invoicing, a mobile app, and more. All plans include all standard features. Flexible usage based pricing based on how much work you manage, not how big your team is. Upgrade for more active projects and document storage, not features. All plans includes unlimited users (except Lite). Intervals has been used globally since 2006. Discover a better way to track time and get work done.

Intervals Details
Languages Supported
English
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Product Description

Intervals is online project management software that marries time tracking & task management in a collaborative space with powerful reporting. Ideal for small businesses including designers, web developers, consultants, creative agencies, IT services firms, and communications companies that bill on an hourly or per project basis.

How do you position yourself against your competitors?

Intervals is built by a small business for the needs of small businesses. Intervals includes the ideal features for a small business to manage their work. The needs of small businesses are unique.

Intervals hits the sweet spot with features and functionality. No enterprise complexity, expensive pricing, and long-term contracts. Also, not a singular service that only does one thing so you have to use multiple systems.

All plans include unlimited users. There is no penalty for adding team members. The pricing tiers are based on a combination of active projects and document storage needs. No additional or hidden fees. The simple monthly fee is all you pay. Plans start at $59 per month.


Seller Details
Year Founded
2000
HQ Location
Santa Barbara, CA
Twitter
@intervals
332 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

Michael P.
MP
Overview Provided by:
Co-founder, Product Owner & Strategist

Recent Intervals Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Works, Not Quite Efficient"
It does what it should. No more, no less. It is good enough if you need something quick. Good prioritization tool.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Intervals got the Job Done"
It was very easy to assign tasks in intervals and they have great notifications about when tasks are assigned.
Renee D.
RD
Renee D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Pretty good tool for time and client mangement"
I like that i can enter multiple times for a project
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0 people requested security information

Intervals Media

Intervals Demo - home-calendar.png
Calendar with drag and drop
Intervals Demo - screenshot-weeklytime.png
Time tracking
Intervals Demo - project-dashboard.png
Project dashboard to gauge project health
Intervals Demo - clients.png
Client management
Intervals Demo - document-storage.png
Document storage with versioning
Intervals Demo - personalization.png
Customization to match your worfklow and company
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Have you used Intervals before?
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Video Reviews

135 Intervals Reviews

3.9 out of 5
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135 Intervals Reviews
3.9 out of 5
135 Intervals Reviews
3.9 out of 5

Overall Review Sentiment for IntervalsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

The ability to capture tasks in a reliable and intuitive system so none of my team's work can fall through the cracks. Intervals makes it easy to finish large projects by breaking down action items into tasks that can easily be assigned back and forth to team mates. I love the document attachment feature, the check boxes, and the ability to run dozens of reports. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The cap on 10 projects for the subscription level we purchased (49/mo) Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

By simply using Intervals, the tool enable and teach you and your team:

-how to tackle large projects

-how to prioritize

-how to communicate within a team

-how to follow through on a task

-how to record time for valuable metrics Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We use Intervals in our finance office. We are solving payroll, finance, accounting, and administrative problems. The benefit of Intervals is that you can quickly input a task that needs to be completed later, and forget about it in the present. For a finance department in a growing company, we don't feel like the volume of requests slows down our productivity. We can stay focused on high priority work, and easily shift around tasks of different priorities. Review collected by and hosted on G2.com.

Response from Michael Payne of Intervals

Thank you for taking the time to post a review and for the positive feedback. We appreciate it.

Just a quick FYI regarding the $49 per month plan, the plan includes 25 active projects as opposed to 10 (https://www.myintervals.com/pricing.php).

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

API access. The interface isn't dumbed down to the point of idiocy. The object model does what we need. Projects -> tasks-> time entries.

Using the API I was able to integrate my personal time tracker with intervals Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The access models don't work with our workflow. I have had to make a lot of users admins so they could get the access they need. The executive view reports are lacking. I am going to have to use www:mechanize to send them the reports they need Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

API access means you might be able to fix things you don't like

NOT basecamp Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We track our development time in intervals and provide reports to our customers. Review collected by and hosted on G2.com.

Joe G.
JG
CEO
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

This program is easy to use and the learning curve is relatively mild. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

As with many others, the inability to easily create recurring tasks is a nuisance. You have to create a project template and copy it afresh every month. Some enterprises that like to track time but do recurring work on a retainer need this kind of feature. Also tasks are costed according to a cost per task. Whereas this is ok for small projects, it lacks sophistication. Some professionals (like us) cost work on the basis of the person carrying out the task. This is because a task often requires a "kit" of different inputs. These include the person doing the basic work, their supervisor and the quality reviewer. These people cost differently and jobs could vary in cost depending on the level of input which then enables us to identify which resource was used more. If the quality reviewer/ manager spent more time, it would make it easier for us to identify this fact and try to find solutions for the next time. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

It's a low cost solution if you need to track time. However it is not able to provide mandatory accounting for time i.e. to compel users to account for a whole work day. It is project based rather than time based. However it can do the job with a few administrative workarounds. A pain to use if you have recurring tasks. You can't attach costs to individuals - only to tasks. This is only ok for some work. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

I needed a checklist to ensure that all the tasks required to deliver a complex deliverable - monthly accounts - have been done and that there was approval of such tasks. It's important to be able to show clients that the work was done. It's early days still but I feel that it has helped to systematise adherence to required procedure and provide confidence in our processes. Plus It helps us track how much time it is taking and negotiate fee adjustments where necessary. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Intervals?

Intervals gave us the ability to track our time spent on tasks easily Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The overall functionality was pretty basic and didn't give much room to implement efficiencies for our projects Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Being able to track time spent on tasks and projects Review collected by and hosted on G2.com.

Javi G.
JG
Analista/Programador
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

Easy of use, and to have controlled the times of the tasks, the estimated and the realized.Sending reminders of tasks due or not yet due. Time reports dedicated to different projects. You have a home screen with the to-do of the week, which is very useful and reminder. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

You can not specify an expense type, for example diets, kilometers,....

To look at resource workload versus estimated task time. Can not put a work schedule, with holidays. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

It is a powerful tool for project management and easy to use Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Project management and time entry. And you can take the data in an easy way from the api to be able to manage them outside Review collected by and hosted on G2.com.

Marijan E.
ME
Software Quality Engineer
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

As only a user I love and mostly use time submission, I love the option where you can copy time from previous entries, and I love where is my time going functionality which crunches all the time entries for desired time span, split by projects . Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Sometimes it can get confusing, i saw how assigning to projects looks and a lot of times I have no idea where are simplest functions, like add remove people from the project or the task. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Definitely ok for users, not sure for admins, but my company uses it for years now so I guess it works for them. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

I personaly do not, but it's easier to track time like this then using some plain spreadsheet. Review collected by and hosted on G2.com.

Santiago Z.
SZ
Database administrator
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

Their organization in clients, projects and tasks allow us to work in a coordinated manner with our customers, also the billing feature allow us carry an effective control on costs. Additionaly the timers is an excelent way to keep track of time invested in working in our customers support Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The notifications to my e-mail account is not really comprehensive to take a quick review of the tasks, I would need to easily click from the e-mail notification to the respective task in order to take action. Also I would like a mobile app to keep track of my on premise supports. k Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Excelent tool to manage projects Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We are software development company where control of costs and milestones of our projects is the main purpose of the use of intervals software in our business. Keep control of time invested in support in order to deliver a correct statement to our customers is key to generate confidence with our clients Review collected by and hosted on G2.com.

Seth R.
SR
Senior Acoustic Consultant
Environmental Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intervals?

Task scheduling and resource allocation in terms of the estimated hours. Being able to follow tasks or jobs is also very useful and the general level of communication that it generates is great. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The biggest let down is that you can't mark hours as billed which makes the invoicing function pretty redundant to our company. The way we our company (and a lot of others) work is that we invoice at significant project milestones rather than every month so it is not easy to track what hours have or have not been invoiced. Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

If you are looking to keep track of your workload, continuously comparing quoted hours with actual hours and to improve client satisfaction through better understanding and allocation of resources then you need intervals! The database works seamlessly and provides you with many tools to ensure everyone is kept well informed about the status of company projects. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Workload management is actually possible when everyone puts jobs into the intervals system, this means that we can actually get a handle on how many hours of work each employee has to do and give clients lead times. Review collected by and hosted on G2.com.

Response from John Reeve of Intervals

Seth,

Thank you for taking the time to write such a thoughtful review. We appreciate the feedback.

We've been tossing around the idea of marking hours as billed. So, I've added your ideas to our notes on this potential feature.

Meanwhile, we are glad to hear that Intervals has been helping with scheduling and allocating your workload.

Paul S.
PS
Founder & Partner
Architecture & Planning
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

Intervals makes task management, scheduling and basic project management easy for smaller companies that need to charge for their work per hour, like graphic designers, architects and other professionals. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Once the first invoice is generated on each project, only then the system starts adding VAT. So when you are using project budgets, you need to revise the budget up as soon as one invoice has been generated. This makes budgeting unnecessarily complicated where the system could simply always show the budget excl VAT instead of us having to keep tabs on when the budget is not applicable anymore. Also this is dangerous cause if one of our team forgets to up the budget as soon as an invoice is generated by admin, the project profile gives an inaccurate account of where actual cost vs budget is at, seeing that the budget is still excl VAT but meantime the system added VAT to the project costs, only, and not also to the budget amount. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

We can get more projects out in faster turnaround times while being more organised and being able to accurately time and invocie for work. Review collected by and hosted on G2.com.

Elaine L.
EL
Partner
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intervals?

Intervals allows us to keep track of billable time without too much thought. By simply starting a timer for a task or a general timer, we can make sure we're tracking our billable hours completely. I also love that we are able to receive emails directly into our intervals workflow and assign them as tasks to the appropriate project. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Sometimes one email is referencing more than one specific project - I wish it was possible to "duplicate" a task into another project (coming from the original email) Review collected by and hosted on G2.com.

Recommendations to others considering Intervals:

Give Intervals a try. It's an affordable way to keep track of your billable time, and to manage projects. When all you have to sell is your time, it's imperative to track it, and track it well. Review collected by and hosted on G2.com.

What problems is Intervals solving and how is that benefiting you?

Prior to using Intervals, we kept handwritten timesheets (we've been using Intervals for MANY years now). Those handwritten timesheets would often end up being a "best guess" - especially on a busy day when many different projects were touched, and many different tasks completed. Intervals has taken that away, and also made it easier for everyone in the office to see what needs to be done and when. Review collected by and hosted on G2.com.