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Interactions Digital Roots Reviews & Product Details

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Interactions Digital Roots?

I had the pleasure of working with Digital Roots in multiple capacities. Their organization is comprised of outstanding professionals dedicated to ensuring their customers excel at social communications strategy, metric analysis and customer service. Review collected by and hosted on G2.com.

What do you dislike about Interactions Digital Roots?

I had no negative experiences with Digital Roots. Review collected by and hosted on G2.com.

Recommendations to others considering Interactions Digital Roots:

I am currently unaware of the status of the organization. Review collected by and hosted on G2.com.

What problems is Interactions Digital Roots solving and how is that benefiting you?

Digital Roots did a social account inventory and industry comparison for my organization. Additionally they assisted in content monitoring and brand watch. Review collected by and hosted on G2.com.

Interactions Digital Roots Overview

What is Interactions Digital Roots?

With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform

Interactions Digital Roots Details
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Product Description

With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform


Seller Details
Year Founded
2004
HQ Location
Franklin, US
Twitter
@interactionsco
2,040 Twitter followers
LinkedIn® Page
www.linkedin.com
380 employees on LinkedIn®

Recent Interactions Digital Roots Reviews

PK
Paul K.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Fresh Take on Engagement with interactions Digital Roots"
What i like best about Interactions DigitalRoots is its ability to create personalized customer interactions across various channels.
Rajesh S.
RS
Rajesh S.Enterprise (> 1000 emp.)
4.0 out of 5
"Digital Root Review"
I like the Natural Language Processing and Social Engaging model
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Tailored solutions to meet your needs"
I had the pleasure of working with Digital Roots in multiple capacities. Their organization is comprised of outstanding professionals dedicated to ...
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Interactions Digital Roots Media

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2 out of 3 Total Reviews for Interactions Digital Roots

4.3 out of 5
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Interactions Digital Roots Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
PK
Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Interactions Digital Roots?

What i like best about Interactions DigitalRoots is its ability to create personalized customer interactions across various channels. Review collected by and hosted on G2.com.

What do you dislike about Interactions Digital Roots?

What i dislike about interactions Digital Roots is the steep learning curve for new users and clutterred interface, which can make it hard to find specific tools. Additionally, the limited customization options may restrict our ability to tailor the platform to our needs. Review collected by and hosted on G2.com.

What problems is Interactions Digital Roots solving and how is that benefiting you?

Interactions Digital Roots addresses the challenges of personalizing customer engagement by facilitating seamless communication across channels.

This benefits us by improving customer satisfaction and loyalty, allowing us to respond efficiently and tailor our messaging based on insights. The analytics also help us refine our strategies for better interaction quality. Review collected by and hosted on G2.com.

Rajesh S.
RS
Salesforce Architect
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Interactions Digital Roots?

I like the Natural Language Processing and Social Engaging model Review collected by and hosted on G2.com.

What do you dislike about Interactions Digital Roots?

I am great fan of this tool. I don't see any negative on this product Review collected by and hosted on G2.com.

What problems is Interactions Digital Roots solving and how is that benefiting you?

We are using digital root for Social Listening and engagement. Review collected by and hosted on G2.com.

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