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Integrity Solutions Reviews & Provider Details

BK
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

Integrity Solutions gives us a dedicated outlet to talk about our experiences and grow together as a team. I love the way the follow-ups are built in to force us to put in the work and set aside our time for self-evaluation and group discussion. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

The full book was not helpful to me. It was nice to have a specific place to keep my notes, but the small, pocket-sized reference cards have been much more useful in the long-term. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

Integrity Solutions provides you with practical tools to empower teams! Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

In the past, I have tended to view problem solving itself as confrontational. Working with public and people in general, emotions can run high and it an be very easy to retreat or "push the problem up the ladder" rather than sort through the emotions to find the root of the problem. Integrity's framework for Creative Problem solving empowered me with a new tool to work through these sometimes-intense situations so that I can de-escalte the emotions and find solutions! Review collected by and hosted on G2.com.

Integrity Solutions Overview

What is Integrity Solutions?

We are sales training and performance improvement experts who equip sales teams to build trusted customer relationships with integrity at their core. As the partner of choice for values-driven organizations, we specialize in innovative in-person and virtual sales training solutions that fuel performance, grow talent, lift up customers and elevate leaders. Our solutions connect knowledge, skills and values, to help our clients embrace their roles with a greater sense of purpose. They identify and eliminate behaviors that stifle their potential. They experience greater levels of achievement. They outperform, year after year. Our experience spans over 50 years, 130 countries and industries including healthcare, financial services, manufacturing, energy and utilities, agribusiness, transportation and more. Integrity has been consistently recognized annually as a Top Sales Training Company by both Selling Power and Training Industry, Inc. in recent years, as well as received multiple Stevie Awards for Sales Training and Consulting excellence. In 2022, ISA- The Association of Learning Providers- named us their Business of the Year.

Integrity Solutions Details
Provider Website
Languages Supported
German, English, French, Italian, Japanese, Spanish
Services Offered
sales training, sales coaching, sales assessments, customer service training
Locations Serviced
Australia, Canada, Germany, United Kingdom, + 7 more
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Provider Description

Integrity Solutions helps clients win more customers, keep more customers, and grow profitable revenue. We develop excellence in sales performance, coaching, leadership, and customer service.


Seller Details
Company Website
Year Founded
1967
HQ Location
Nashville, TN
Twitter
@sell_integrity
1,143 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Description

Integrity Solutions LLC is a consulting and training firm specializing in performance improvement and sales training. With a focus on enhancing organizational effectiveness and developing sales capabilities, the company offers a range of services designed to foster integrity in business practices. Their solutions combine experiential learning with proven methodologies to drive sustainable change and improve overall performance. For more information, visit their website at [integritysolutions.com](https://www.integritysolutions.com/).


Will M.
WM
Overview Provided by:
Content Marketing strategist, professional services brand builder, accidental podcaster

Recent Integrity Solutions Reviews

BK
Betsy K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Making Service Central"
Integrity Solutions gives us a dedicated outlet to talk about our experiences and grow together as a team. I love the way the follow-ups are built ...
Verified User
G
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Integrity Solutions selling course"
Bob - the course provider, and the face to face session, very interactive and broke it down into different sections.
Anne S.
AS
Anne S.Small-Business (50 or fewer emp.)
5.0 out of 5
"More tools for the win!"
Tools for evaluating and diagnosing the ethical culture of an organization, identifying areas for improvement and inclusion of conflict resolution ...

Integrity Solutions Media

Integrity Solutions Demo - Sales Training Desktop Aids
Our print-based learning materials have been reimagined to support better sustainment and learning in the flow of work. Following extensive market and client research, we heard what learners wanted and responded. Designed with an exceptional user experience as our standard, we have redesigned ...
Integrity's unique approach to unlocking sales performance places the salesperson at the heart of any successful sales conversation.

Welcome to Integrity Selling.
Play Integrity Solutions Video
Integrity's unique approach to unlocking sales performance places the salesperson at the heart of any successful sales conversation. Welcome to Integrity Selling.
At Integrity, we are sales performance experts who, through our team and award-winning sales training & coaching programs, enable sales teams to build trusted customer relationships with integrity at their core.
Play Integrity Solutions Video
At Integrity, we are sales performance experts who, through our team and award-winning sales training & coaching programs, enable sales teams to build trusted customer relationships with integrity at their core.

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46 out of 47 Total Reviews for Integrity Solutions

4.7 out of 5
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Integrity Solutions Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Integrity SolutionsQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
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10 (Best)
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G2 reviews are authentic and verified.
RS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Integrity Solutions?

Our presenter was great in creating participation in the training. Steven was engaging and made people in the training WANT to participate; and I think that went a long ways in getting the training group excited about applying the concepts. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

I think the online platform for the weekly assignments was difficult to navigate to ensure that all assignments and pieces of the assignments were completed. I had trouble understanding where all the forms, questionnaires, etc. were, so I'm pretty sure my weekly assignments were incomplete. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

If you are a customer service-focused organization, including your INTERNAL customers, I highly recommend this training. Your employees will benefit from concepts and applications to improve communication and interactions with customers, hands down! Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

The training provided by Integrity Solutions is breaking barriers in awareness of the way we treat and communicate with our customers, and in my experience through the training, especially with internal customers. In today's work environment, interactions with your co-workers and internal customers are JUST as significant as those with the external customers that your organization is serving. Internal customer service can be lacking due to mounting workloads, personal life stressors, the list goes on and on...we're all affected by these things and we need to be aware of how we are allowing those stressors to impact our daily interactions in the workplace. By creating awareness and applying focus to Integrity's concepts to improve these interactions; I have realized benefits in my own attitude, as well as those that I am in contact with. Review collected by and hosted on G2.com.

Samantha N.
SN
People Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Integrity Solutions?

Since we have been using integrity solutions, communication and employee retention has improved a great deal. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

I have not experienced any downsides to Integrity Solutions. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

If you are looking for ways to engage your managers or supervisors more, I recommend the Integrity Coaching program. Not only will this help supervisors better communicate with their employees but it will also give employees indeas as to how to talk to their peers and it also helps with employee retention. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

Our company has been using Integrity Solutions (Coaching) for many years. Our CEO is very supportive of the Integrity Coaching program and our managers and supervisors find the program very beneficial. As a participant and facilator, I use the tools I have learned on a daily basis. From coaching moments to prasing moments and planned coaching. I highly recommend this program if you want to improve communication and retain employees. Review collected by and hosted on G2.com.

CF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

The most helpful thing i got out of this training was learning about different personalities of people. This was able to give me a better approach before meeting the client Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

I couldn't say there was anything I disliked. Maybe shorten the follow up sessions to 3-4 instead of 6 Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

I would highly recommend this to anyone who is starting in any sales role and also for those that have been in the role for a long period of time. I have been in sales for over 20 years and got a lot out of the course Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

The problem that it's solving is giving me the tools to understand different personalities with business owners. Having the knowledge will result in a better success Review collected by and hosted on G2.com.

Verified User in Banking
OB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

Integrity Solutions makes us dedicate time to elevate our skills. Too often we are focused on the work that must be done. We need to take the time to develop skills, motivations, and gratitude within our team. It is not always about the work product itself, but how we get it done. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

The same aspect that I like best, I also like the least. It does take time - to do it correctly. And we are not always afforded the time depending on work load. It is nice to have it drawn out over weeks so that is we are exceptionally busy one week, we can get caught up the next. I was actually sad to be finished. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

Look with an open mind. You may not connect with the reasoning at first, but give it a chance. You and your employees will grow much more than you expect. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

The coaching sessions helped with my soft skills - something that through my years of leadership, I never really developoed. I was always work hard, get the job done and there was no time for anything personal. This helped me realize how important the personal side of things really is. The service sessions made me much more grateful for co-workers, customers and vendors. It also gave me the opportunity to shre the lessons with my team. It has made a positive difference in many aspects of them dealing with others and with their overall morale. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
PL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

We enjoy the accessibility of the Integrity Selling materials and having our team members be trained by internal facilitators who have gone through the certification process. It is impactful to have our team be able to relate to scenarios our sellers go through and speak their language for the most part. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

The current videos and material are very dull and dry and I am eager to see the updated content. I would like to see an opportunity for the training content to be curated specifically for our sellers and employees, however, our facilitators do a nice job of incorporating examples from our business. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

I would recommend others seeking Integrity Solutions to focus on the AID INC model and understand if that model fits the model of your organization. It is a great ideology for us and our company, however, it may not suit everyone's needs. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

We are a sales-driven organization focused on distributing niche products. Integrity Selling drives our Seller's mentality into being customer-focused and providing great care through the AIDINC model. This benefits us by promoting an impactful sales strategy for our Seller's to follow and learn from. Review collected by and hosted on G2.com.

Verified User in Banking
PB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

I really enjoyed the way the program is layed out. Doing homework throughout the week, and then following up in a small group setting really allowed everyone to talk freely and share ideas. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

I really do not see any downsides in this program. The most difficult thing in any program is finding time in peoples schedules to do these type of things, but it is important enough that you need to find time to do them! Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

My recommendation would be to get as many people in your company through these programs as possible! We started with Integrity Coaching in our organization to work with Managers, and then moved to Integrity Service for other frontline and back office staff. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

Integrity has been a game changer to help our organization commute and be more effective. Our teams most recently went through Integrity Service, and the changes I have seen in how our employees interact with both our "internal" and "external" customers has been a huge deal! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
ON
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

Integrity Solutions program: integrity selling emphasized being more focused, organized adn purposeful in the approach and interactions with customers and accounts.

It allows the salesman to recognize their shortcomings and work on improving them. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

Integrity solutions has been a win-win with no downsides. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

Integrity Selling model provides value because it's a realistic, detailed and customer-focused approach that allows you to be yourself while having a sales conversation with the customer. It's a model that other companies/organizations provide for their sales teams. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

Integrity Solutions helps you sell the way a buyer wants to buy and it allows you to really get to know the needs and wants of your customer. Through the model customers are able to uncover needs that they may not have realized they have because integrity selling model helps the salesman to be attentive to the customer and help them find solutions to their needs. Review collected by and hosted on G2.com.

KT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

The resouces and tools that it has provided me with. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

At first, I was overwhelmed at the time committment - however, after I have now been thru the course, I realize that it was time well-invested!! Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

YES!! I have been in a Supervisory Role for over 30 years and thought I "knew it all" -- I knew a lot of it...but this took the knowlege one step further by helping me apply it with the tools and resources that Integrity Solutions provided me. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

I am much more organized with resources to a better job documenting. This has helped me to do a better job communicating with my staff. Review collected by and hosted on G2.com.

IM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Integrity Solutions?

I like the methodology, the concepts that are logical, intuitive and easy to follow and the psychological aspect of sales that is given much attention vs. other concepts I've been through before. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

I believe there's a need to further develop the non-clinical selling strategies and conversations. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

Get management on board and ensure they are part of the process.

Also, find a chanpion who will lead the integration of Integrity in your company. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

Integrity Solutions provide a structured concept that can be easily followed by anyone. It incorporates both the psychological aspect of customer interactions as well as provide a simple yet effective methodology to increase the selling skills of both junior and seasoned professionals.

In today's corporate envirenment, focus is usually on the bottom line results and not often on how those results are achieven. By ensuring that sales professional develop the right relationships, address customer needs and provide the right solutions, a long-lusting trust can be developed with customers which results in customer retention and a competitive advantage. Review collected by and hosted on G2.com.

NT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Integrity Solutions?

By systematically learning the flow and steps of sales, the pfogression of tasks becomes consitentm, maximizing the overall them's performance. Review collected by and hosted on G2.com.

What do you dislike about Integrity Solutions?

It is difficult to make time to focus on and tackle tasks when other duties comes up. Review collected by and hosted on G2.com.

Recommendations to others considering Integrity Solutions:

For people who have just started a sales position, it is especilly effective for those who can learn the fundamentals of sales and systematically build their skills. Review collected by and hosted on G2.com.

What problems is Integrity Solutions solving and how is that benefiting you?

For those who have been involved in sales so far, it offers an opportunitiy to re-learn sales activities systematically. Additionally, I believe that it is a very good educational resource for those who are newly engaged in sales. Review collected by and hosted on G2.com.

Integrity Solutions