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intalk.io Reviews & Product Details

intalk.io Overview

What is intalk.io?

intalk.io is an Omnichannel Customer Interaction Platform, designed & developed by Agami Tech Pvt. Ltd. intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. It has an in-built Chatbot platform that can automate lead generation, service responses and enhance CX. intalk.io is trusted by 300+ customers, 12+ business verticals with presence in 15+ countries.

intalk.io Details
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Product Description

intalk.io is an Omnichannel Customer Interaction Platform, designed & developed by Agami Tech Pvt. Ltd. intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. It has an in-built Chatbot platform that can automate lead generation, service responses and enhance CX. intalk.io is trusted by 300+ customers, 12+ business verticals with presence in 15+ countries.


Seller Details
Year Founded
2014
HQ Location
Mumbai, IN
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®

JS
Overview Provided by:

intalk.io Integrations

(1)
Integration information sourced from real user reviews.

Recent intalk.io Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Very easy to integrate a different dialer"
Intalk provide all in one solution for all dialer related issues.
RB
Rony B.Enterprise (> 1000 emp.)
4.5 out of 5
"Very easy to use with immediate support response"
Very easy to use, easy interface,very helpful customer service,a lot of features inside it to fit your business,it can be easy customize ans scalable
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Intalk is very convenient and user friendly, I can easily navigate the features."
What I like the most is that I can connect easily on calls and I can easily access the records or history of any transactions
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intalk.io Media

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5 intalk.io Reviews

4.6 out of 5
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5 intalk.io Reviews
4.6 out of 5
5 intalk.io Reviews
4.6 out of 5

intalk.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about intalk.io?

Intalk provide all in one solution for all dialer related issues. Review collected by and hosted on G2.com.

What do you dislike about intalk.io?

Not found any as this helped us in multiple ways Review collected by and hosted on G2.com.

What problems is intalk.io solving and how is that benefiting you?

It helped us to provide a best dailer through which we can answer all inbound calls and make outbound calls to the customers. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about intalk.io?

What I like the most is that I can connect easily on calls and I can easily access the records or history of any transactions Review collected by and hosted on G2.com.

What do you dislike about intalk.io?

None. I really like intalk as it is hlping me with my work. Review collected by and hosted on G2.com.

What problems is intalk.io solving and how is that benefiting you?

Intalks solves all the problems when it comes to communication, I can easily call a business partner or customer to address concenrs and it benefits me by giving a comfort and convinience. Review collected by and hosted on G2.com.

RB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about intalk.io?

Very easy to use, easy interface,very helpful customer service,a lot of features inside it to fit your business,it can be easy customize ans scalable Review collected by and hosted on G2.com.

What do you dislike about intalk.io?

Sometimes the interface is slow, not all features are included inside it ,not compatible with all vendors Review collected by and hosted on G2.com.

What problems is intalk.io solving and how is that benefiting you?

Well to help us with the customer service Review collected by and hosted on G2.com.

JC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about intalk.io?

It is very helpful for invoice/non voice account since you can call the customer you can answer the incoming call. Furthermore, you can check then history of calls betweek customer and Agents. Review collected by and hosted on G2.com.

What do you dislike about intalk.io?

I don't have any bad feedback for intalk since it is convenient for me to use it. Also, You can put the narratations once you reached the customer then the phone keeps on ringing. Review collected by and hosted on G2.com.

What problems is intalk.io solving and how is that benefiting you?

It can benefit to me, you can track the history of calls for all customers once you have forget the details of customer that needs to input on your reference. And Also, you can see how long the calls used. Review collected by and hosted on G2.com.

ML
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about intalk.io?

Intalk is accessible,Our organization is immensely favored to have a tough grinder like an application that you have. We admire your work. call is clear and helps alot to our company Review collected by and hosted on G2.com.

What do you dislike about intalk.io?

just need to upgrade and improve more to their website because it has to be neat little clean to some details of the customer to be able to input more details needed Review collected by and hosted on G2.com.

What problems is intalk.io solving and how is that benefiting you?

Provide valuable, constructive feedback, Talk about a range of elements, including customer service. overall experience, including the level of customer service is smoothing Review collected by and hosted on G2.com.