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Insightly CRM Reviews & Product Details - Page 2

Insightly CRM Overview

What is Insightly CRM?

Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business. Increase sales efficiency and transparency with Insightly’s enterprise-grade Products, Price books, and Quotes (PPQ) capabilities. Quickly search, track, and manage millions of distinct products and services right inside the Insightly platform. Connect products and services to individual opportunities, eliminating human errors, bottlenecks, and inconsistencies. With Insightly’s PPQ, your field teams can generate custom quotes, contracts, and proposals for their opportunities with just a few clicks. Enjoy complete control and visibility into what you sell, to whom, when, and at what price. Use Insightly’s custom objects and apps to tailor workflows and processes to your unique business needs and preferences, ensuring high adoption and satisfaction. Use AppConnect to integrate Insightly with more than 500 popular apps. Insightly’s native CRM integrations include: Gmail Google Workspace & Google Apps Google Drive Quickbooks Online Xero Slack Dropbox Box MailChimp Evernote Zapier Facebook Lead Ads And more... Manage everything on the go with award-winning mobile applications for both Android and iOS. Scan business cards and upload all information in one click, update projects and records in real time, and enable your field team to create and update opportunities right at the client's location. Powerful in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly is trusted by more than a million users worldwide.

Insightly CRM Details
Product Website
Languages Supported
English, French, Italian, Dutch, Portuguese, Spanish
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Product Description

Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in.

How do you position yourself against your competitors?

Insightly is a modern CRM. Compared to legacy CRMs and closed systems, Insightly is easy to use, customize, and integrate and provides an affordable, predictable total cost of ownership. With Insightly, you’ll power your business with a feature-rich CRM that’s the single source of truth for your team without the need for expensive admins and consultants.


Seller Details
Seller
Unbounce
Company Website
Year Founded
2009
HQ Location
Vancouver
Twitter
@unbounce
74,453 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
Description

Unbounce is the leading landing page platform for building, testing, and optimizing high-converting pages. Trusted by over 15,000 customers, Unbounce empowers marketers and digital marketing agencies to quickly create and optimize tailored pages—without the need for developers, designers, or CRO specialists. With a flexible drag-and-drop editor, built-in A/B testing, and AI-powered traffic optimization powered by data from over
billion conversions, Unbounce helps businesses go to market faster, maximize ROI, and outperform competitors. Unbounce recently acquired Insightly (the modern CRM teams love) and is now poised to provide even greater value to their customers.


TN
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Insightly CRM Integrations

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Verified by Insightly CRM

Recent Insightly CRM Reviews

CL
Caroline l.Small-Business (50 or fewer emp.)
4.5 out of 5
"reports"
Ease of use, and number of features Accessibilty to company information from one source
JG
Javier G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Insightly really helped us integrate CRM-Marketing efforts"
It's an intuitive platform. If you know how to use google, you'll be able to start using insightly CRM without much trouble.
AM
Alex M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Insightly has been an invaluable tool to work with at my organization."
I appreciate how centralized Insightly is, and that different users can easily synthesize their whole together to paint a holistic picture of a pro...

Insightly CRM Pricing

Exclusive savings on Insightly CRM through G2 Deals

Get an inside look at Insightly and claim your 20% off savings with a free demo.

How to claim this offer

Click Claim offer and Sign up for a free trial on the following page. When ready to purchase enter the discount code provided on the following page when ready purchase.

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Insightly CRM Media

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Video Reviews

914 out of 915 Total Reviews for Insightly CRM

4.2 out of 5
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914 out of 915 Total Reviews for Insightly CRM
4.2 out of 5
914 out of 915 Total Reviews for Insightly CRM
4.2 out of 5

Insightly CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Insightly CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NH
Customer Care manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

It's easy to understand and work with.

There are multiple fuctions and customizations for the user's need.

I also like the dashboards and views to organize tasks and track activity.

The reports are also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

The task view can be improved. It is simple but lacks more functions. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Organize our business, track sales, create reports and manage daily activities within the organization. Review collected by and hosted on G2.com.

KT
Vice President of Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

The videos for self help are extremely helpful, additionally the ability to have a support contact or the management success team as well. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

The downside to Insightly is having set up different Marketing tools, however the support team steps in to help. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Having a database and maintaining the files per client. Review collected by and hosted on G2.com.

JR
Energy Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Insightly CRM?

Helps keep track of customers, running reports to assist with stats and trends, follow-up dates, self-automation, and integrating with Gmail, calendar, etc. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

Minor bugs, and constant refreshing while working on notes or updates caused me to lose the notes that I took. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Data gathering, reaching out to clients, follow-ups, data for opportunities won. This causes me to be more productive in knowing when and who to reach out to. Our business performance has increased and we have great statistics to back it up. Review collected by and hosted on G2.com.

NM
Salesforce Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Insightly CRM?

Tried to use this CRM product and it seems that it is very easy to use and implement. Also have multiple features along side their customer support is very helpful they helped in integrating the software.

I have been useing it for a long time. It is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

Not much of similarities like Salesforce and Zoho Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Helping me to save the data and harminizing it Review collected by and hosted on G2.com.

CA
Mediation Coordinator/ Intake Specialist/ Court liaison
Alternative Dispute Resolution
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

That the data I need can be found easy and reduces the time needed for other work. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

Some times I have to add fields in order to get the information that I need Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

calculating cases and distiguishing one participant from another Review collected by and hosted on G2.com.

Verified User in Alternative Dispute Resolution
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

Dashboard cards are most helpful as a case manager. The reporting tool is also user friendly and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

Certain fields that get added such as (Closed/Referred to CMC) don't reflect on the pipeline the same way (Closed/No contaact) would for instance. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Insightly solved a problem we were having with the reporting numbers. Now reports are accurate and there is no double work we have to do as a staff during reporting periods. Review collected by and hosted on G2.com.

CL
Key Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Insightly CRM?

Ease of use, and number of features

Accessibilty to company information from one source Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

I cannot export data to Excel or in CSV format Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

Central source of company information Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

The ease in navigating the dashboard, and it has a lot of features that assist with my day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

The CRM seems to time out very frequently. It is not easy to go back and have to enter the project name again. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

It stores all of the files and I am able to make notes and assign tasks easily. Review collected by and hosted on G2.com.

DB
Vice President for Client Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Insightly CRM?

It meets our needs. that might not sound very glowing, but it is meant to be. It does what we need it to do. It is very customizable without being too complicated. There are more integrations possible through app connect. I wish I had time to build these out.

We have the support plan. They are responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

As with most things there are features I wish it had and little annoyances I wish they would fix. For example, it often adds logos and images from emails (that are saved to teh CRM) to teh files section. Even though I have turned off (include attachments). I wish there was a way to mass delete files so I could get rid of these. but you have to delete images one by one. So I dont'. I dont' use the phone app much. It's not so bad, but it doesn't integrate with my work flow. I work almost exclusively on the browser interface. I wish there was a more seamless way to log phone calls and tie them to an organization instead of just to an individual. Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

one place for all client contacts and communications. tracking client renewals. Tracking client projects Review collected by and hosted on G2.com.

CR
Director of Customer Experience
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Insightly CRM?

Dashboards, email/sms notis, search functionality Review collected by and hosted on G2.com.

What do you dislike about Insightly CRM?

Only allows you to have 8 filters in reports-we need more! Review collected by and hosted on G2.com.

What problems is Insightly CRM solving and how is that benefiting you?

tracking over 14,000 customer projects Review collected by and hosted on G2.com.