INMOTIONGLOBAL Pros and Cons

The products they use are of upmost quality and it works Review collected by and hosted on G2.com.

its hard to say, I wish I could speak to a live perosn right away, and it could take 30 min to an hour for someone to call you back Review collected by and hosted on G2.com.

To begin with, it is affordable, user-friendly, and very well organized. It is convenient to use and has excellent customer service. Review collected by and hosted on G2.com.

There is a downside which, in my opinion, they should work on is to launch a mobile application for TMS. Review collected by and hosted on G2.com.

We used to struggle with the old software that needed lots of IT help. Ascend is web based and required no install or setup for us. It woks from anywhere (we used it on a cruise ship more than once to keep on top of work lol). We have about 15 people using it and we couldn't be happier. They build any new features we ask for and they don't charge us anything. Review collected by and hosted on G2.com.

When we ask for a new feature it can take a while. But, with that said, we are never charged for it so i guess we can't complain haha. Review collected by and hosted on G2.com.

It's the best value TMS software out there. We got to try it for free for a month right away while we looked at other software. Nothing came close to Ascend for the value we got for trucking company and small brokerage. Review collected by and hosted on G2.com.

We haven't found anything 'missing' so far and in fact found several things that no other TMS software had at all. Review collected by and hosted on G2.com.

I like that this program works with other applications like Quickbooks Review collected by and hosted on G2.com.

It only works with limited software. The program doesn't have simple items like due date on the invoice, any modifications like adding in weight for reporting took over 7 months to have. When you request a modification you get a auto generated email back saying it will be reviewed with the team each week..... problem is you never get any followup with this. You don't have the ability to load pricing sheet, no customer facing portal, support is dismal, I could keep going on and on.... I am committed to this program until I can get a replacement. Review collected by and hosted on G2.com.

Very user-friendly!!

Great customer service and amazing rep!

No software to install.

The whole process was easy to learn, easy to use and easy to customize to your business! Review collected by and hosted on G2.com.

Haven't come across anything. I'm sure with anything new, I will come across something, but I am positive that if there is an issue, the AscendTMS team will fix it. Review collected by and hosted on G2.com.

This TMS Does everything I need it to do Review collected by and hosted on G2.com.

Sometimes it will send the same multiple times. Which can get confusing to customers when the get the same invoice more than once. Review collected by and hosted on G2.com.

Reliable and timely delivery of the products is a key concern for e-commerce players like us, and Ascend TMS has been a great tool for managing our logistics and distribution. It's very easy to set-up, took us less than a day. Most important feature for has been the vehicle tracking system and generating reports for the same. Also, it's dashboard is quite intuitive and simple to use. Review collected by and hosted on G2.com.

It can't manage the last mile delivery very well. We had to use a different software for that. Ascend TMS is great for the long haul. Review collected by and hosted on G2.com.