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59 InMotion Hosting Reviews
Overall Review Sentiment for InMotion Hosting
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Being a developer, I have tested a number of other providers and I can honestly say... There is no one that comes close to InMotion Hosting. Been with them for more than 8 years and their services have been outstanding!! Review collected by and hosted on G2.com.
I cannot think of one single thing I dislike Review collected by and hosted on G2.com.
Ease of hosting, user guides and documentation. Hosting and domain packages Review collected by and hosted on G2.com.
Porting to a different hosting service is not that great experience. Review collected by and hosted on G2.com.
The hoster offers a good all-round service. We have also activated a CMS (which was already pre-installed). The support handles our requests very fast. I can activate the most important services myself in the admin area. Review collected by and hosted on G2.com.
The wordpress hosting package costs more - we will wail on the standard package in the future and simply install wp ourselves. Review collected by and hosted on G2.com.
The price is good and the support is amazing Review collected by and hosted on G2.com.
Recently the servers seem to go down for short periods everyday. This effects my website, emails and cpanel access. The organisation is also American so I can't transfer my .co.uk domains to them. Review collected by and hosted on G2.com.
The customer service, 99.9% of the time I get very helpful support. When I need to understand issue this minute, I click the chat and get help. Often things InMotion doesn't normally handle they help me with which is great. Review collected by and hosted on G2.com.
I'd like to be able to buy addons such as space without having to go through upgrading my package. Secondly on the WHM it a pain getting to were it tells how much space I have left. I'm like that information on the AMP. Review collected by and hosted on G2.com.
What I like most about InMotion is their solid customer support and the fact that they offer SSL security as part of their service cost. I have previously dealt with another hosting service provider and their level of customer service did not match up to InMotion. InMotion has superior support, which really matters when you-know-what hits the fan. Review collected by and hosted on G2.com.
What I dislike is perhaps the price. I have InMotion to be a bit expensive; however, that being said - they provide excellent customers service and offer SSL security with many of their packages. I have only been with InMotion for a year, so things are still in the honeymoon phase - but I am optimistic. Review collected by and hosted on G2.com.
I happen to work near their support center in Virginia Beach, and I was able to visit and talk with their support staff face-to-face and help them with product development. I mention that because they truly care about refining their hosting tools. Their AMP hosting dashboard is clean and easy to use. I especially enjoy that I can reboot my VPS servers from AMP. With other VPS providers, I needed to have support do it for me. I also like that they explicitly offer a Northern Virginia data center --my choice, so our latency is incredibly low, much lower than if we'd gone with GoDaddy (Texas) or Liquid Web (Michigan) or really any of the other west coast based and Denver based hosting providers. Review collected by and hosted on G2.com.
My biggest annoyance is that I have to use multiple account logins to manage multiple VPS products. I wish they were all merged into one account. InMotion is aware this is a problem for some customers and is working on a solution --I got to help them test a possible solution. I also wish they offered block-level storage (scalable storage add-ons). Review collected by and hosted on G2.com.
Good technical service and managment of application inside Cpanel. There are good prices for VPS and the possibility to set it up according to your business needs Review collected by and hosted on G2.com.
I had a problem with shared server, most of my email were lost and the technical team didn't advice of an update of the server Review collected by and hosted on G2.com.
They have incredibly fast servers that have solid state drives and their customer support and tech support is among the best. Not just in hosting companies. They are up there with Apple. Review collected by and hosted on G2.com.
I dislike hearing can I put you on hold for 1 to 3 Minutes. I understand it's necessary, so skip the 1 to 3 minutes part. Review collected by and hosted on G2.com.
