InMoment Text Analytics Reviews & Product Details

Many users vote without paying attention and/or vote incorrectly and being able to invalidate a vote and resend the survey to the user is wonderful. That helps us get numbers as accurate as possible. Review collected by and hosted on G2.com.

I have to select a date on the datepicker every time I log in. I wish it would remember what I selected last time, and if I want anything different, I can change it according to my needs. Review collected by and hosted on G2.com.

It's very easy to implement and it keeps me aware of my client's opinions about my business in a quick and meaningful way. Review collected by and hosted on G2.com.

I'm confident and honest in saying that platform is mature and robust and works just well the way it is. Review collected by and hosted on G2.com.

Wootric was very easy to set up. It's just a snippet of javascript that you can copy and paste into your website. Then it integrates with our CRM so we can send emails based on the survey score. Review collected by and hosted on G2.com.

There is a limitation where you can only run one survey and one type of survey at a time. I'd like to run different surveys at once, and that doesn't seem possible. Review collected by and hosted on G2.com.

The best thing is helping data follow with an easy and organized way to register of all information. Review collected by and hosted on G2.com.

I can't think of a difficult or an issue. The experience has been very good so far. Review collected by and hosted on G2.com.

Friendly platform that allows the operation of junior employees within the company. Review collected by and hosted on G2.com.

I still don't understand how to implement customer segmentation through the Segmentation Feature. Review collected by and hosted on G2.com.

I haven't used any other tool, so I can't compare it to anything. But I didn't see the necessity to look for any other tool, since wootric has everything I need. It's easy to customise and provides flexible filter options for analysing the NPS. Review collected by and hosted on G2.com.

I don't dislike anything. I think the tool provides all features that are necessary. Review collected by and hosted on G2.com.

The ability for clients to provide feedback easily and across a number of products Review collected by and hosted on G2.com.

The filters for products do not always work. This makes it hard when completing reporting as contantly need to make sure the page has loaded correctly. Review collected by and hosted on G2.com.

Free plan generate a lot of value. Email NPS works very well. Review collected by and hosted on G2.com.

I did not understand the connection between Wootric and InMoment. It is not clear to me what InMoment is. Review collected by and hosted on G2.com.

What is most helpful is that you can set the frequency of the survey, and when the user is first prompted, so that it is most relevant. The graphs showing feedback are also really helpful to keep track of feedback Review collected by and hosted on G2.com.

that the pop up covers what you are working on and cannot be moved, so a user is more likely to just cancel it rather than enter a true value Review collected by and hosted on G2.com.

I really like the trends functionality - it allows you to see how your NPS changes over time. Review collected by and hosted on G2.com.

I couldn't get the site to work with Opera Review collected by and hosted on G2.com.