Top 10 InMoment Experience Improvement (XI) Platform Alternatives & Competitors

Top 10 Alternatives to InMoment Experience Improvement (XI) Platform Recently Reviewed By G2 Community

#1

Qualtrics Customer Experience
By Qualtrics
(548)4.4 out of 5
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
• Feedback Analytics
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Qualtrics Customer Experience is:
Slower to reach roi
More expensive
See all Qualtrics Customer Experience reviews
#2

Medallia Customer Experience
By Medallia
(140)4.5 out of 5
Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
• Feedback Analytics
Try for free
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Medallia Customer Experience is:
Slower to reach roi
More expensive
See all Medallia Customer Experience reviews

Sponsored
Keatext
(4)5.0 out of 5
Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI foundation, you can automate tasks like categorizing insights and making recommendations to improve satisfaction _______________________________ 1. Unify All Your Feedback Channels - Build a 360º view of feedback from surveys, reviews, contact center chats and calls, support tickets, and employee surveys - With all your insights in one platform, you can make informed decisions that consider all aspects of your business __________________________________________________ 2. Understand Satisfaction at Every Stage of the Journey - Identify blind spots and key drivers of dissatisfaction across all your feedback channels - Pinpoint which stages of the journey have the most impact on satisfaction scores to make recommendations based on strong data analysis ___________________________________________ 3. Work Faster with AI Automation Capabilities ✦ - Automate tasks like categorizing feedback and making recommendations to different stakeholders - Chat with Keatext to enrich your insights with categories based on the context of your business and your unique reporting needs _________________ Who Is Keatext For? - CX and Marketing professionals who are looking to unify insights from multiple customer feedback sources in order to isolate and address the stages of the customer journey that are resulting in dissatisfaction - HR professionals who are looking to monitor employee feedback to recommend actions to take that will improve employee engagement and workplace culture - Market research professionals who are looking to generate insights from qualitative survey and research data - Product professionals who are looking to analyze customer feedback in order to better inform product development ______________ Our Integrations - Keatext has native integrations with Qualtrics, SurveyMonkey, Zendesk, and ServiceNow - Other integrations with contact centers, help desks, and survey platforms are available upon request _________________________ Our Customers and Partners - Keatext is trusted by enterprise businesses in multiple industries including American Express, Lenovo, Intuit, Orange, Public Storage, Intelcom, and Brother - Keatext supports CallMiner, QuestionPro, and CustomerCount as a partner solution to provide advanced text analytics to customers _________________ Try Keatext for Free - We offer a free trial of Keatext that you can sign up for on our website - You have the option to upload your own feedback data and explore insights that are personalized to the context of your business after scheduling a demo with our team Thank you for your interest in Keatext!
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#3

Birdeye
By Birdeye
(3,141)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
• Feedback Analytics
Try for free
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Birdeye is:
More expensive
Better at support
Better at meeting requirements
See all Birdeye reviews
#4

Forsta
By Forsta
(331)4.2 out of 5
Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
• Text Analysis
• Feedback Analytics
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Forsta is:
Slower to reach roi
More expensive
See all Forsta reviews
#5

AskNicely
By AskNicely
(993)4.7 out of 5
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, AskNicely is:
More expensive
Better at support
Easier to set up
See all AskNicely reviews
#6

SurveyMonkey
By SurveyMonkey
(22,930)4.4 out of 5
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Feedback Analytics
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, SurveyMonkey is:
More expensive
Easier to set up
See all SurveyMonkey reviews
#7

SurveySparrow
By SurveySparrow Inc.
(2,012)4.4 out of 5
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
• Feedback Analytics
Reviewers say compared to InMoment Experience Improvement (XI) Platform, SurveySparrow is:
Slower to reach roi
More expensive
Easier to set up
See all SurveySparrow reviews
#8

Reputation
By Reputation
(2,327)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Reputation is:
Slower to reach roi
More expensive
Better at meeting requirements
See all Reputation reviews
#9

Gainsight Customer Success
By Gainsight Inc.
(1,552)4.5 out of 5
Gainsight CS is a complete Customer Success Platform.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, Gainsight Customer Success is:
Slower to reach roi
More expensive
See all Gainsight Customer Success reviews
#10

ChurnZero
By ChurnZero
(1,356)4.7 out of 5
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
Categories in common with InMoment Experience Improvement (XI) Platform:
• Experience Management
Get a quote
Reviewers say compared to InMoment Experience Improvement (XI) Platform, ChurnZero is:
More expensive
Slower to reach roi
Better at support
See all ChurnZero reviews

Sponsored
Keatext
(4)5.0 out of 5
Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI foundation, you can automate tasks like categorizing insights and making recommendations to improve satisfaction _______________________________ 1. Unify All Your Feedback Channels - Build a 360º view of feedback from surveys, reviews, contact center chats and calls, support tickets, and employee surveys - With all your insights in one platform, you can make informed decisions that consider all aspects of your business __________________________________________________ 2. Understand Satisfaction at Every Stage of the Journey - Identify blind spots and key drivers of dissatisfaction across all your feedback channels - Pinpoint which stages of the journey have the most impact on satisfaction scores to make recommendations based on strong data analysis ___________________________________________ 3. Work Faster with AI Automation Capabilities ✦ - Automate tasks like categorizing feedback and making recommendations to different stakeholders - Chat with Keatext to enrich your insights with categories based on the context of your business and your unique reporting needs _________________ Who Is Keatext For? - CX and Marketing professionals who are looking to unify insights from multiple customer feedback sources in order to isolate and address the stages of the customer journey that are resulting in dissatisfaction - HR professionals who are looking to monitor employee feedback to recommend actions to take that will improve employee engagement and workplace culture - Market research professionals who are looking to generate insights from qualitative survey and research data - Product professionals who are looking to analyze customer feedback in order to better inform product development ______________ Our Integrations - Keatext has native integrations with Qualtrics, SurveyMonkey, Zendesk, and ServiceNow - Other integrations with contact centers, help desks, and survey platforms are available upon request _________________________ Our Customers and Partners - Keatext is trusted by enterprise businesses in multiple industries including American Express, Lenovo, Intuit, Orange, Public Storage, Intelcom, and Brother - Keatext supports CallMiner, QuestionPro, and CustomerCount as a partner solution to provide advanced text analytics to customers _________________ Try Keatext for Free - We offer a free trial of Keatext that you can sign up for on our website - You have the option to upload your own feedback data and explore insights that are personalized to the context of your business after scheduling a demo with our team Thank you for your interest in Keatext!
Visit Website
Visit Website