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Inkling Reviews & Product Details

KJ
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inkling?

My favorite thing about Inkling is the ease of use for building training documents. The drag-and-drop preset patterns, along with our branding being built in, help eliminate the need to be a great designer and allow the user to focus on the content portion. I often receive feedback from colleagues who really enjoy the ability to create functional, informative, and interactive documents with relative ease. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

Every now and then, a bug or some type of glitch may cause my document not to work quite the way I want, but the support team is terrific, and I always receive responses and often solutions within 24 hours. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Inkling is helping the leaders at our organization create and build their own resources for their associates without having to engage a design team. It saves them an incredible amount of time and gives them control. Review collected by and hosted on G2.com.

Inkling Overview

What is Inkling?

Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee enablement platform that transforms the way organizations engage and motivate their frontline workers by digitizing training & knowledge at the speed of work. We drive better performance in today’s dynamic business environment by delivering an innovative content authoring & distribution experience that enables employees to serve your customers, your way, every day. This shifts the learning model for frontline workers from teach, study, test to find, learn, and do. Inkling’s portfolio of solutions has proven to reduce costs and employee turnover while increasing revenue, employee engagement, and customer satisfaction.

Inkling Details
Languages Supported
Arabic, Czech, German, Greek, English, Estonian, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Inkling is the learning enablement platform designed for the frontline. Bring learning and doing together to modernize the learner experience and improve engagement, development, and retention. Efficiently onboard employees, ensure continued performance enablement and successfully execute corporate initiatives while gaining actionable insights into frontline execution.

How do you position yourself against your competitors?

The LMS has been carrying an unreasonable burden in the employee learning ecosystem. The LMS is a system built for managing learning - such as, managing compliance and certification - but today is often made more complex than what is needed to solve the training needs of the frontline. Inkling recognizes the need for shifting the mindset of employee training - from just learning management to performance enablement. Inkling provides enterprise scale while bringing together learning and doing for the modern, mobile employee.


Seller Details
Seller
Echo360
HQ Location
Youngstown, OH
Twitter
@echo360
13,225 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
Description

Echo360 is the leading interactive video learning management, content, engagement, and assessment platform serving over
million learners and instructors at more than 1
00 higher education institutions in North America, Europe, the Middle East, and Asia Pacific. Built for the cloud, instructors and learners around the world can use the platform from wherever they are, on any device, to create, record, and consume content, give and receive feedback, and gain real-time insights along their inspired learning journey.


Evan B.
EB
Overview Provided by:

Recent Inkling Reviews

SF
Sharon F.Enterprise (> 1000 emp.)
4.5 out of 5
"Great for Education"
How Clean the formats are, they are easy to use. You don't have to know anything about Inkling to be able use it. User Friendly
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Simple WYSIWYG Interface for Knowledge Management"
Habitat offers a simple design tool for creating content if your design team is limited. The interfact for creating documents is intutive and simlp...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Easy to Use Platform and Customer-Focused Service"
The platform itself is very easy to use and get started with, robust set of design features/widgets that make the pages more dynamic than other tra...
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Inkling Media

Inkling Demo - Content Authoring
Put what your business knows in the hands of your workforce with rapid content authoring. Reduce development time up to 60%, while (instead of by) reducing training costs.
Inkling Demo - Knowledge and Training
Deliver engaging, mobile learning content that people want to use on their mobile device, anytime they want. Replace traditional classroom teach study test learning with operational find, learn and do knowledge on the job.
Inkling Demo - Mobile Learning
Because 70% of learning happens on the job, Mobile Learning with Inkling lets your employees access the knowledge they need whenever they need it.
Inkling Demo - Learning Pathways
With Inkling, you can bring certification out of the LMS and into the flow of work with an intuitive, mobile learning experience that guides employees through training.
Inkling Demo - Inkforms
Give employees clear direction about day-to-day tasks and on-the-job expectations by enabling your mission-critical operational workflows with the right knowledge, training & insights into operations.
Inkling Demo - LMS Integrations
Inkling is the perfect Plus One system for your LMS, LXP, operational, and communications systems, by bringing training & knowledge to your workers where they are at and creating a better digital employee experience for your employees.
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62 out of 63 Total Reviews for Inkling

4.4 out of 5
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62 out of 63 Total Reviews for Inkling
4.4 out of 5
62 out of 63 Total Reviews for Inkling
4.4 out of 5

Inkling Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InklingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inkling?

Habitat offers a simple design tool for creating content if your design team is limited. The interfact for creating documents is intutive and simlpe to keep designers within brand guidelines and contraints for consistent content. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

If you have a more advanced team of multimedia designers who are accustomed to the full availablity of Adobe Suite, they can be constrained at times by Inkling. The lack of a single content library across InkDocs for images and video can be frustrating. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Inkling replaced a paper-only approach to training content for us, so the ability to share video was critical as was the ability to make real-time updates to materials. Review collected by and hosted on G2.com.

SF
Patient Financial Service Instructor
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inkling?

How Clean the formats are, they are easy to use. You don't have to know anything about Inkling to be able use it. User Friendly Review collected by and hosted on G2.com.

What do you dislike about Inkling?

Sometimes it's glitchy but more times it works perfectly fine Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

unsure Review collected by and hosted on G2.com.

ML
Senior Manager of Training
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inkling?

Inkling helps us through many of our operational training initiatives. For Jack in the Box, onboarding is critical. We're always looking for ways to optimize the process. We add checklists, utilize communications, and execute regular new product training for all of our field employees. Inkling offers great data integration, is forward-thinking in their product space, and completely customer-obsessed. They always ask for feedback and are willing to listen to our requests for product improvements. They are great partners. I can't speak highly enough of Inkling. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

There is some audience and role assignment limitation, so we would like to see improvements in that area. Administratively, they have made a lot of improvements. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Staffing a recruitment is a challenge in the QSR industry, and Inkling helps us get onboarding out and reach our field employees fast. That learning curve can't be steep, and Inkling helps us shorten it. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inkling?

The platform itself is very easy to use and get started with, robust set of design features/widgets that make the pages more dynamic than other traditional learning platforms. A very powerful tool for getting great looking content out to your users. Also, service has been very open to our feedback and open with their roadmap, working with us to improve the platform and usage. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

Would like to see more improvements with their learning pathways, scorm, and xAPI. It seems to be there but it may not be as fast as other organizations would prefer. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Inkling is helping us provide learning resources, learning content, and courses to our learners in a dynamic way while not being constrained to a traditional LMS platform. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inkling?

Inkling is very easy to use for content authoring. The drag and drop technology allows users to learn the process quickly and design courses with little to no design background needed. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

We use Inkling heavily for internal use cases but would like to expand that to external stakeholders and customers. This would require an enhancement to share Inkdocs publicly without needing a login. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Ease of use has had a huge impact. New authors are able to be trained quickly and start working in the platform immediately. We no longer have to use lengthy design processes to produce engaging content. Our subject matter experts are able to author with little to no design experience. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inkling?

The Inkling team is the best part about the organization. Yes, for sure, their products are best in class, but the team of people who truly care about your success are what sets this company apart from other tech companies. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

nothing comes to mind per se. have had a great experience with the company and their products so far. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

giving us a platform from which we can create content to help employees learn on the job - all the while using a set of brand patterns and tools to make our content pop! Review collected by and hosted on G2.com.

Jared S.
JS
Customer Care Senior Analyst – Training, Knowledge, & Quality Program Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inkling?

The team at Inkling is hyper-focused on listening and learning from their customers. While driving their own business forward they keep customer needs top of mind across the multiple industries and use cases their customers have. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

While having a mobile mindset top of mind, it's important to not forget the customer or teams that don't have a mobile need use case. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Customer Service knowledge management and creating a unified brand experience Review collected by and hosted on G2.com.

CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Inkling?

The platform is very user-friendly and easy to quickly publish content in an aesthetically pleasing way. As a company, they are very responsive to customer feedback, and are constantly improving their software and adding to their product suite. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

I would like the ability to do bulk uploads for photos. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Making content downloadable, easy to find, and easy to view. The search functionality is phenomenal. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inkling?

One stop shop for all of our content which makes it super easy for our end-users to find. Review collected by and hosted on G2.com.

What do you dislike about Inkling?

There is not a specific thing I would say I dialing. Inkling is always innovating and helping to find solutions for our organizations challenges. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

Inkling has solved a number of problems within our organization, especially as we continue to implement new features the platform has to offer. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inkling?

Inkling has been a huge time saver for our team with the ability to create and update content in a flash! Review collected by and hosted on G2.com.

What do you dislike about Inkling?

Would love the ability to assign chapters by audience. Review collected by and hosted on G2.com.

What problems is Inkling solving and how is that benefiting you?

It's making content creation and updates quick and efficient, saving us money on updated print content. Review collected by and hosted on G2.com.