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inkFrog Reviews & Product Details

John S.
JS
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about inkFrog?

it looks easy to used and if it works for you,great but it does not work for me. I have reset my password no less than 5 times and cannot sign in from another compuuter. STUPID!! Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

ZERO customer support!!!!!

You are on your own. I am cancling my membership today. I don't have time for this Mickey Mouse business. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

Nobody works at inkfrng since they never respond. They direct me to articles that don't help me with THEIR technical issue. Review collected by and hosted on G2.com.

inkFrog Overview

What is inkFrog?

inkFrog gives the freedom to manage eBay business like a proAuctiva help list faster, increase your profits and boost your sales.

inkFrog Details
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Product Description

inkFrog gives the freedom to manage eBay business like a proAuctiva help list faster, increase your profits and boost your sales.


Seller Details
HQ Location
Chandler, Arizona
Twitter
@highwire
1,523 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Recent inkFrog Reviews

John S.
JS
John S.Small-Business (50 or fewer emp.)
0.0 out of 5
"I have been seeking help about logging in, opened up support tickets but NOBOBY will reply to me"
it looks easy to used and if it works for you,great but it does not work for me. I have reset my password no less than 5 times and cannot sign in f...
GS
Gabe S.Small-Business (50 or fewer emp.)
0.5 out of 5
"App is glitchy to say the least and their SUPPORT is anything but SUPPORT!"
When the APP works and there is no need to contact support.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"DO NOT BUY INKFROG *** WARNING DO NOT DO IT******"
This is the worst software app ever invented. Installs Literally Millions of Useless Line of Code... Took my website down with millions of lines o...
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Video Reviews

21 out of 22 Total Reviews for inkFrog

3.5 out of 5
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21 out of 22 Total Reviews for inkFrog
3.5 out of 5
21 out of 22 Total Reviews for inkFrog
3.5 out of 5
G2 reviews are authentic and verified.
GS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about inkFrog?

When the APP works and there is no need to contact support. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

Chat Support, Email Support, and just SUPPORT in general. Not sure why they even call it support because it really doesn't exist with this company. If you do need to reach someone, consider yourself lucky when you reach someone that will actually help. Most times, you'll get someone that just sends you quick close ended and rude replies. I am not sure who manages this team but whoever it is, should get the "Worst" manager award. Don't just take my word for it, google "InkFrog Reviews" and you will see all the horrendous reviews that will confirm what I am saying. If you really want to see more, go to Youtube and do a search and once you find their channel you'll see that they deactivated their comments because most comments are just terrible customer experiences. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

We are an existing account that decided to use the Designer feature. When it was purchased, I was double charged which is a current billing issues that is yet to be resolved. Also, the Designer add-on feature hasn't even worked from the moment of purchase. The "support" team stated that this is a known issue but they continue selling it anyway. For some reason, they also cannot or will not provide an ETA on the issue but in the meantime, they will ensure to keep your money. Benefits.....there are NONE! As long as the app and features works as they are meant to when they are purchased, this is all we need and expect. The benefit of having the app working well is so we have minimal to ZERO contact with their NON "support" team. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about inkFrog?

This is the worst software app ever invented.

Installs Literally Millions of Useless Line of Code...

Took my website down with millions of lines of useless code.

Took me and professional developers 3 months to clean up the mess.

InkFrog 110% Unreachable...

When You do reach them, LOTS of Millenial Attitude!!!

Just DON'T Do it unless you've got Millions of Hours of Time to Waste. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

ALL the Millions of Lines of Useless Code InkFrog placed in my website.

UNREACHABLE

BAD ATTITUDES Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

DON'T DO IT! Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

This is the worst software app ever invented.

Installs Literally Millions of Useless Line of Code...

Took my website down with millions of lines of useless code.

Took me and professional developers 3 months to clean up the mess.

InkFrog 110% Unreachable...

When You do reach them, LOTS of Millenial Attitude!!!

Just DON'T Do it unless you've got Millions of Hours of Time to Waste. Review collected by and hosted on G2.com.

Irnes .
I
Preferred Freelancer - Member of Freelancer.com Elite Group of the best freelancers
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about inkFrog?

InkFrog is really great solution to manage with a store, generally i was using it to manage my clients eBay store. It is a tool with fantastic options and you can manage with others people store without getting direct log in details. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

The only thing i dislike is that pricing maybe could be a bit lower but still it is not a product who can be determined as highly expensive. Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

Highly recommended at least to try. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

I was managing with my client eBay store with InkFrog. He did not have to give me his details to manage with the store and that's a great benefit of this tool. Review collected by and hosted on G2.com.

MH
Mary Husing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inkFrog?

Inkfrog was free when we started using it Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

Inkfrog just increased price 400% from $27 to $149 without notice Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

This company raised our monthly subscription from $27 to $149 without notice. They locked us out of our account as well. Our current month has yet to expire with them and is paid for 6 more days. They are not to be trusted. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

Inkfrog started out free, then three years ago we started paying $27 a month. It was worth it. Yesterday they froze up our account and told us we must upgrade our plan. We are paid for the month with 6 more days to go and they have NEVER notified us that this plan would need to be upgraded. We asked them to let us use our account through the 18th of the month before they force the upgrade but they say NO! BTW the new price is $149 a month from $27 (400% increase) Ridiculous and NOT worth it! They do not do business in an honest way do not trust this company! Review collected by and hosted on G2.com.

Samantha A.
SA
Business Owner
Consumer Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Aliza M.
AM
Executive Virtual Assistant
Telecommunications
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about inkFrog?

Inkfrog has a user-friendly interface that is easy to navigate and commit mistakes. You can also set a time and date when the product needs to go live on your eBay store. You can see the total number of items you have uploaded on your store, how may were sold, how many were not sold for over number of days. You can set Templates to save time when listing because you dont have to put everything that is essential to the product like company contact info etc. They have the option to list unlimited items which other sites are not. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

The Title character limit is not enough for me. The session time out too quickly for me then i have to start all over again with the item I am uploading. Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

This is a helpful app to use when listing your products in eBay. May it be for Dropshipping or if you have an inventory. inkfrog mirrors what is essential on a product desciption on eBay that will help your buyers to decide if they are looking at the right item specially if the item is being sold by several sellers. The price is affordable and cost-efficient based on your needs. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

I am just a user. I am assisting my client to post his products to his eBay store. any problems encountered by one of us is being handled by him personally with inkfrog's support team. Review collected by and hosted on G2.com.

Daniel J.
DJ
Organic Chemistry PhD Student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about inkFrog?

I love how easy it is to set a specific time and date for my products to go live on eBay. It is convenient since I don’t have to worry about posting every single item on my own at a particular time. I can also keep track of my inventory, how many items I have posted and which items have been sold. It’s so easy to navigate! Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

I wish they had a free trial to help user try it out. I didn’t want to start using this software at the beginning because I didn’t want to commit to it without knowing how to use it or how useful it would be. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

InkFrog helped me sort out through an almost impossible inventory. I used InkFrog to set up an automatic listing with clear details for a specific amount of products. I sold most of my stuff really fast and I was able to see what items were not sold and how long they had been online for. Review collected by and hosted on G2.com.

SE
E-commerce specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about inkFrog?

I initially signed up for inkfrog with their freetrial and tried it out and came to find out that I like this software for unifying our ebay store. Over time I came to find our that inkfrog is quite easy to use to load products online from our website to eBay,saving time. I noticed inkfrog also has themes for their higher tier packages which we tried out as well as connections to other marketplaces, will get into that more. The navigation classification is accurate as well and saved some headaches from having to reclassify everything. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

Regarding the themes/ templates that inkfrog offers to their higher tier plans for ebay listings ect, they are quite bad. Terrible in fact, at least its not a preqrequisite to using their software and we didnt have to stay on that higher tier for long due to not being happy with the themes that inkfrog offers. This did lead to us having to make our own custom templates from scratch which is not what we wanted to do as it cost us time and effort. Inkfrog also connects to other marketplaces other than ebay, I wouldnt recommend it as we ran into lots of trouble with everything other than eBay. Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

Stick with their ebay connections Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

Connect our listings and inventory with other marketplaces including AMazon and eBay with our website, we realized that inkfrog while good at what it does is best left to using it simply for eBay and staying away from their templates. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about inkFrog?

I found this app on the BigCommerce marketplace and had a bit of a rough start on the early stages of using inkfrog as I made a couple mistakes in our setup which wasn't an issue as when I reached out to inkfrog's customer service on the phone they were able to help me quickly. Im please that should we run into more issues we can reach out to them and have been using inkfrog for a little over a month now to connect a couple of our marketplaces together without a hitch. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

Not a big fan of the way inkfrog syncs, there have been a few too many occurences where everythings looks great and then we realizes that inkfrog did not sync correctly on things like inventory numbers. On the ebay side of things features like store categories and templates are lacking too and inkfrog should work to make those better and more fleshed out. Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

Dont be shy and reach out to their customer service, very please with their customer service team handling our questions. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

To unify our marketplaces especially ebay, I realized right away that especially on the ebay side of things inkfrog streamlines everything and makes things easier even answering customer messages even though I wasn't aware it has that feature. Review collected by and hosted on G2.com.

SY
Work made easy with Quip
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about inkFrog?

It was easy to sign up for inkfrog with their free trial compared to ebay service directly. Review collected by and hosted on G2.com.

What do you dislike about inkFrog?

To my point of view its not the best software yet, but it has potential too be, and i don't really like their tech support team for they respond very slow compared to ebay. Review collected by and hosted on G2.com.

Recommendations to others considering inkFrog:

i advice you connect to their Ebay connection. Review collected by and hosted on G2.com.

What problems is inkFrog solving and how is that benefiting you?

for now the support team helps to solve any problems i encounter when posting products on ebay. Review collected by and hosted on G2.com.