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Top 10 Infobip Alternatives & Competitors

By Infobip
(54)4.3 out of 5

Explore the best alternatives to Infobip for users who need new software features or want to try different solutions. Communication Platform as a Service (cPaaS) Platforms is a widely used technology, and many people are seeking simple, user friendly software solutions with community support. Other important factors to consider when researching alternatives to Infobip include campaigns and communication. The best overall Infobip alternative is Plivo. Other similar apps like Infobip are Twilio, Bird, Vonage Communications APIs, and Wati. Infobip alternatives can be found in Communication Platform as a Service (cPaaS) Platforms but may also be in Customer Communications Management Software or Bot Platforms Software.

Best Paid & Free Alternatives to Infobip

  • Plivo
  • Twilio
  • Bird
Show More

Top 10 Alternatives to Infobip Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Infobip stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Information Technology and Services, and Banking, and find the best product for your business.
    #1

  1. Plivo

    By Plivo
    (729)4.5 out of 5

    2. Global SMS & Voice calls for businesses of all sizes

    Categories in common with Infobip:
    Get a quote

    Reviewers say compared to Infobip, Plivo is:

    Easier to do business with
    Easier to set up
    Better at support
    See all Plivo reviews
    #2

  2. Twilio

    By Twilio
    (477)4.2 out of 5

    3. Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.

    Categories in common with Infobip:

    Reviewers say compared to Infobip, Twilio is:

    More expensive
    See all Twilio reviews
    Customerly
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (34)4.4 out of 5

    4. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Infobip, Customerly is:

    Easier to do business with
    Better at support
    More expensive
    Visit Website
    #3

  4. Bird

    By Bird
    (71)3.9 out of 5

    5. MessageBird is a cPaaS company that solves your communication challenges via SMS, Voice and Conversations APIs.

    Categories in common with Infobip:
    See all Bird reviews
    #4

  5. Vonage Communications APIs

    By Vonage
    (387)4.2 out of 5

    6. Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

    Categories in common with Infobip:
    See all Vonage Communications APIs reviews
    #5

  6. Wati

    By Wati
    (322)4.6 out of 5

    7. The most loved end-to-end WhatsApp API solution ideal for small and medium-sized businesses to sell, market and support customers on WhatsApp.

    Categories in common with Infobip:
    Get a quote

    Reviewers say compared to Infobip, Wati is:

    More expensive
    Easier to do business with
    Easier to set up
    See all Wati reviews
    #6

  7. Bandwidth

    By Bandwidth
    (425)4.5 out of 5

    8. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs for voice, SMS, and more, and tools to manage your communications stack intelligently. We are open where you need it most, with optionality and control. When combined with our global network, which is directly connected where it matters most, you get unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

    Categories in common with Infobip:
    Get a quote

    Reviewers say compared to Infobip, Bandwidth is:

    Better at support
    Easier to do business with
    More expensive
    See all Bandwidth reviews
    #7

  8. Podium

    By Podium
    (1,845)4.6 out of 5

    9. Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

    Categories in common with Infobip:
    Get a quote

    Reviewers say compared to Infobip, Podium is:

    Easier to do business with
    Better at support
    Easier to set up
    See all Podium reviews
    #8

  9. Telnyx CPaaS

    By Telnyx
    (446)4.7 out of 5

    10. Telnyx delivers voice, messaging and IP services for applications and next-generation communications companies.

    Categories in common with Infobip:

    Reviewers say compared to Infobip, Telnyx CPaaS is:

    Better at support
    Easier to do business with
    Easier to set up
    See all Telnyx CPaaS reviews
    #9

  10. Gupshup

    By Gupshup
    (52)4.4 out of 5

    11. Gupshup is an advanced bot and messaging platform.

    Categories in common with Infobip:

    Reviewers say compared to Infobip, Gupshup is:

    More expensive
    Easier to do business with
    Better at support
    See all Gupshup reviews
    #10

  11. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    12. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Infobip:

    Reviewers say compared to Infobip, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    See all Zendesk Support Suite reviews
    Customerly
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (34)4.4 out of 5

    13. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Infobip, Customerly is:

    Easier to do business with
    Better at support
    More expensive
    Visit Website

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