You must be logged in to access this page.
Save to My Lists

Inflection.io Reviews & Product Details - Page 2

Inflection.io Overview

What is Inflection.io?

The next generation B2B marketing and customer communication platform. Send highly personalized messages with user engagement data without waiting on product or data teams. Guide your users to quicker onboarding, better adoption, and get more revenue and pipeline. The power of Marketo, ease of use of Intercom, data of Snowflake.

Inflection.io Details
Show LessShow More
Product Description

The future of B2B marketing is product-led and at Inflection.io, we believe this new end-user area will require innovative solutions that are purposefully built for product-led companies. Inflection.io puts product activity data at the center of solution design and optimizes for the scalability and extensibility demands of the modern product-led marketing team.


Seller Details
Year Founded
2020
HQ Location
Seattle, Washington
Twitter
@Inflection_Io
111 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®

DR
Overview Provided by:

Inflection.io Integrations

(2)
Integration information sourced from real user reviews.

Recent Inflection.io Reviews

MP
Marissa P.Mid-Market (51-1000 emp.)
5.0 out of 5
"A True Tech Partner"
Since implementing Inflection.io early last year, we've unlocked campaign opportunities that weren’t possible with our previous tech stack. With pr...
TM
Tyler M.Mid-Market (51-1000 emp.)
5.0 out of 5
"A Game-Changer in Marketing Automation and Personalization"
The platform is so easy to use—it's like they built it for us, marketers. We've been successful with creating personal campaigns that engage our au...
CC
Caitlin C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great tool!"
Since switching from Pardot, Inflection.io has helped our team build a strong email program. It's easy to use and allows us to gather list insights...

Inflection.io Media

Answer a few questions to help the Inflection.io community
Have you used Inflection.io before?
Yes

23 Inflection.io Reviews

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
23 Inflection.io Reviews
4.9 out of 5
23 Inflection.io Reviews
4.9 out of 5

Inflection.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Inflection.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
ED
Senior Director, Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inflection.io?

Inflection.io is an incredibly dynamic, feature rich solution for PLG communication that's easy to use and has an awesome team supporting it.

Switching over from Marketo, I had my reservations, but it didn't take long to throw them out the window. Features, functionality, implementation - working with their team and the tool made this switch very smooth.

Their pricing structure makes so much more sense for PLG organizations than traditional database size MAP pricing. Without worrying about database size, there are no throttles to the product growth you can aim for.

Easily integrated with Segment.

This tool will go far. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

Inflection.io is not built to support your traditional outbound demand generation email strategy. Smaller, more pin-point behavioural communiction are the bread and butter here however they have recently offered access to limited, higher volume sends to support something like a newsletter. You won't be able to blast your database with Inflection.io but hey should you really be doing that anyway? Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Inflection.io helped us power highly contextual, reactive product-led communication with our users. Purpose-built for PLG communication, we could stop paying for middleman tech solutions that integrated our Segment data with Marketo. Big tech-stack savings for better PLG functionality. No brainer. Review collected by and hosted on G2.com.

RC
GTM Advisor / Investor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inflection.io?

Driving communications to high valued users has been a game changer for Tapcart. The ability to drive highly contextual emails to power users in our product has fundamentally changed the way we execute referral request outreach. The set up was simple and the results have been tremendous! Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

We made the investment in Inflection with the medium-term goal in time to consolidate our existing marketing automation stack into this platform. This will likely take a tad longer than I expected. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Targeting high-usage customers with new products; driving increased usage by celebrating certain purchase milestones via the app Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inflection.io?

Partnering with Inflection has been terrific! Access to product activity data has enabled Stack Moxie to deliver highly relevant communications to our users. We send weekly usage recap emails to our customers, which continually reinforces the value users are getting from our service. Additionally, we have transitioned our new user onboarding communications from Marketo to Inflection, which has enabled us to drive emails based on product activity. Inflection has been a total game changer! Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

I would like to be able review data in a more systematic way. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Product Led Groth Initiatives Review collected by and hosted on G2.com.

AN
VP, Demand Generation
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inflection.io?

Inflection integrates seamlessly with Segment to allow me to take action on the events my product users are completing. Inflection allows me to intelligently communicate with end users to craft onboarding and adoption sequences that drive increased growth. The email building wizard is easy to use and tokens are powerful drivers of additional data.

We automated a process a human on my team was doing for 8 hours a week into a recurring email. No more manually building reports, now users get it automatically in a weekly digest. Thanks Inflection! Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

As Inflection's first customer, Stack Moxie were alpha build partners for figuring out how a lot of super nerdy things worked. We didn't always find the best way to do it the first time, but don't worry, we figured out better ways and you'll never get to experience the things I've disliked about Inflection. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

We talk a lot about Product Ah Has. What are the meaningful moments a user has where they understand how Stack Moxie will meaningfully impact their business. Inflection now has the capabilities to be a core driver of those Ah Ha journeys. In conjunction with our in-app experiences, Inflection handles the external communications with our users to drive them back into the product and with higher adoption. Stack Moxie > Inflection > Candu > Segment all working together to maintain a single unified product experience for our clients. A super win. Review collected by and hosted on G2.com.

ML
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inflection.io?

Inflection.io took most of what was in our manual processes and data manipulation and added it to timely, relevant emails to our users. This information is critical for our users understanding the value of the product, converting to paying users. It simply wasn't possible with the other tools on the market. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

We were super early, so we've kicked down some walls together. That said, it is one of the better things - as we've had challenges in usability or function, Inflection has been an awesome partner. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

PLG communications. When a free user uses our product, how do we show them how many fails they had, how much time it saved their marketing operations team, and how much value in lost leads or broken campaigns. Iflection aggregates it and represents it. Review collected by and hosted on G2.com.

MP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Inflection.io?

Inflection effortlessly takes in our product events and allows us to trigger relevant and timely communications based on what the user tries to do and how they use our products.

We can reach customers faster and re-engage our new customers through a valuable channel - email. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

Reporting and analyzing the results of our experiments/initiatives is very important to me. Some manual work is required to pull data from Inflection right now, but I know good things are on the roadmap! Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Reaching customers directly tied to their in-product actions and expected value. Review collected by and hosted on G2.com.

MM
Customer Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inflection.io?

The user interface is clean and intuitive, making navigating through the data and the email builder super easy. The tool offers a variety of ways to customize your approach to creating onboarding email content tailored to fit your customers and prospects. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

The tool has terrific potential! As always, there are minor tweaks that can make their features even more flexible and robust. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Inflection.io has helped us immensely with our onboarding and product-led growth. The way they have been able to automate things our team has been doing over and over has given us a lot of our time back. Review collected by and hosted on G2.com.

SC
Vice President Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inflection.io?

Inflection has helped us have better engagement with our customers, streamlining operational headaches related to understanding all their product activity and turning it into actionable engagements with them. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

I truly have no problems. It has been a great partnership! Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Inflection has helped us have better engagement with our customers, streamlining operational headaches related to understanding all their product activity and turning it into actionable engagements with them. Review collected by and hosted on G2.com.

B
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Inflection.io?

Super flexible filters and personalization. Intuitive enough for anyone to use but powerful enough to take advantage of all your data. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

Working through some specific needs for account to user relationships. The team is super open to feedback. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Inflection runs all our onboarding and trial communications. So easy for me to experiment and optimize for conversion. Way more flexible than using our support tool for communications.

I am now playing with some milestone type campaigns to drive adoption and plan to move our customer newsletter over. Review collected by and hosted on G2.com.

RF
Medical Sales Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Inflection.io?

It's easy to use and very useful platform for every marketer and sellers. Review collected by and hosted on G2.com.

What do you dislike about Inflection.io?

I dislike the packaging after free trail but overall it's fair. Review collected by and hosted on G2.com.

What problems is Inflection.io solving and how is that benefiting you?

Marketing fuels PLG engine with MQLs to attract initial users into viral loops. Review collected by and hosted on G2.com.