The Inbox Monster team is constantly making improvments to the platform. I love the new UI and ease of use compared to similar tools, but I especially appreciate that they keep things up to date as the industry landscape changes. I also love being able to share campaign reports directly with clients via a link. Additionally, I appreciate that they can sync with my MTA platform, bringing in any new sending IPs that our customers are using. The team at Inbox Monster is always willing to help as well. I appreciate their partnership and willingness to hear my team's feedback on enhancements! Review collected by and hosted on G2.com.
I wish I could get more of our customers to use Inbox Monster regularly! While I feel like the tool is easy to use, there is always some sort of barrier to entry for folks who aren't as familiar with this type of tooling. Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for Inbox Monster
Overall Review Sentiment for Inbox Monster
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I'm a big Inbox Monster fan. I've been working with Brad for the last 3 years. Notice how I mentioned an actual human's name there? That's because, unlike some other inbox monitoring solutions, Inbox Monster offers a comprehensive platform AND support.
And by "support," I mean proactive and reactive recommendations for any delivery issue that should arise. Add to that monthly check-ins where we discuss current and future state of our email & SMS program means that Inbox Monster is actually invested in ensuring that our direct response campaigns succeed.
Don't get me wrong. The platform is great; easy to navigate, filled with the information I need to ensure I'm reaching my subscribers. The Dev Team is always working on new features, including a recent SMS tracking / rendering and a competitive benchmarking feature.
I highly value and recommend Inbox Monster as a partner in any direct response marketing program. Review collected by and hosted on G2.com.
No complaints. I highly recommend Inbox Monster. Review collected by and hosted on G2.com.
We've been using Inbox Monster for over 2 years now, and we've been very happy! It provides the necessary insights and signals for deliverability performance, and also is extremely useful during migrations. Our end goal is to maintain High IP and Domain reputation, and achieve 100% Inbox-placement across all relevant mailboxes. Inbox Monster helps us to test/monitor/analyze and benchmark our email activities against our deliverability performance.
There are some good features to support our reputation monitoring, like Google Postmaster Tools and SNDS integration, blocklist monitoring, DMARC monitoring, spam-trap analysis, and creative design tools. We can setup alert notifications to our Slack and email to let us know when thresholds exceed the rule-sets, which is super helpful to stay on top of things if we don't have time to check the dashboard.
Deliverability can be complicated, but Inbox Monster provides a lot of signals to help us improve our email program. Brad's team of deliverability consultants are also awesome to work with and have helped us tremendously! The platform is easy to use, and has become an integral part of our business. We appreaicte their partnership! Review collected by and hosted on G2.com.
There's not much I don't like about Inbox Monster. When we have any issues, concerns or suggestions to help improve something, we simply share with their team. Review collected by and hosted on G2.com.
I think what our team enjoys most about Inbox Monster is the great partnership and consistent communication. Thom, our deliverability consultant provides helpful insights every month about the health of our email inbox placement, and gives us useful recommendations based on our sending habits. The email channel is one of our most relied-on forms of communication with our customers, so having his gudiance truly gives our team peace of mind. Knowing that we have experts behind the scenes to jump in if we ever encounter problems has been a game changer. We look forward to our continued partership! Review collected by and hosted on G2.com.
Our team has been delighted with Inbox Monster and the services they provide. Currently, we have nothing negative to report. Review collected by and hosted on G2.com.
The platform is super easy to navigate, filled with all the information we need to ensure our emails are reaching our subscribers.
We have been working with Anna for a few years now, she is incredible, knowledgeable and always willing to help and give advice. We have detailed fortnightly check in where we can discuss any issues, we also have monitoring emails when something doesn’t land as well as it should have and Anna is always there to investigate and help us any way she can. We are big Inbox Monster fans. Review collected by and hosted on G2.com.
No complaints, we would highly recommend Inbox Monster. Review collected by and hosted on G2.com.
I’ve previously worked with Return Path/Validity for inbox monitoring, and I can confidently say that Inbox Monster’s capabilities are on par, if not better, than their competitors. Where Inbox Monster truly excels is in the close, collaborative relationship customers have with their Client Success team. They offer the personal touch and care you’d expect from a small business, but with enterprise-level support. Additionally, the ease of implementation with little to no IT support needed allowed us to get up and running within a matter of days. Review collected by and hosted on G2.com.
I honestly can’t think of anything I dislike about the platform, and unlike their competitors, they’re constantly making updates and improvements to enhance the user experience. Review collected by and hosted on G2.com.
Inbox Monster was really easy to understand how to use right out of the box and integrated easily with our program with little lag time in implementation. Their customer support was very helpful in training us on the tool and troubleshooting our deliverability challenges. Review collected by and hosted on G2.com.
Some of the features like SMS monitoring were still in beta and not fully operational for us but once those are finalized there's not much else I would point to that I disliked. Review collected by and hosted on G2.com.
The onboarding process to set up our account was very easy. Set up was done within a day and we were able to start tracking immediately.
The interface is inuitive and easy to use after first onboarding walkthrough. Additionally our monthly check-ins are productive and share proactive details to keep our account in good standing which is a must as we send regulatoryily mandated messages. Inbox monster provides that peace of mind, being on top of things. Review collected by and hosted on G2.com.
We've been on Inbox monster for about 3 months now and I don't currently have any complaints. Review collected by and hosted on G2.com.
inboxmonster is a great detailed tool on all email evaluation metrics, from deliverability, to reputation, spam houses, Ips and much more. Furthermore, I am very grateful for the incredible partnership that Erik built with Trela, we were able to improve and learn more and more from the insights. Review collected by and hosted on G2.com.
I connot think of anything I dislike at the moment. Review collected by and hosted on G2.com.
Inbox Monster has a wide array of tools and a clean user interface. Anna is our success rep and she is beyond fantastic and knowledgeable. We get weekly reporting and if in between our reports Anna sees a problem, she alerts us right away and we mitigate the issue. Having insight into if your email messages are actually making it into the inbox is a must have / must know for email marketing. And Inbox Monster is an incredible tool for doing just that at a reasonable price. Review collected by and hosted on G2.com.
The setup of any tool like this is going to be some work. Inbox Monster made it easy as possible but it's still a bit of work. The tool itself is great though and I can't think of anything I would complain about at this point. Review collected by and hosted on G2.com.
Easy to use, comprehensive deliverability tools that give tons of insight on how emails are landing. Their account reps are fantastic resources for improving inbox placement as well. Review collected by and hosted on G2.com.
There are a lot of add ons that have been introduced more recently that are a bit out of scope of deliverability and would add to the already high cost of the platform. Review collected by and hosted on G2.com.
