Airline reservations software is a customer-facing reservation system that airline customers use to book flights. Airlines leverage these applications to handle all of their booking-related tasks and streamline the reservations process.
Airline reservations systems take into account multiple factors when managing the flight-booking process, including available inventory (seats available), airline schedules, and tax rates. All of these are factored in when calculating flight prices at the time of purchase. Airline employees use airlines reservations software to manage the entire reservations process, which can be complicated, and airline customers use the application to book tickets.
Airline reservations software typically comes as part of a larger suite of aviation software. At the very least, these systems interface with global distribution systems (GDS) and individual airline distribution systems.
To qualify for inclusion in the Airline Reservations category, a product must:
Act as a customer-facing booking engine for airline reservations
Interface with major global distribution systems (GDS)
Factor in multiple data sources and calculate ticket prices and availability