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Ideagen Huddle Reviews & Product Details

Ideagen Huddle Overview

What is Ideagen Huddle?

Ideagen Huddle is a cloud-based platform that provides a safe and unique workspace environment for your team, partners and external stakeholders. Companies in highly regulated industries can review work, securely share sensitive information and collaborate efficiently which allows you to maintain complete control of the document - meeting your project goals on time and to budget, every time. With Ideagen Huddle, you get an easier way to collaborate and co-edit documents, control file versions, collaborate with clients, and organize team tasks. Built-in approval workflow means you'll never miss a deadline again, and our free mobile app keeps you connected even when you're on the road. Benefits include: • Government grade security – confidently protect your sensitive data and reduce the risk of loss or theft • Custom branded Client portals – Make all your documents and associated communications accessible in one central location • Regulated collaboration – Keep control of versions, co-edit, make comments and revisions, all in real-time. • Controlled external collaboration – Make external collaboration frictionless for all stakeholders Because Ideagen Huddle is cloud-based, it sits above your existing IT infrastructure so you can be sure everyone authorized can have access. Being cloud-based also keeps everyone synchronised to the latest files, so there’s never any risk of out-of-date documents being shared.

Ideagen Huddle Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Norwegian, Russian, Spanish
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Product Description

Easier and more secure than simple email or simple file sharing solutions, Ideagen Huddle offers a flexible and secure solution for tracking, collaborating on and managing your complete document process within highly regulated industries.

How do you position yourself against your competitors?

Huddle allows teams to work together internally - and externally with clients - to collaborate on documents. It's a secure alternative to using email or file sharing services, and is easier to use and manage than Microsoft SharePoint. You can create a Huddle Workspace in seconds, and then invite colleagues and partners to join. It's simple to manage your content, co-edit documents, manage approvals, control versions, set tasks and post comments to keep everyone informed. Huddle syncs all of this activity across all of your devices - so no matter where you, your team, or your clients are, you're always connected to the latest updates.

Huddle works with your existing productivity tools. Edit your documents in Microsoft Office (including O365), and Google G-Suite, then sync to Huddle to manage collaboration across your business and with clients.


Seller Details
Seller
Ideagen
Year Founded
2000
HQ Location
Ruddington, Nottingham
Twitter
@Ideagen_
2,216 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Ownership
LSE: IDEA
Description

Ideagen helps the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, EHS, collaboration, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing.


Samantha H.
SH
Overview Provided by:
Insight Manager at Ideagen Plc

Recent Ideagen Huddle Reviews

Tom A.
TA
Tom A.Mid-Market (51-1000 emp.)
4.5 out of 5
"I love the support"
I like the incredibly simple approvals system. The rapid document viewer is excellent. There was recently low uptake of usage of the mobile app and...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great service very useful"
used huddle for many years, very easy to navigate and understand the system, never had any issues, makes sharing documents and files so easy
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Great tool although could do with a bit more flexibility"
The fact it is an easy way to communicate with customers
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Ideagen Huddle Media

Ideagen Huddle Demo - Keep track of document approvals
Document approvals
Ideagen Huddle Demo - Ideagen Huddle
Document collaboration
Ideagen Huddle Demo - Mobile (Tablet)
Mobile apps keep you productive wherever you are
Ideagen Huddle Demo - Mobile (Smartphone)
Android & iOS apps to keep you connected while on the move
Ideagen Huddle Demo - Huddle
Huddle
Ideagen Huddle Demo - Huddle
Huddle
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132 Ideagen Huddle Reviews

4.2 out of 5
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132 Ideagen Huddle Reviews
4.2 out of 5
132 Ideagen Huddle Reviews
4.2 out of 5

Ideagen Huddle Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen HuddleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Tom A.
TA
Senior Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

I like the incredibly simple approvals system. The rapid document viewer is excellent. There was recently low uptake of usage of the mobile app and ideagen decided to shut down the app. Following feedback from the customers they decided to keep it running. This is the gold standard for customer support. Highly reccomended Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

No windows interface like sharepoint, but small price to pay. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

Huddle is my organisations main EDMS at this time, and it allows us to work from literally anywhere providing the ultimate convenience. As mentioned, the mobile app is extremely helpful for accessing reference materials on my phone. Review collected by and hosted on G2.com.

MJ
Finance and Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

Back-up and sharing of my files or documents. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

Inability to work together as a team in one document at once. Requires one to work on it and then allow others to work on it later. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

I like the fact that its cloud based and allows auto back-up or saving of documents. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Hi Mgeva,

Thanks for sharing your thoughts on Ideagen Huddle.

We are glad that you enjoy the benefits of the cloud-based solution, such as backup and file-sharing.

We can assure you that it’s possible for multiple editors to work together on one document in real time. Co-authoring can be done using Microsoft online. Please see a step-by-step guide here: https://huddle.zendesk.com/hc/en-us/articles/115006701207-Editing-content-with-the-Huddle-Office-Online-integration

Should you wish for any further support/ training to solve this, please contact your Account Manager.

Kind regards,

The Ideagen Team

Shaun W.
SW
Commincations Consultant
Government Administration
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

Huddle make it relatively easy to collaborate with partners across various organisations. Sharing files is straightforward and secure, and for video production, the preview mode makes it so much easier for collaborators to view videos. Rather than uploading large files to a transfer service, which then need to be downloaded (usually within a time limit), Huddle lets you share a viewable link.

I use Huddle daily to collaborate on texts, videos and podcasts with agencies, partner organisations and clients. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

MS Word integration seems unstable at times and moving documents can be cumbersome Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

Huddle simplifies the process of working across multiple organisations, enabling each partner to carry out their activities within a secure framework. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Hi Shaun,

Thank you for your positive review! We are glad to hear that you find file-sharing and preview mode helpful, and you use our solution daily to collaborate with various organizations.

Thank you for your feedback on the stability of the MS Word integration and smoother document movement. Your feedback has been passed on to the development team, and they are constantly looking at ways to improve the solution.

Your feedback is crucial to us, and we remain committed to making collaboration easier and more effective for you and your partners. If you need further assistance, please contact your Account Manager or Customer Support team.

Verified User in Consulting
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

The fact it is an easy way to communicate with customers Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

The personalisation options are hard to navigate and connections to other apps are hard too (no integration of Tableau files for instance) Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

Facilitating communication between different clients and us Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Thank you for your review!

We’re pleased that you find Ideagen Huddle effective for customer communication.

We are always working on more integration and personalisation options. It’s wonderful to know that our solution facilitates your communication with clients. Your feedback is much appreciated!

Verified User in Consulting
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ideagen Huddle?

Collaboration of documents that helps you build better client connections, more efficient teams and eliminate file storage on other cloud based systems.

Ability to create unique individual workspaces, assign tasks and transform the way you work. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

Nothing to dislike. Huddle works extremely well for us Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

Securely share sensitive information, collaborate efficiently and maintain complete control of documents - ensuring you meet project goals on time and to budget, every time. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Thank you for sharing such a positive review of Ideagen Huddle.

We're happy that you enjoy the collaborative features that improve client connections and team efficiency, removing the need for multiple cloud storage options. It's fantastic to hear that the unique workspaces and task assignments make your work easier.

We're pleased to learn you have no complaints, and we're committed to keeping the product performing well.

By allowing secure sharing of sensitive information and giving you full control over documents, Ideagen helps you meet project goals on time and within budget. Your satisfaction is our top priority, and we're here to support your ongoing success.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

Collaboration and audit functions (revision control etc) Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

Has quite a few bugs (approval function and the document preview). Also very expensive. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

With many offices around the word, huddle is a very useful tool for collaborative work.

The comments, approval and version history functions are also useful for audit purposes. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Thank you for sharing your experience with Ideagen Huddle!

We’re glad to hear that Huddle meets your needs for audit purposes and that you find the revision control particularly useful.

If you experience any issues, please contact your Account Manager or our Customer Support team. They are always happy to assist.

We hope that Huddle will continue to be a useful tool for collaborative work across your many offices worldwide.

LG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Huddle?

I like the layout of the software - its very easy to navigate. I also like the fact you can drag and drop files into a specific folder and it will automatically update the file to the most recent revision, whilst letting you also see previous revisions. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

Sometimes I have to refresh the page when moving files around or it will take the last moved file and move it into the folde that I am currently working on. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

Lets everyone have access to the most up to date file, with the option to edit and then share with selected colleagues. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Huddle?

used huddle for many years, very easy to navigate and understand the system, never had any issues, makes sharing documents and files so easy Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

uploads/dowloads can take a while depending on filesize Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

secure file sharing Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Huddle

Thank you for your insights on Ideagen Huddle!

We’re glad it has been a dependable tool for your document and file sharing needs. Happy to know our secure file sharing is helping you as well.

We appreciate your patience with the upload/download speeds and are looking into improvements. Thank you for bringing this to our attention.

SM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Huddle?

Search function and tracking / recording of document changes. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

Interface with Outlook Email would be useful i.e. where copies of emails are required to be kept separately from Outlook. It would be good if Huddle could recognised time and date of emails and for this to be shown in the document name in Huddle (as a prefix) which Huddle can then also sort and search on. Although for construction industry related administration (document control) Huddle does not have the same functionality as platforms such as i.e. Aconex, 4Projects, Conject, etc. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

A very secure storage facility for documents that need to be shared with and also used by multiple colleagues in multiple countries. Review collected by and hosted on G2.com.

AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Huddle?

We use Huddle as our Electronic Legal Data Rooms. In the past, the other solutions we used (which had included SharePoint Online) were difficult to administer, took a lot of time from both our legal admins and IT staff, and were difficult to troubleshoot when external clients had issues accessing the sites or data.

We switched to Huddle after a short trial. That was almost ten years ago, and we still use it for all cases.

The permissions model is not complex - it's super easy to understand, implement, and train to the legal staff to support their Data Rooms without constant IT involvement.

The legal staff loves this tool over the old ones we used because the external clients they have to support finds it intuitive and easy, lowering their required time to assist with issues. They also feel confident that people are only seeing the data they should see since the permission model makes it easy to understand and structure. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Huddle?

There really isn't anything I can say that I dislike about Ideagen Huddle. That being said, we have a single use case (although there are many Electronic Legal Data Rooms, that is the only use case).

NOTE - There are many features available which we do not use, as they do not pertain to our use case. Review collected by and hosted on G2.com.

What problems is Ideagen Huddle solving and how is that benefiting you?

We use Ideagen Huddle as our standard for Electronic Legal Data Rooms. We distribute the relevant legal documents to people who need them without us having to send paper copies. This includes intervenors, external staff, and other groups requiring access in order have all information needed for a legal case.

Originally, we used to copy reams of information and ship them out to all parties who needed it. This cost tens of thousands of dollars, was very time consuming, and made it difficult for the people getting the documents to search for what they needed.

Huddle solves the problem by making it easy to share the documents, have different levels of access depending on the NDA they signed (the "Team" they're in within Huddle), and easily update additional documents as needed to their secure locations. Review collected by and hosted on G2.com.