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75 Ideagen EHS Reviews

4.0 out of 5
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75 Ideagen EHS Reviews
4.0 out of 5
75 Ideagen EHS Reviews
4.0 out of 5

Ideagen EHS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen EHSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JR
Quality Assurance Specialists
Electrical/Electronic Manufacturing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen EHS?

Ideagen EHS is incredible at what it does in terms of managing EHS data as it covers so many aspects that are critical for us in this arena. The platform also has a user friendly design of the platform that improves upon tracking incidents and doing audits. I like that safety is always front and center as we integrate our project management systems seamlessly. This relationship helps to make our reporting faster, and ultimately makes our decision making more informed. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Ideagen EHS has one of its major drawbacks, the setup time can be quite excessive which requires a lot of customizing for our own requirements. This has added some frustration because this complexity has been one thing that can alienate team members that less familiar with technology. In addition, while the software offers plenty of features, some of them seem just shallow and some slow down time from time to time in order to make our work flow disrupted during the safety incidents. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Hi Julia,

Thank you for your detailed feedback on Ideagen EHS. We’re happy to hear that our solution’s comprehensive approach and user-friendly design have been beneficial for your team.

We understand that setup time and customization can be challenging, especially for less tech-savvy users, and we're constantly working to improve this aspect. Your insights on the features and workflow impact during safety incidents are invaluable, and we’ll consider them for future updates.

We're glad to know that Ideagen EHS has streamlined your compliance processes and enhanced team communication. Your feedback helps us continue to improve and ensure Ideagen meets your needs effectively.

AP
Senior Safety Coordinator
Medical Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen EHS?

I like Ideagen EHS because it's probably one of the best aspects for centralising environmental, health and safety management. An easy to use compliance dashboard lays out compliance metrics and incident data right in front of you. I especially like how it works so well with our incident reporting platform so that our team is more effective at responding to safety issues. They make reporting tools so good we can generate very full and great insight quickly, which has been a great thing for us making our decisions. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Ideagen EHS feels complicated to users who aren’t accustomed to using its extensive functionality. The array of features is good, and while the set of features is good, it takes a lot of training to master that, and that has pushed our implementation timeline longer. But we had to spend extra time and money making sure everyone was trained the right way. Secondly, I’ve found that customer support can be a little slow sometimes responding when urgent issue comes up. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Hi Alessandro,

Thank you for sharing your experience with Ideagen. We're thrilled that our solution has boosted your team's efficiency and decision-making. We're also glad our incident reporting integration has improved your safety response.

We know mastering the solution takes time, and we're here to support your team. Thank you for your feedback on our support speed. We are working to improve it for urgent needs.

It's great to hear that Ideagen EHS has helped consolidate your compliance and safety reporting, fostering a proactive safety culture. We hope your experience with Ideagen continues to be positive. Thanks for your insights!

AF
Senior Operations Manager
Food Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen EHS?

I do like that Ideagen EHS is as holistic as it is for safety and compliance. We use it for recording incidences, doing assessments, and meeting our regulatory requirements in one application. The elements of the dashboards are straightforward and allow clients to identify safety concerns instantly. We also use it to capture the training records of our employees as part of our Human Resource Information System, which eliminates lots of paperwork. Without a doubt, it has helped make our overall safety management a lot better. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

One disadvantage of Ideagen EHS is that it is relatively confusing in the beginning because of the large number of features. The interface itself took more time for becoming familiar to our team and this is why the initial phase of implementation was slightly delayed. Unfortunately, some of the analytics require adjustments to be made and this can be time consuming. It has somewhat limited our ability to obtain immediate value during the used software uptake period. Review collected by and hosted on G2.com.

RM
Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ideagen EHS?

The software is designed with a modular structure, making it easier for various user types to access the appropriate sections. The permission settings enable administrators to quickly and easily enable or disable features. After some initial training, the system becomes user-friendly and easy to navigate, even for basic users such as line-level leadership and managers. Additionally, the platform's customizable dashboards enhance communication and transparency. Over the past few years, it has significantly reduced duplicate and redundant reporting. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Like any system, there are some limitations. Some users would prefer to see more detailed information broken down by specific sites, but implementing this would require significant effort without enough business justification. Additionally, infrequent users may find the system confusing and cumbersome, often forgetting where to locate or process data entry and reporting. While the interactive help feature mitigates this issue to some extent, it is sometimes overlooked. Review collected by and hosted on G2.com.

TR
Dept Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen EHS?

Once you get to now the system and what it can do for you, it is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Very overwhelming at first, but once you start interacting with system seems to work great. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Hi Tamara,

Thank you for taking the time to share your experience with Ideagen EHS here on G2. It’s great to hear that you find the solution helpful once you’ve familiarized yourself with its capabilities. Your feedback about the initial learning curve is invaluable, and we’re always looking for ways to make the onboarding process smoother for our users.

If you have any additional suggestions or need assistance, our support team or your account manager would be happy to help. We appreciate your honest input and look forward to continuing to support your needs.

Kind regards,

The Ideagen Team

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen EHS?

The system does a great job allowing you to talor it to your needs. Has many tracking features, and allow mobile use to access. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Its not user friendly for a new person to learn the process of entry of information, It can almost be overwhelming until you learn the processes. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for sharing your experience with Ideagen EHS on G2. We’re pleased to hear the solution aligns with your needs, particularly features like tracking and mobile access. Your feedback on customizing the platform to better suit your requirements is invaluable, and we remain committed to refining our solutions to meet your expectations.

We also appreciate your note regarding the learning curve for new users. Usability and onboarding are key priorities for us, and your insight will help guide future improvements. It's encouraging to know that our representative's weekly calls and guidance have been a meaningful support throughout your journey with us.

If there's anything else we can help with, please reach out to our support team or your account manager. We're here to assist.

Kind regards,

The Ideagen Team

Kelly T.
KT
Head of EHS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ideagen EHS?

What I liked most about Ideagen was how easy it was to use. Some platforms are overly complicated but their platform is completely user-friendly. I have also found that anytime I needed assistance their cusomer support was excellent and super friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

My main gripe with Ideagen is that it did not have all of the features that other EHS management plargorms had. The platform also has more of an outdated look. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen EHS?

Mobile friendly and the APPS Module is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

Insight is not that intuitive for front end users Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for your feedback on Ideagen EHS. We're happy to hear you find the platform mobile-friendly and appreciate the ease of the APPS Module.

We also value your comments about Insight not being intuitive for front-end users. Clear communication during a global rollout is crucial, and your feedback highlights an area for improvement. Addressing these challenges is a priority as we refine our solutions to better support you.

At Ideagen, we’re committed to enhancing our platform to meet your needs. If you have any questions or need assistance, please contact our support team or your account manager. We’re here to ensure your experience is smooth and productive.

Kind regards,

The Ideagen Team

TM
Supervisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen EHS?

Customer support- our Rep is always available to answer emails or questions when needed. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

I am still a new user and haven't found any downsides yet. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen EHS

Thank you for your positive feedback about our customer support.

We are committed to being readily available to assist with any questions or concerns you may have.

Best wishes,

The Ideagen Team

Verified User in Biotechnology
AB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen EHS?

The scope of product offerings and features. We have been able to consolidate and reduce the sprawl and complexity of our EHS portfolio. The implementation team and ongoing customer support that we have received has been fantastic. Furthermore, the reduction in complexity for our administrators and staff has been refreshing as the platform is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Ideagen EHS?

At this point the platform appears to be meeting our needs and being heavily utilized. We still have a bit to learn about the platform and from our staff to understand what is working and what needs to improve. But the support from the Ideagen team and flexibility of the platform has been great. I understand the limitations but there have been instances where we would like changes on paricular forms that are not possible. In most instances we have been able to figure out a workaround to meet our needs. So at this point I would say cusomization may be lacking. Review collected by and hosted on G2.com.