ICIMS Reviews (989)

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Reviews

ICIMS Reviews (989)

View 2 Video Reviews
4.2
989 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick turnaround in obtaining references, which significantly streamlines the hiring process. The automated system allows for efficient data collection and provides valuable insights into candidates, making it easier to make informed hiring decisions. However, some users note that the requirement for multiple references can be a limitation.

Pros & Cons

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Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Great talent platform, very versatile and easy to use"
4/5
What do you like best about ICIMS?

iCIMS is very versatile, you can customize it and make it fit to your needs. It is also very user-friendly Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

There are some options that need to be handled through support, would like to have the ability to be more independent.

Better KBAs would be highly appreciated Review collected by and hosted on G2.com.

Response from Jenine Laviola of ICIMS

We're glad to hear that you find iCIMS versatile and easy to use. We understand the importance of independence, and we're continuously working to improve our self-service options. Your feedback on KBAs is valuable, and we'll take it into consideration for future enhancements.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to Navigate for Users and Candidates Alike"
3.5/5
What do you like best about ICIMS?

iCims Talent Cloud is user intuitive and easy to navigate. I love how easily it integrates with our current workflow. The AI-powered applicant tracking is a great way to automate the hiring process and allows for a more seamless recruiting experience for our candidates and internal team alike. I really enjoy the fact that it gives us more options to engage with candidates via texts and chatbots, especially in a world where phone calls are forwarded and emails are sent to spam. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Some downfalls of iCims Talent Cloud are that emails to candidates are sometimes sent directly to their spam folders. As a recruiter who likes to schedule phone interviews, a lot of my initial emails to candidates are lost, which means I have to resort to texting. = Review collected by and hosted on G2.com.

KF
kasey f.
HR Manager
Enterprise (> 1000 emp.)
"Great for certain applications"
2.5/5
What do you like best about ICIMS?

iCIMS talent cloud is a robust system that can do virtually anything. However in modern hiring it is too cumbersome to try and conduct HVH. In a corporate structure with limited but detailed hires it works well. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

As mentioned in the previous section, trying to run a streamlined efficient process is virtually impossible. Even stripping the system down to single steps and limiting most functionality it is still more cumbersome than many other newer more agile systems. Also although API is there for most platforms our integration into UKG was a nightmare. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Recruitment Made Easy"
5/5
What do you like best about ICIMS?

the system makes recruitment organization easy. You can really assess all candidates and the stages that they exist in to provide leadership a better story. Reporting adds value to our team Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Posting a poisiton should be simplified so that we do not need ot fill in so many steps. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Good product, horrible implementation!"
2.5/5
What do you like best about ICIMS?

I love the ease of use for candidates. Reporting is robust. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

The product is good, but we had a great deal of difficulty with implementation. Instead of the process being seamless, we went through no more than 4 implementation specialists over nearly a year's time. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
EB
Verified User in Business Supplies and Equipment
Enterprise (> 1000 emp.)
"Leading Candidate tracking and candidate experience partner"
5/5
What do you like best about ICIMS?

iCIMS is easy to work with. They are responsive to requests, will work with you to create custom solutions. The system itself is flexible and has the ability to accomodate multiple processes at once. Given we operate differently in Canada than the US, this is critical in our quest to have a single source of truth for recruiting. We did not have to do extensive training for hiring managers and just have recorded 20 minute webinars for those that are new to the system. It is intuitive and the rollout was seamless.

We also subscribe to the onboarding and enhanced career site features. These significantly enhanced our candidate experience and drove increase engagement for our recruiting efforts. iCIMS has strong partnerships with vendors, which also us to integrate easily from sourcing tools to background check. We will be implementing our MS365 integration later this year!

Our implementation and customer service teams helped achieve a remarkable feat. We had only 12 weeks to set up and launch the ATS, Onboarding, Enhanced career site, and Offer Management with integrations back to HCM. Not only did we make the timeline, but the launch was wildly successful and the system was fully tested for the launch.

For the recruiters that are in the system everyday, it is an invaluable tool. They are able to communicate with candidates, launch background checks and assessments, and develop offers all in the same platform. It has streamlined their work considerably and they no longer have to toggle between systems.

The innovation roadmap is exciting with several new AI features coming to the system. We are thrilled to be partnering with a vendor that is focused on the future. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

We have one feature that seems to not getting traction with our team. The text engagement feature does not seem to integrate into our recruiters workflow as well as we had hoped. The product works as intended, but with recruiters that are always on the go, they prefer to use their mobile phones for ongoing communication with candidates versus using the text engagement feature in icims. Review collected by and hosted on G2.com.

RG
Rebecca G.
Manager, Physician and APP Recruitment
Enterprise (> 1000 emp.)
"iCIMS Review"
3.5/5
What do you like best about ICIMS?

end-to-end talent acquisition, al-powered recruiting, seamless integrations, candidate engagement toold, data-driven insights and scalability. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Complex user interface, customization limitations, slow performance, customer support concerns and high cost. Review collected by and hosted on G2.com.

Response from Jenine Laviola of ICIMS

Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you are benefiting from the data-driven insights provided by iCIMS. It's great to know that it's helping you showcase trends in the marketplace and track applicant sources. We apologize for any inconvenience you've experienced with the user interface, customization limitations, slow performance, and customer support. We appreciate your feedback and will use it to improve our services. If you need anything at all please don't hesitate to reach out. Jenine.laviola@icims.com

Juan Carlos  B.
JB
Juan Carlos B.
Sales Recruiter
Small-Business (50 or fewer emp.)
"iCims has a lot of potential to become great"
3/5
What do you like best about ICIMS?

I believe that is the best feature of iCims. It really speeds up the recruiting process. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I honestly dont have any complains about the Talent cloud. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"iCIMS is the perfect balance of features and value"
5/5
What do you like best about ICIMS?

Implementation was easy and very well-supported

Fully customizable

Easy self-serve administration along with responsive support

Smooth, intuitive UI

Endless features available, but only pay for what you need

Features & enhancements routinely added without additional cost

Extremely competitive pricing

Platform is very fast and very stable

Powerful reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Building more complex reports has a steep learning curve

"New" iCIMS UI is less visually appealing than their legacy UI Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"It could be better"
1/5
What do you like best about ICIMS?

I like the ability to write and route offers Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

It seems too clunky, too many clicks needed to get anything done Review collected by and hosted on G2.com.