iCapture Reviews & Product Details - Page 5

Very easy to use (cannot say this enough)….

• Salesforce Integration: Great experience! Follow-up has been so much faster after events!

• Customer Service/Support: Top-notch experience – the iCapture team has been able to address all of my questions/concern

• Global Engagement: We recently added to our account. We now can use forms in multiple languages – this feature has been great and will be very useful as we ramp up our APAC and EMEA events Review collected by and hosted on G2.com.

Nothing to dislike. Very happy with iCapture at this point. Review collected by and hosted on G2.com.

Ease of use and great customer support and ability to easily add new users Review collected by and hosted on G2.com.

I really don't have any complaints at this time Review collected by and hosted on G2.com.

iCapture meet my requirement for helping my business partners have a sophisticated system to capture leads at a trade show and allow for assignment. It replaced a manual process. Review collected by and hosted on G2.com.

I love using and having the product as part of our Sales and Marketing process. I would only request that the customer admin create lead forms/business units. My success manager does a great job helping me, but I like to be self-enabled in all aspects. But other than that, the product, service and support at iCapture are excellent. Review collected by and hosted on G2.com.

Love how easy it is to use across multiple devices and various levels of tech-savvy employees. Easily allows for ROI calculation on every event. Review collected by and hosted on G2.com.

It does not natively integrate with our CRM Review collected by and hosted on G2.com.

The most helpful to me is the customer support. They are available 24/7 and have always been able to help with any issues we may have before, during, or after a tradeshow. Review collected by and hosted on G2.com.

I honestly cannot think of anything that I dislike about iCapture. Review collected by and hosted on G2.com.

I can't say enough good things about iCapture! They have made capturing leads a breeze! Everything from their customization to their 10 star customer service, they are top of the top. Review collected by and hosted on G2.com.

I genuinely have not had a negative experience. They have an amazing support team from implementation to on-site fixes. Review collected by and hosted on G2.com.

What do I like best? So many things:

1. Working with the iCapture team was such a breeze. They were all very pleasant and knowledgeable. Rachel is a rockstar!

2. We were able to implement iCapture for my team from first conversation to first tradeshow in two months.

3. The app is extremely easy to use. We trained our sales staff on-site at the first tradeshow we implemented iCapture.

4. iCapture eliminates manual lead entry after tradeshows.

5. My sales team loves that they don't have to search for a lead scanner at the shows; they simply use their cell phones.

6. My marketing team moves the direct integration with CRM. Review collected by and hosted on G2.com.

The only downside we've seen from iCapture so far is the inability to "batch scan". Sometimes we have a group of folks at a tradeshow and we'd like to scan all of their badges, but there's no easy way to do that without filling out the lead form for each one first before moving on to the next. Review collected by and hosted on G2.com.

I like that my team is able to capture the leads at events so easily. iCapture Support is always extremely helpful and very quick to respond. Review collected by and hosted on G2.com.

There has never been an issue with iCapture that their support team hasn't helped me resolve quickly and efficiently. Review collected by and hosted on G2.com.

Customer service people are great. Even after hours, they're on line and ready to help . Review collected by and hosted on G2.com.

I can't edit the forms on my own which would be helpful Review collected by and hosted on G2.com.

With Icapture you can gather all data from customers in your trade shows which is great to do follow-up and make sales happen. With this you can follow up on customer right after your trade show ends. This means if you have this you will probably follow up earlier than other companies with your possible customers. Review collected by and hosted on G2.com.

To be honest this app comes to solve my need to collect data from trade shows. Instead of having papers or cards and sometimes misplacing them and missing sales. Now I have it all at hand and I have incresed sales. Review collected by and hosted on G2.com.