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89 iCapture Reviews
Overall Review Sentiment for iCapture
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iCapture has made capturing leads at tradeshows so much easier. The integrations are easy to setup, and it also has helped standardize our tradeshow strategy. We use it at every event we go to, and the support team has been an incredible asset to the value we get out of the product. Review collected by and hosted on G2.com.
iCpature provides a lot of integrations with different badge providers, which is great. I hope to see them continually add more. Review collected by and hosted on G2.com.
That it works great and there is great customer support. The customer support is available almost right away when I need help making a change to our forms our integrations! Review collected by and hosted on G2.com.
I have yet to find a downside of iCapture! Review collected by and hosted on G2.com.
Simple, flexible, customizable and great, quick customer support Review collected by and hosted on G2.com.
I haven't found anything, they corrected the only bug I experience that was only annoying. Review collected by and hosted on G2.com.
The customer service we received from our Client Success Executive, Lisette, was the best I have ever experienced. Our integration was seamless, and she handled our extremely complicated routing and form in a very quick timespan. I went into the integration with some concerns about the complexity and timeline, but after our first call I quickly felt confident we would meet our deadline and very excited to share the process with our team. We had the training for our sales team today and the team was very impressed with the professionalism. The instruction pdf with the install code is such a small detail with a huge impact in the booth when the app has to be downloaded quickly.
I would recommend iCapture to anyone who wants to make the most of their leads at trade shows. Review collected by and hosted on G2.com.
I love the analytics dashboard, and I would love it even more if there was a connection to datorama so that we can see the leads go from the scan all the way to the sale. Review collected by and hosted on G2.com.
iCapture is extremely easy to use and has been a game changer for our trade show lead capturing and follow-up. The app is easy to use, the integration with our CRM is seamless, and anytime we have issues the support team is quick to reply and find a solution for us. Review collected by and hosted on G2.com.
The only downside is that we need help to create a lot of backend rules with our CRM integration. However, our Success Executive is always on top of it and super helpful. Review collected by and hosted on G2.com.
iCapture is user-friendly and the team is fantastic to work with. Review collected by and hosted on G2.com.
Scanners complain it takes too long when having to do a manual entry for events that do not have an API Integration. Overall this is just a training issue. Review collected by and hosted on G2.com.
The App is the ideal solution for capturing and identifying the lead data the way we want to, automatically sending it into HubSpot, and triggering automated marketing content to assign the leads to our sales team for follow-up based on the level of interest. The best part is no longer having papers or cards anymore. Working with the iCapture team is so easy, and Rachel is amazing! Review collected by and hosted on G2.com.
I do not dislike anything about iCapture; it's fantastic! It streamlines everything. We continue to find ways to streamline our process and make our tradeshows more efficient. iCapture has been an invaluable partner Review collected by and hosted on G2.com.
I love how iCapture was able to integrate into our CRM so that we have real-time visibility into our leads. It allows us to move fast and shortens our sales cycle. Review collected by and hosted on G2.com.
We initially tried to integrate with Pardot instead of Salesforce which proved to be a challenge due to some limitations around Pardot. We decided to move it over to Salesforce and everything worked fine. Review collected by and hosted on G2.com.
