Best Software for 2025 is now live!
By IBM
Save to My Lists
Paid
Claimed

IBM MaaS360 Reviews & Product Details

IBM MaaS360 Overview

What is IBM MaaS360?

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management features and your analytics will be powered by Watson AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.

IBM MaaS360 Details
Product Website
Languages Supported
Czech, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Chinese (Simplified)
Show LessShow More
Product Description

Keep your business moving with mobile device management and security

How do you position yourself against your competitors?

1) Wide-ranging AI powered by Watson: MaaS360 is the the only UEM platform that leverages AI to deliver contextually relevant security insights for administrators and end users.

2) Best-in-class SaaS: Speed up time-to-value with an open platform that enables extensive integrations with your existing infrastructure and apps from leading technology vendors.

3) Management of essentially all big platforms: laptops, desktops, mobile devices, ruggedized and I0T, MacOs, iOS, Android, Windows, Chrome OS.

4) Threat detection and response: At least one of your devices might be currently infected or compromised. Detect and automate remediation on your network and across apps and devices.

5) Digital trust across all devices: Deliver a frictionless pathway to user productivity, and keep their devices, data, and apps secure with built-in identity and access management (IAM).


Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


Patrick A.
PA
Overview Provided by:
Product Marketing, IBM Security

Recent IBM MaaS360 Reviews

Shivam M.
SM
Shivam M.Enterprise (> 1000 emp.)
4.5 out of 5
"Equipped with a fully customisable management console."
Customizable reporting capability with AI querying.
Aditya R.
AR
Aditya R.Small-Business (50 or fewer emp.)
4.5 out of 5
"IBM MaaS360 is a good tool that serves my purpose for a startup."
IBM MaaS360 serves the purpose of my endpoint management of mobile & laptop devices.
Verified User
C
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"An easy to manage & effective endpoint solution"
Great to see IBM developed an effective solution to manage policies for endpoint and mobile devices. I definitely liked the neat dashboard which ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

IBM MaaS360 Media

IBM MaaS360 Demo - IBM MaaS360 with Watson
SaaS portal & dashboard for UEM Administrators
IBM MaaS360 Demo - MaaS360 Advisor
AI insights and advanced analytics afforded by IBM Watson
IBM MaaS360 Demo - MaaS360 Secure Productivity Container
End-user view of the encrypted, passcode-protected container app
IBM MaaS360 Demo - MaaS360 Container Policy Configuration
Configure secure user access to corporate email, contacts, calendar, apps and docs
IBM MaaS360 Demo - MaaS360 Windows 10 Device View
View hardware inventory and take action across all device types

Official Interactive Demo

IBM MaaS360 demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the IBM MaaS360 community
Have you used IBM MaaS360 before?
Yes

172 IBM MaaS360 Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
172 IBM MaaS360 Reviews
4.2 out of 5
172 IBM MaaS360 Reviews
4.2 out of 5

IBM MaaS360 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM MaaS360Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Nagaraj N.
NN
Data Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM MaaS360?

The most helpful feature of the IBM Maas360 platform is the integration os AI features into it. This ease the process of tracking the users. The other exciting feature of it is the cross platform support like Android, IOS, Windows, IoT devices. The platform also supports security where our data is stored securily maintaining the complaince. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

I am exploring the platform more frequently these days so for now I did not have any dislikes about it but I would like to have more depth information about pricing for the features. Also I wanted to know more about the premium customer support experience. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

It solves the problems of managing variety of devices as it supports cross platform support so that we need not use different applications for different operating systems. So this benefits me in reducing number of applications which inturn reduce cost. Review collected by and hosted on G2.com.

Adam J.
AJ
Cloud Security Technical Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

AI-Driven Insights: One of the most impressive aspects is its integration with IBM Watson, which provides AI-driven security features and real-time insights. This helps in identifying potential threats and managing devices more efficiently1.

User-Friendly Management Console: The platform offers a user-friendly management console that is organized around tasks, making it easier for administrators to navigate and manage devices1.

Comprehensive Reporting: MaaS360 includes customizable reporting capabilities, allowing administrators to generate detailed reports based on various parameters1.

Risk-Based Conditional Access: This feature ensures that only compliant devices can access corporate resources, enhancing security1.

Support for Multiple Platforms: It supports a wide range of devices and operating systems, including iOS, Android, Windows, and macOS1.

These features collectively make IBM MaaS360 a robust solution for both small businesses and large enterprises. Is there a specific feature you’re interested in learning more about? Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

nothing that i can think of honestly i like it Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

AM
CISO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM MaaS360?

I am really impressed by the platform advanced threat detection capabilities and how the real-time notifications has enabled us to address security risks quickly and effectively. Also, the containerization feature is also an exceptional game-changer for our remote workforce, ensuring sensitive business data remains protected on personal devices while maintaining compilance. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

The reporting tools could benefit from greater flexiability and customization options to allow for more tailored insights. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

IBM Security MaaS360 effectively addresses our organization's mobile security challenges. It secures senitive data on various mobile devices through advanced threat detection and real-time alerts, ensuring we swiftly respond to potential issues. The containerization feature is crucial for our remote workforce, protecting business data on personal devices and ensuring compilance with regulations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

Great to see IBM developed an effective solution to manage policies for endpoint and mobile devices.

I definitely liked the neat dashboard which is easy to understand and navigate.

Cherry on the top is the detailed documentation for various activities and troubleshooting, thats something many vendors lack.

Easy to push configuration on all devices and view the threat and compliance report. Glad to know management would be happy to see all those details

Im happy that MaaS360 also protects against phishing attacks which is definitely a troublemaker for every businesses. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

I have always disliked the regional customer support team of IBM but im happy with international ones. I gues thats one common problem with MS and AWS as well too. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

It helped us to manage various user devices within a single platform..

Easy to define compliance policies and push it to devices.

Precise compliance report to help management take decisions Review collected by and hosted on G2.com.

Utkarsha P.
UP
Machine Learning Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

What I like best about IBM MaaS360 is its AI-driven insights powered by Watson and I liked that MaaS360 is user-friendly interface and cloud-based architecture that make it easy to deploy and manage

Its integration capabilities with a wide range of apps and services, including Office 365, G Suite, and other enterprise tools, make it highly versatile for businesses Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

What I dislikes about IBM MaaS360 is its complexity in initial setup and configuration and

pricing structure which is high as conpare to other. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

It is helping to manage my endpoint device management like laptop and mobile Review collected by and hosted on G2.com.

smrithy c.
SC
Azure Developer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

It is very easy to set up which I personally feel is the best feature apart from it,It serves the purpose it promises. It gets easily integrated with my applications without any hurdles. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

There are no features as of now that I dislike about IBM MaaS360. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

IBM MaaS360 is solving my problems with ease, for a startup company every thing to handle becomes difficult. With teh use of this application I am able to manage my applications like Mobile and Laptops easily and the customer support is good as well. Review collected by and hosted on G2.com.

•Mitch L.
•L
Senior Management Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about IBM MaaS360?

MDM configuration is now highly complex, requiring a real commitment to stay up to date with technology changes in conjunction with changes to the MDM Solution. We support over 150 customer installs of MaaS as well as other MDM's. There is absolutely no comparison in the support and knowledge transfer made available by IBM for MaaS360 compared to other vendors like VMWare and Microsoft. This completely sets IBM and MaaS360 apart from all other solutions. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

There really is not much to dislike. Other solutions have issues with zero day update availability. We have never seen this with MaaS360. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

Our customers look to us as trusted advisors. When any problem arises in their environments, they are typically caused by mobile device usage case changes. Having a strong understanding of the nuances of MaaS360, iOS and Android o/s allows us to address thees issues quickly providing a major value add to our customers. Review collected by and hosted on G2.com.

Sindhuja G.
SG
Software Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

The best aspect of IBM MaaS360 is its comprehensive, AI-powered device management that supports multi-platform environments while ensuring robust security and compliance, all through an intuitive, cloud-based solution. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

Nothing disliked in ibm good and career. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

IBM MaaS360 solves the problem of managing multiple devices by providing a simple way to control and secure them remotely. It benefits you by ensuring all devices are secure, apps are updated, and data is protected without the hassle of manual management. Review collected by and hosted on G2.com.

Aditya R.
AR
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM MaaS360?

It helps in my customer service, and make data-driven decisions which makes it easy for me to take buisness decisions.

It gets easliy intergrated with my system and my colleagues and gives full security. Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

There is nothing as of now that I dislike about IBMaaS360 Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

It is helping me to take near real time data driven decisions & there is no threat for my systems since the use of it. Review collected by and hosted on G2.com.

Vaishnavi M.
VM
Project Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM MaaS360?

IBM MaaS360 is a user-friendly which simplifies device management with features like remote control, app management, and strong security. Also it supports for various devices make it a great choice for businesses Review collected by and hosted on G2.com.

What do you dislike about IBM MaaS360?

IBM MaaS360 is quite complicated and complex. Also there can be seen bugs while managing large numbers of devices. Review collected by and hosted on G2.com.

What problems is IBM MaaS360 solving and how is that benefiting you?

It helps to solve managing multiple devices across different platforms Review collected by and hosted on G2.com.