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IBM Maximo Application Suite Reviews & Product Details

IBM Maximo Application Suite Overview

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is a single, integrated platform, offering a unified suite of maintenance, inspections, and reliability applications that puts data and AI to work. Suitable for medium and large enterprises, Maximo evolves with your business. It addresses unique needs by remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance. Maximo Application Suite helps organizations: 🔹Extend asset lifespan 🔹Improve maintenance efficiency 🔹Improve first-time fix rates and operations productivity 🔹Reduce unplanned downtime and overall maintenance costs 🔹Gain complete visibility and control over your maintenance operations Maximo Application Suite is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website🔹https://www.ibm.com/products/maximo/pricing

IBM Maximo Application Suite Details
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Product Description

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

How do you position yourself against your competitors?

Maximo Application Suite is the only integrated solution that combines Enterprise Asset Management (EAM), Field Service Management (FSM), Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) with Generative AI capabilities all in one suite.

This unique approach simplifies implementation, streamlines data management, improves decision-making, enhances user experience, and reduces costs.

IBM Maximo solution supports more asset types and offer more in-depth industry support than any of the other EAM products. It delivers long-term value and agility, as well as the specific functionality required by asset-intensive industries like utilities, oil and gas, manufacturing, transportation and life sciences. 

With Maximo Application Suite you pay for only what you use. You have full entitlement to the suite with the flexibility to choose and control your license capacity.


Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Maximo Application Suite Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"My Application Review"
Easy UI and navigation during the appilcation proccess.
Shubham D.
SD
Shubham D.Enterprise (> 1000 emp.)
4.5 out of 5
"Best Tool for Management System"
IBM Maximo manages enterprise assets and guides us on how to properly plan and use resources. Maximo's most valuable feature is its work order mana...
John M.
JM
John M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great and comprehensive application suite"
I like the ease of use, as well as the user interface. It makes looking for things easy. I also enjoyed the graphics and layout of the data once it...
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IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Collaborative Session AR Notes
During a collaborative session, an expert technician can create notes to annotate the streaming video feed. These are viewed by the requesting technician through an AR experience during the session.
IBM Maximo Application Suite Demo - One Work Order View
Work orders contain all the relevant details about the location, asset, and tasks to be done. The technician can conduct inspections, make meter readings, and review historical information.
IBM Maximo Application Suite Demo - Gain insights into the health of your assets
From a single view, understand past, present, and predicted asset performance, know when the asset is going to fail, and take action to reduce risk and minimize costs.
IBM Maximo Application Suite Demo - Dashboards provide operational insight across the organization
Operators see everything they need to know about their assets at every level across an organization and alerts draw their attention to problems right away.
IBM Maximo Application Suite Demo - Label defects with ease to train AI-powered inspection models
Label defects with ease, then use labeled images to train deep learning vision models to spot defects in the field.
Predictive maintenance equals predictable trains. Downer and IBM keep passengers moving safely, reliably and comfortably with updated, sustainable asset management
Play IBM Maximo Application Suite Video
Predictive maintenance equals predictable trains. Downer and IBM keep passengers moving safely, reliably and comfortably with updated, sustainable asset management
Each process in the vehicle's assembly must be flawless and it's become business critical to have zero downtime and defects. See how Toyota's Indiana Assembly is using IBM Maximo Health and Predict to create a smarter, more digital factory.
Play IBM Maximo Application Suite Video
Each process in the vehicle's assembly must be flawless and it's become business critical to have zero downtime and defects. See how Toyota's Indiana Assembly is using IBM Maximo Health and Predict to create a smarter, more digital factory.
Sund & Bælt utilizes AI to maintain some of the world's largest bridges. Many civil infrastructures have reached—or exceeded—their useful lifespan.
Play IBM Maximo Application Suite Video
Sund & Bælt utilizes AI to maintain some of the world's largest bridges. Many civil infrastructures have reached—or exceeded—their useful lifespan.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Maximo Application Suite is the only integrated solution that combines EAM, APM, FSM and RCM with Generative AI capabilities all in one suite.
Play IBM Maximo Application Suite Video
Maximo Application Suite is the only integrated solution that combines EAM, APM, FSM and RCM with Generative AI capabilities all in one suite.

Official Interactive Demo

IBM Maximo Application Suite demo available

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Video Reviews

582 IBM Maximo Application Suite Reviews

4.4 out of 5
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582 IBM Maximo Application Suite Reviews
4.4 out of 5
582 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Maximo Application SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Shubham D.
SD
Management Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Maximo Application Suite?

IBM Maximo manages enterprise assets and guides us on how to properly plan and use resources. Maximo's most valuable feature is its work order management feature and you can also customize the inventory module by adding as much information as you like. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Compared to other platforms, IBM Maximo's mobile application is not that impressive. For medium and small-scale companies it can be a little difficult to understand and use. In the first few days you'll find it a bit confusing to operate, so take your time getting used to it. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

The best thing about IBM Maximo is that you can manage your tasks, plans them, and automate them as well. At our company, we use IBM Maximo for asset strategy development and inventory asset management. Apart from being customizable to a great extend, it helps you work well when you have a lot of customization requirements. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We have updated the product significantly and added many new features and functionalities [including Mobile] in the new Maximo Application Suite. Please contact your IBM Maximo sales representative to learn more about the product and schedule a demonstration.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Farhana Y.
FY
Technical writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

What I like best about IBM MAS is the mobile workforce's ability to be enabled. I find it useful that technicians can access and update asset data, create and manage work orders, and track asset health from the field. This improves operational efficiency and keeps everyone in sync, whether they are on-site or at a remote location. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM MAS is that its functionality isn’t always seamless when internet access is unavailable, causing potential disruptions in data synchronization when connectivity is restored. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Managing and tracking work orders manually or through disconnected systems can result in inefficient resource allocation, delays in completing tasks, and communication gaps between teams.

Maximo automates and streamlines work order creation, assignment, and tracking, ensuring that maintenance teams and technicians are efficiently allocated and tasks are completed on time. It also provides mobile access for field workers, increasing productivity and reducing the administrative burden of updating work orders manually. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Farhana, thank you for taking the time to send us your feedback and comments about your experience working with IBM Maximo Application Suite, specifically with the mobile applications. We've put significant focus on delivering mobile applications that enable technicians to work more efficiently while updating work orders, performing inspections, doing asset audits or working in the storeroom. The mobile applications work in both online and offline mode and we continue to look at ways to improve the synchronization process when reconnecting to the server.

Gaurav b.
GB
Web Maintenance Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I would like to say that the ease of access and use it provides is way better then the tools available in the market. It is easy to implement and apply to the assessts cordination. Whenever required it can used frequently and made available to the users. It provides excellent customer support whenever there is an issue with its variant features. I would like to say that the navigation is pretty easy as the integeration is quite simple and user-friendly. In total, it is a great product to ease productivity and management. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As of now, I do not find any issues with this software. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It was helpful in maintaining the vehicles used by our organisation and reporting for them whenever a service is due. It also helped us to manage our peripherals in IT team. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Gaurav, Thank you for taking the time to provide feedback based on you experience working with IBM Maximo Application Suite (MAS). We really appreciate your input.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Maximo Application Suite?

Its user freindly and with variety of things you can do on difeerent plat foam in different media of modes is incredibale . The best thing about IBM maximo is indutry accepted and renowned tool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Becuse its Internet based application or we can savy live so if users are more its crashes and the work you wanted to do is being compromised some time which I hate Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Once you first start using may be it bowring and difficult but once you see results after some hours of working than you will amaze to see you don't wanted to use any other application Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Its give me confidance and first hand knolwedge of such an amazing widely accepted application in indutsry and solving mnaier problems tracking assets is the biggest health Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite applies advanced analytics and IoT integrations in proactive asset management and monitoring to seriously reduce downtime and enhance operational efficiency. Besides, the flexibility it provides for cloud, on-premise, and hybrid deployment makes it adaptable to different business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, which requires so much time and resources and technical expertise necessary in setup and configuration of the system. It can be somewhat contradictory for smaller organizations with only a few or limited IT support. Besides this, it also can be costly for those on the tighter budgets of businesses. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

The IBM Maximo Application Suite addresses a few of the major problems of APM, thereby benefiting an organization from a number of perspectives.

IBM Maximo Application Suite-Problem Resolver:

1. Downtime and Unplanned Maintenance:

• Problem Statement: Equipment failure brings about unplanned shutdowns, which translate to loss of productivity and revenue.

• Solution: Maximo applies predictive techniques, powered by AI and analytics, allowing an organization to predict failures before they take place and plan maintenance in advance.

2.

Data Silos and Lack of Integration:

• Problem: Different heterogeneous systems at an organization lead to fragmented data and inefficiency in decision-making.

• Solution: Maximo integrates easily with a variety of enterprise systems, including ERP and IoT devices, for a unified platform that offers real-time analytics on data and assets.

3.

Ineffective Use of Resources:

• Problem: Most organizations fail to utilize resources optimally in maintaining and operating their assets.

• Solution: The suite provides real-time analytics to view asset performance, enabling organizations to make better decisions around resource allocation and workload management.

4. Assuring the Regime of Laws and Regulations:

• Problem: It could be quite intricate and time-consuming to remain compliant with particular regulations related to any industry.

• Solution: Maximo provides a set of tools for tracking and managing compliance documentation that makes sure all assets are complaint with regulations with speed and agility.

5. Lack of Visibility into Asset Performance:

• Problem: Most organizations lack significant insight into the performance and condition of their assets; hence, they cannot manage them appropriately.

• Solution: The suite avails an organization with real-time insights into asset health and asset performance through Dashboards and reporting tools that have better strategic planning and efficiency in operations.

Benefits of Using IBM Maximo Application Suite:

• Operational Costs: This allows an organization to reduce its operational expenses significantly due to minimizing unplanned downtime and reaping benefits from optimum schedules for maintenance.

• Decision Making Improved: Complete access to integrated data analytics means that informed, high-level decisions are made about asset management and resource allocation.

• Extended Asset Lifecycle: Predictive maintenance and regular monitoring lead to the elongation of the assets lifecycle, hence assuring better returns on the investments made in its equipment.

• Increased Productivity: Due to smoothing of the processes and reduction of downtime, organizations are able to increase their output levels and sustain those increased levels of output.

• Regulatory Assurance: Simplify tracking of compliance and thereby ensure that the organization remains compliant with legal requirements without excessive manual effort needed to reduce risk.

Generally, IBM Maximo Application Suite turns out to be an emerging enabler in the transformation of asset performance management and helps enable organizations to realize operations that are more effective, reliable, and profitable. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thanks for your honest feedback on the use of IBM Maximo Application Suite (MAS). We really appreciate your detailed comments on the AI capabilities that support the Predictive Maintenance and other applications within the Suite. We have plans to expand the use of Generative AI to support additional use-cases within Maximo. You also highlighted the learning curve and effort it takes to become proficient using MAS and the new containerized application platform and some of the cost that comes with it. We look to improve the architecture with each release and expect our customers to see additional benefits over time.

AM
CISO
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I am really impressed by Maximo's ability to handle our growing IT environment. It consolidates information on all our servers, software licenses, and client data, which is a big help in making strategic decisions and ensuring smooth client campaigns. The reports it generates are super useful for keping everything efficient and secure, especially as we scale to serve more clients. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The learning curve for new team members can be steep, and setting it up to meet our specifc needs takes time and effort. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Maximo gives us the visibility and efficiency we need. In our industry, downtime or data breaches can severly damage client relationships, so Maximo's real-time insights are crucial for addressing maintenance, optimizing software usage, and safeguarding sensitive information. It integrates well with our project management and CRM tools, which helps us track project progress, allocate resources effectively, and make informed decisions about client needs. This ultimately saves us money, helps us deliver better service, and build trust with our clients. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thanks for your feedback on IBM Maximo. We're glad to hear that you find Maximo is valuable for consolidating information and generating insightful reports in your IT environment and client management. We understand the learning curve and suggest exploring Maximo's learning assets [https://www.ibm.com/training/collection/maximo-application-suite-375] for additional support. Feel free to reach out to your sales contact for further assistance.

See how IBM Maximo Application Suite improved
Harish S.
HS
SME / Trainer - Enterprise Asset / Facilities Mgt, &amp; Industrial Materials
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about IBM Maximo Application Suite?

App points are easy to use. Open shift makes it technically sound. Integrating with other applications is really easy. Implementation on cloud is very convenient. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

UI needs a good make over. Mobile app is still bad. A lot is desired in Customer support for enhancements. Not suitable for small scale industries based on frequency of use. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Asset maintenance lifecycle, cost ing, WO management, Inventory control, reliability and reporting Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your valuable feedback on the IBM Maximo Application Suite! We're thrilled you find our application points easy to use and appreciate its technical capabilities, cloud implementation, and seamless integration with other applications. We acknowledge your concerns regarding the UI and mobile app and assure you that significant improvements have been made in our Maximo Application Suite 8.x versions, with ongoing efforts to enhance both web and mobile interfaces. Regarding suitability for small-scale industries, we've introduced MAS SaaS options to address this, and we encourage you to contact our sales team for more information.

We also recommend joining the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
ghribi h.
GH
Maximo EAM Senior Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IBM Maximo Application Suite?

Maximo offers a wide range of features, from core functionalities like work order management and asset tracking to more advanced capabilities like predictive maintenance and reliability planning. This makes it a one-stop shop for most asset management needs.

Maximo can adapt to various business sizes and industries. Its high level of customization allows companies to tailor it to their specific needs and workflows.

Maximo integrates well with other IBM technologies and third-party applications, allowing for a more unified data landscape and streamlined operations Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo's wide range of features can be a double-edged sword. The initial setup and learning curve can be steep, especially for smaller companies or those without dedicated IT staff Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Reduced Downtime and Costs: By focusing on preventive maintenance and better monitoring of asset health, Maximo helps businesses avoid unexpected equipment failures. This translates to less downtime, improved operational efficiency, and potentially significant cost savings in terms of repairs and lost productivity. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback on the IBM Maximo Application Suite! We're delighted to hear that you appreciate its comprehensive features, adaptability, and seamless integration with other technologies. Regarding the learning curve, we encourage you to explore our training portal at [https://www.ibm.com/training/maximo] for resources tailored to your needs and to enhance your experience further.

We recommend that you join the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
Basil E.
BE
Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

The thing I like most about IBM maximo application suite is that its ability in integration and management of an asset's life cycle from purchase to disposal which streamlined our operations significantly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The one thing I dislike about IBM maximo application suite is the steep learning curve the user has to inculcate while using the software during the initial use. The. intricacies and nuances of the software is a bit hard to tackle for an early user. The software being sluggish during complex database analysis. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Our company was struggling with managing our diverse asset portfolio and performance, which includes production machinery, vehicles, facilities, and linear assets such as pipelines. However, since we started using IBM Maximo Application Suite, it has proven to be an invaluable solution that effectively addresses these challenges and provides substantial benefits. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Basil, thank you for your positive and honest review of IBM Maximo Application Suite. IBM continues to look at ways to enhance Maximo capabilities, simplifying where possible, while addressing the needs of customers across multiple industries. Input from customers like yourself help us identify and prioritize areas for us to focus on and improve. We really appreciate the feedback.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

I appreciate IBM Maximo Application Suite for its extensive customization capabilities, allowing organizations to tailor the software to their specific asset management workflows and requirements, including the ability to configure fields, screens, and workflows to fit unique processes; this makes it highly adaptable to diverse industries and business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

A dated user interface, a steep learning curve for new users, potential high cost compared to other options, complex deployment process, and the need for significant customization to fit specific business needs. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

How we organize our applications that we use Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to provide your feedback based on your experience working with IBM Maximo Application Suite (MAS). We appreciate your comments about MAS extensive configuration capabilities that enable it to be implemented to meet business needs. You also commented on the user interface and learning curve required to learn the product. IBM has focused on delivering modern and updated applications with the new Maximo Application Framework. Delivering role based applications, dashboards and redesigned mobile applications. We hope you begin to see the improvements and benefits of using the changes we're making.