Best Software for 2025 is now live!
View the Winners
IBM Apptio
Editedit
Play Video
IBM Apptio
By Apptio, an IBM Company
Show rating breakdown
4.5 out of 5 stars
See all 86 IBM Apptio reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by IBM Apptio.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact IBM Apptio
Buy With AWS
Optimized for quick response

86 IBM Apptio Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
86 IBM Apptio Reviews
4.5 out of 5
  • Sort By:
    G2 Sort
86 IBM Apptio Reviews
4.5 out of 5
  • Sort By:
    G2 Sort

IBM Apptio Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM ApptioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
PM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Common and consistent monthly forecasting Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Difficult to include cost center manager in the forecsting Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

Hi Paul! Thank you for sharing your feedback. We're pleased that the standard forecasting processes and reporting have been beneficial for you. We acknowledge the difficulty in including cost center managers and are exploring ways to streamline this aspect of the tool.

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Apptio products are robust and deliver exceptional value for organizations committed to optimizing their IT investments, though they require a solid data foundation and organizational buy-in to fully realize their potential. Easy to Use Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Support was an issue. Wasnt very Clear on solutions. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit
(Original )

We're pleased to hear that you find IBM Apptio to be an easy solution with a strong foundation. We apologize for any support and clarity issues you experienced. Your feedback is important to us, and we will work to address these concerns. Thank you for sharing your experience with us.

Helpful?
Share
Admin Approval Link
Verified User in Industrial Automation
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Apptio?

The visibiity it brings to tracking finacial performance at all levels of the TBM hierarchy. The efficiency it creates in analyzing trends and forecasting what if scenarios. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Training and adoption of end users. Flexibility of maintaining reference data. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

Thank you for sharing your feedback. We understand the importance of user training and adoption, and we are continuously working to improve in this area.

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

No more spreadsheet the systems doesn't freeze up. I like the layout and the graphs Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The slowness sometimes it can be slow and doesn't save the information even though all the required fields has the necessary information Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit
(Original )

We're happy to hear that IBM Apptio has eliminated the need for spreadsheets and that you appreciate the system layout and graphs. We understand your frustration with the occasional slowness and saving issues, and we are committed to enhancing the system's performance and reliability. Your input is valuable in this process. Thank you!

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Once you understand ATUM and have an idea of what the goal is, apptio providers a fairly flexible and customizable approach to unlocking technology value in your org. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Some of the benchmarking isn't granular enough to be useful Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

We're pleased to hear that IBM Apptio is providing visibility into IT spend and helping to realign incentives and investments. Your feedback is valuable in helping us improve our solutions.

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
EI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Apptio is a must use product to get insight on your IT cloud spend and planning Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Apptio can use better integration and insight reporting for AI spend Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

We're glad to hear that you find IBM Apptio valuable for gaining insight into your IT cloud spend and planning. Thank you for sharing your feedback!

Helpful?
Share
Admin Approval Link
Verified User in Insurance
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Apptio One is a great financial reporting tool for my organization. Love the way the reports could be customized by our TBM-As Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Lack of the ability to retain column filters in my view. End Users have to apply all filters to view their reports Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

It's great to hear that IBM Apptio is enhancing your IT financial reporting and providing simpler views for end users. We appreciate your feedback on the filters and will share that insight with our product team.

Helpful?
Share
Admin Approval Link
Verified User in Pharmaceuticals
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Versatility of the product to agregate data from multiple sources and build solid reporting on that Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Reporting layer is not modern enough. Not like any BI on the market, great opportunity to improve Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit
(Original )

We're glad to hear that you find Apptio versatile and effective in aggregating data for reporting. We appreciate your feedback on the reporting layer and will take it into consideration for future improvements. Thank you!

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Apptio TBM framework, Bill of IT functionality and ability to churn large amount of data to get the desired outcomes from cost transparency and bill of it standpoint Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Reporting capabilities and not very user friendly, Apptio BI is along the same line Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

Thank you for sharing your feedback on IBM Apptio. We're glad to hear that you find the TBM framework and Bill of IT functionality beneficial. We understand your concerns about reporting capabilities and user-friendliness, and we are continuously working to improve in these areas. Your input helps us to better serve you and others in the future.

Helpful?
Share
Admin Approval Link
Verified User in Banking
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Being part of an industry standard which is rigorously and actively supported and engaging. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Not enlough local user chapters where the same type of willingness to share Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
Editedit

Hi! Thank you so much for your feedback. We have a few ways that you can engage with other users and share ideas and best practices!

The first way is to join a user group. User groups are hosted throughout the year and are for our users, by our users. If you'd like to be notified of upcoming 2025 user group dates and locations, sign up here: https://www.apptio.com/resources/apptio-user-groups/

Another way to engage is through Apptio Ambassadors, our customer advocacy program. Learn what’s new at Apptio and earn valuable rewards, such as Starbucks, Target and Amazon gift cards! https://apptio.customershome.com/user-request

We also invite you to join other Apptio customers around the globe by interacting in our Apptio Community, an exclusive online forum for Apptio Customers, Partners, and Employees to learn, connect, share and grow together. https://community.ibm.com/community/user/apptio/home

Thank you for being a valued Apptio customer!

Helpful?
Share
Admin Approval Link

IBM Apptio Comparisons

Compare IBM Apptio vs. Nicus
Compare IBM Apptio vs. Nicus
IBM ApptioVSNicus
Compare IBM Turbonomic vs. IBM Apptio
Compare IBM Turbonomic vs. IBM Apptio
IBM ApptioVSIBM Turbonomic
Compare Freshservice vs. IBM Apptio
Compare Freshservice vs. IBM Apptio
IBM ApptioVSFreshservice
Compare IBM Apptio ratings to similar products

Top Rated IBM Apptio Alternatives

Nicus
(12)
4.9 out of 5
Freshservice
(1,238)
4.6 out of 5
IBM Turbonomic
(247)
4.5 out of 5
See all IBM Apptio Alternatives

Explore More

Operating Revenue
Google Cloud Speech-to-Text reviews
Classroom Messaging
Types of Advertising
Best 3D Modeling Software
Ramp Up
Tontine
Best Graphic Design Software
Pros and Cons Details
IBM Apptio
Contact IBM Apptio
Buy With AWS