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86 IBM Apptio Reviews

4.5 out of 5
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86 IBM Apptio Reviews
4.5 out of 5
86 IBM Apptio Reviews
4.5 out of 5

IBM Apptio Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM ApptioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Customization in CT is great and enables us to use labels and views that end users prefer. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

ITP is very rigid and lacks customization, as well as the ability to do simple calculated columns for unit based P*Q budgeting and forecasting. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Kristen! We're happy to hear that the customization in CT has been helpful for your needs. We understand your concerns about the lack of flexibility in ITP and the limitations in creating calculated columns. Your feedback is important to us and will be shared with our product team for further review.

JJ
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

The ability to organize and connect our IT spend has been exceedingly helpful in driving meaningful conversations and benchmarking our performance in the industry. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Nothing stands out here, it just takes time to understand and populate the model. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio
(Original )

Hi John!

Thank you for sharing your positive experience with IBM Apptio! We're thrilled to hear that it's helping you organize and benchmark your IT spend effectively. We understand that setting up the model can take time, but we're here to support you every step of the way. If you need any assistance or have any questions about optimizing your IT spend allocation, please don't hesitate to reach out. We're here to help ensure you get the most out of your TBM journey with IBM Apptio.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

The ability to provide transparency into IT spending, automate reporting, and support detailed cost allocation, which together help organizations make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Its complexity, as setting up and maintaining the platform can be time-consuming and requires dedicated resources. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We're glad to hear that you appreciate the transparency and automation features of IBM Apptio. We understand that complexity can be a challenge, and we're continuously working to improve user experience and streamline setup processes.

AD
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

cost visibility from different sources like onprem, other vendor types, custom allocations and charge back reports Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

so much to do and rest api integration is limited and sometimes hard to implement.. ex adx database call Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Aswanidutt! Thank you for sharing your feedback. We're committed to addressing the challenges you've mentioned and are constantly working to enhance the user experience and make the implementation process smoother. Happy to hear that the cost visibility is so beneficial for you!

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IBM Apptio?

What I like best about ApptioOne is how user-friendly it is. I started my first job post-college back in June 2023, which is the same time I was introduced to ApptioOne. I learned how to use it very quickly, especially considering I had no prior software experience. I also like how customizable ApptioOne is in terms of altering the layout for viewing. Finally, I like how ITP and CT connect to each other. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

What I do not like about Apptio is that it glitches very often and is often very sensitive to the format of the data being imported. Review collected by and hosted on G2.com.

KY
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Integration between ITP and CT

Automation

Centralization of data sources - single source of the truth

Data transfromation functionality Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Reporting capability

Apptio BI

Navigation pane Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Keoni! We're so glad to hear that IBM Apptio is a useful tool for you. Your feedback is valuable and will be shared with our product team.

JO
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

rapid visability and ROI.n Ease and flexability of reporting surface Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

NO WATERFALL CHARTS, but I hear they're comming soon Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Juliet! It's great to hear that IBM Apptio is helping with the automation of FPA activities, providing ease and flexibility in reporting, and delivering value for your daily financial management. We appreciate your feedback on the waterfall charts!

PR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Transparency, ease if implementation and the features Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

nothing really. I like the product overall Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Prasanna! We're thrilled to hear that you find IBM Apptio transparent, easy to implement, and feature-rich. We appreciate your positive feedback!

NC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Reporting abilities and ease of use for organization Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Nothing at this time. Need more time with application. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Nuala! Thank you for your positive feedback on the reporting abilities and ease of use. We hope that as you continue to use the application, it will continue to meet your needs. If you encounter any issues or have any suggestions, please don't hesitate to reach out to us.

DB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Apptio?

Total cost intefrace is helpful in our project Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Environment switching is very difficult internally Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We appreciate your feedback on the total cost interface and the challenges with environment switching. Your input helps us understand the user experience better, and we will work towards addressing these issues to enhance the overall usability of our product.