Our Strategic Customer Success Manager provides amazing support to help us learn how to maximize our usage of Hyperproof. Review collected by and hosted on G2.com.
The dashboards in Hyperproof could be upgraded to display more meaningful data. For example, show trending charts of issues open and closed over time. Review collected by and hosted on G2.com.
166 Hyperproof Reviews
I think that easily the most important thing that I can talk about with the software is the ability to customize it to fit the needs of the organization. It's been easy from my perspective to implement. The support from our implementation consultant has been absolutely top notch. We're still working on the integration with a few of our systems to get it to play nice, but it's been a joy working with them to get set up. Review collected by and hosted on G2.com.
I always struggle with dislikes when it comes to companies that have provided such great service. The only thing I can think of is that it's really configurable. with that in mind, it'd be easy to take it outside of what it's really good at. Review collected by and hosted on G2.com.
I like Hyperproof's integrations of different programs in one. It also eliminates the efforts of collecting same evidence again and again. When fully implemented and understood by all stakeholders, Hyperproof's system & processes well & execute can greatly benefit the organization by ensuring compliance with various laws and standards through its robust automation capabilities.
I also like its risk register module for its ability to connect to controls in our existing program. So for example: if you have a risk around data classification then you can link it to the 27001 data classification control helping you map the risk back to the control Review collected by and hosted on G2.com.
Currently does not have ability to generate statement of applicability for the audits or the customers. This is odd, considering their main module is "programs" and statement of applicability is one of the important part of it
Additionally, Hyperproof's complexity can be overwhelming. While the value of implementing the programs is very high however its intricate structure can sometimes be challenging, cause confusion & lose motivation. It is harder for those who are not good at adapting to new technology. Review collected by and hosted on G2.com.
HyperProof makes it easy to drive evidnece collection and retention. Also, modules can be repurposed in some ways such as turning the risk register into a POAM manager so there is flexibility on what can be done. Thanks to HyperProof I have seen a reduction in man hours needed to maintain my compliance packages. Hyperproof is easy to implement and cusotmer support is amazing as the hyperProof team is always improving the product. Review collected by and hosted on G2.com.
The only issue I have seen with hyperProof is if a jumpstart is done with similar controls as it can create duplicates with no way of mass deletion. However, HyperProof is fixing this issue, and the reason why it is important as a user to test everything in the sandbox before doing anything in the production enviroment. Review collected by and hosted on G2.com.
The tool offers a sleek interface, is easy to implement, and requires no additional training. Features like Labels (containers for organizing evidence) and the ability to track freshness are definite advantages. It also provides reusability of previous audits, effortless sharing of evidence with external auditors, and excellent support during and after implementation.
Hyperproof is utilized to manage ISO, SOC, and other compliance frameworks required by the company. It is an essential daily tool to oversee organizational compliance and fulfill customer commitments.
The Hyperproof community portal is highly valuable for understanding the steps of integration. Based on these features and a comparison with three other GRC tools in the market, I strongly recommend this tool. Review collected by and hosted on G2.com.
The dashboard lacks customization options, and the internal reporting feature falls short of expectations, as it is also non-customizable. Hyperproof’s suggested solution is to use Snowflake integration to extract data and generate reports. Additionally, a customizable, template-based questionnaire for assessments is not available. Review collected by and hosted on G2.com.
Hyperproof has made automating a GRC program very easy and attainable. There is a large number of API connections available to many common Infosec tools and it is extremely easy to set up and manage the automation piece. Customer support is fantastic and they listen to ideas and concerns and swiftly remediate them. Review collected by and hosted on G2.com.
There isn't anything that comes to mind that I did not like about Hyperproof. Review collected by and hosted on G2.com.
It is user-friendly and easy to navigate. The dashboard is very helpful for a quick look and check your company's compliance status. The features are good. Hyperproof is continuously improving and they do updates regulary. Workshops are good especially if they have new features coming in. Hyperproof support is awesome, you'll get a swift response if you have a concern and provide a temporary solution while checking at your concern. They will update if there's any development.
Our company has been using Hyperproof for almost three years now, and it has really changed the way we manage our compliance. It makes my job much easier. Hyperproof listen to their customers' feedback, which I believe is why Hyperproof has improved their product so significantly. Review collected by and hosted on G2.com.
So far I have a good experience, there are some issues but attended immediately. Review collected by and hosted on G2.com.
The multi-program/standards offerings is very important to setting up clients in Hyperproof where they may be utilizing several programs simultaneously (e.g., ISO, SOC2, NIST). Additionally, reliably keeping up with current and developing standards is critical to partner success. Hyperproof added a capability to monitor and report Supplier Performance Risk System (SPRS) scoring in 2024, which allows partners to better serve clients with or seeking DoD contracts.
The partner customer support is phenomal! We have a direct line to our product managers via Slack, and the team is very responsive to emails. Review collected by and hosted on G2.com.
If you've used other GRC tools, Hyperproof (like the others) changes or mixes terminology which creates a bit of a learning curve, but not insurmountable. The one thing I see missing from the tool is the ability to upload a template and produce a complete System Security Plan (SSP). Currently, users can export information to be used in an SSP (e.g., implementation details), but there is no way to produce a complete SSP (e.g., CUI SSP Template for NIST SP 800-171). Review collected by and hosted on G2.com.
One of the aspects I appreciate most about Hyperproof is its ability to centralize and streamline compliance management. It's impressive how it brings together policies, procedures, controls, evidence, and even risk monitoring into a single platform. This eliminates the chaos of spreadsheets and manual tracking, which can be incredibly time-consuming and error-prone Review collected by and hosted on G2.com.
The only thing I can say is that some features can be complex to configure (related to access) Review collected by and hosted on G2.com.
The tool provides much flexibility for deciding how you'll use it to manage your program(s). With great flexibility comes many choices, but the implementation and customer success team is great about helping you understand best practices and the pros and cons of each. Review collected by and hosted on G2.com.
I wish Hypersyncs (their automated information request feature) were released more frequently. Luckily, Hyperproof has a pretty easy-to-use SDK that is straightforward for anyone who can develop in Javascript to use. Your only limitation are the APIs made available to you by tools you wish to import data from. Review collected by and hosted on G2.com.
Hyperproof takes the time consuming tasks and automates so many of them! Implementation was amazing and it integrated well with our processes. Super easy to use. Review collected by and hosted on G2.com.
The downsides of using Hyperproof are that you will want to spend more time with the tool than you have to! Review collected by and hosted on G2.com.