hotglue Reviews & Product Details

Hotglue simplifies the process of integrating several third-party services. Its user-friendly interface, combined with robust customization options, allows our development team to quickly implement data flows without starting from scratch. The pre-built connectors save a lot of time, and the support team is responsive and helpful whenever we have questions or run into issues. Review collected by and hosted on G2.com.

While hotglue is powerful, some advanced configurations can be tricky. Occasionally, documentation could be more comprehensive and helpful, but despite these challenges Hotglue team is always available to help and guide us through any challenges, ensuring we can resolve issues efficiently. Their support is a significant strength, even when dealing with more complex setups. Review collected by and hosted on G2.com.

Hotglue's integration platform played a pivotal role in shortening our time to market by streamlining the delivery of ecommerce and POS data connectors. By providing prebuilt, ready-to-use solutions, Hotglue eliminated extensive development and integration efforts, enabling our team to focus on product enhancements rather than infrastructure challenges. This seamless integration not only expedited our launch schedule but also ensured that our data flows between ecommerce and point-of-sale systems were robust and efficient from day one. As a result, we achieved a faster market entry with a solid technical foundation, reinforcing our competitive edge. Review collected by and hosted on G2.com.

Given the broad range of features, the initial setup can occasionally feel complex. Despite the minor challenges, the Hotglue team has consistently provided outstanding support, guiding us through the intricacies and ensuring a smooth configuration process. Their expert assistance not only helped us navigate the platform’s advanced capabilities but also reassured us that we could leverage its full potential without prolonged delays. Review collected by and hosted on G2.com.

Hotglue’s platform and API connectors have been instrumental in streamlining data flows for HALO. It bridges our client data sources to our APIs effortlessly, eliminating much of the manual setup we’d otherwise need. Setup and initial connections were easy to setup, and the initial configurations and environment have easily scaled as we continue to enhance the product and data pipelines.

I really appreciate the easy access to job logs and how much of the configuration can be managed directly via the interface. At the same time, it empowers our developers to utilize the API and data flows effectively, striking a great balance between accessibility and flexibility. The prebuilt integrations save us significant engineering hours, and their customer support has been responsive and knowledgeable, which is a huge plus when troubleshooting edge cases. Review collected by and hosted on G2.com.

While the UI is well-designed and intuitive, managing complex workflows and advanced use cases can sometimes feel a bit overwhelming due to the sheer depth of what Hotglue supports. A few additional guided workflows or streamlined options for intricate configurations could make the experience even smoother. Review collected by and hosted on G2.com.

What I like best about Hotglue is how easy it is to use and the straightforward implementation. Even without deep technical knowledge, we can set up data integrations quickly and without problems. The platform offers a wide range of features that solves our different needs, and the integration process is super easy. They have great customer support and are very responsive. Hotglue has become a tool we frequently use. Review collected by and hosted on G2.com.

So far there have not been many things that we dislike. Review collected by and hosted on G2.com.

Hotglue has been a huge help in letting us offer all sorts of integrations for order systems and CRMs, which has really opened the door for us to bring on more diverse types of customers. The way you can plug it into your own software so that the authentication flow works smoothly is great. The support they offer is also great. The unified APIs are a great way of being able to maintain a minimal amount of infrastructure while being able to ingest data from different systems. Review collected by and hosted on G2.com.

For new connectors there can be a few bugs, but they are always quick to aid in resolving these. Due to timezone differences it can sometimes take a while before you get help when issues occur (we are EU-based), but they tend to resolve issues within the same day. Review collected by and hosted on G2.com.

HotGlue helped us handle our biggest objection (CRM integration) fast. Our product demands a deep integration with CRM, and all the other platforms we evaluated did not deliver nearly as much flexibility + control compared to HotGlue.

Their customer support is also incredible, we were very well looked after + questions were answered very fast! For a technical platform this is so important, and the HotGlue team nail it. Review collected by and hosted on G2.com.

HotGlue is a technical product with a lot of features and is developing fast - while it is quick and easy to get going out of the box, it is going to take more investment to get the most out of the platform. Review collected by and hosted on G2.com.

Updated review 3/22/24:

Hotglue continues to exceed my expectations. By using Hotglue, I get to integrate with any constellation of systems that my customers care about. The tech is very reliable and they have the best support of any company I've ever worked with. We get constant inbound from integration vendors and I always tell them I'll never switch away from Hotglue.

Original review:

Super responsive, strong technical skills (they're effectively an extension of our development team), good humans. Founders are good people & they care about their customers. Review collected by and hosted on G2.com.

Updated review 3/22/24:

N/A. They're a dream.

Original review:

Wish they had headcount integrations, but we knew going in that they don't yet. That said, they've said it's on their roadmap for next year, so this should be moot soon enough. Review collected by and hosted on G2.com.

It takes away the pain of writing specific code for every different API we might need to integrat with. Also, they are one of the most responsive companies I've ever worked with when there is a problem. Review collected by and hosted on G2.com.

It can be a complicated set of rules to understand, working with multiple integrations, and sometimes things fail in somewhat mysterious ways. However they are always incredibly responsive and supportive, and we always get to the bottom of these kinds of problems. Review collected by and hosted on G2.com.

We have had an amazing experience working with Hotglue as our partner. Their software has become an integral part of our solution. Once we started implementing it, we found it incredibly easy to use. Thanks to Hotglue, we have saved a lot of time on integrations and can now focus on our core products. The Hotglue team has been extremely helpful and supportive throughout the integration process, and they have taken all of our requests into account. In case of any issues, they were quick to respond and resolve them. Review collected by and hosted on G2.com.

More eCommerce marketplace and 3PL integrations but they are constantly adding new integrations! Review collected by and hosted on G2.com.

The tech and the product are fabulous. Givecloud can consistently expand its compatibility with other tools in the market, making it easier for our customers to make the most of Givecloud within their current operational tech stack.

But the best thing is their team. Their accessibility through Slack, quick communication and "can-do" attitude makes the Hotglue team feel like an extension of our team - a crucial element when outsourcing integrations. Review collected by and hosted on G2.com.

Their list of pre-built integrations continues to grow. We're excited to expand our product as they expand theirs. Review collected by and hosted on G2.com.