Hostaway Pros and Cons

Support was handled prompltly and follow-up was excellent by Jeffrey at Hostaway. Jeff took the time to walk me through the entire process. I learned a lot from this call. Review collected by and hosted on G2.com.

Would like the ability to add notes for mobile users to see in calendar. This works fine for desktop but not mobile. (So authorized users of mobile can see it) Review collected by and hosted on G2.com.

Overall Hostaway makes managing reservations, adding and adjusting listings, and integrating software platforms so easy.

Specifically, Yen in support fixed my difficulties with the Booking Engine website very quickly. Review collected by and hosted on G2.com.

There are a lot of items in the menu, and it could use a bit of reorganization or beautification. Review collected by and hosted on G2.com.

I loved the experience with my onboarding specialist, Farshad Rajabpour, who made the software integration and its applications possible for me. In principle, the approach Hostaway has with their new clients can only be made successful with knowledgable, patient, and capable people like Farshad. Poeple like Farshad make Hostaway accessible to businesses like mine and are the true assets enabling a seamless experience and interface for Hostaway clients. This experience, coupled with the ease of use, ability to automate, and bandwidth and speed that hostaway adds to managment of short term properties has made it a household name for me and my business. Review collected by and hosted on G2.com.

So far there is nothing bad I can say about Hostaway. Review collected by and hosted on G2.com.

Easy to use. I like all the channels that it broadcasts to and the individual website it created for our rental. Review collected by and hosted on G2.com.

The only thing that would be nice to have is the ability to custom send available amenities to individual guests as not all of our amenities are available all the time. Review collected by and hosted on G2.com.

we really like the product, it covers everything the we need in the business and most importantly the onboarding with Shabeeb is great Review collected by and hosted on G2.com.

it really needs time to be aware of everything and to setup the business in the right way Review collected by and hosted on G2.com.

all in one channel manager and PMs system makes the operation back end much easier. Onboarding process with Fatih who has made the whole experience exciting and educational. Review collected by and hosted on G2.com.

nothing so far, but if there is something that does appear i will reach out. Review collected by and hosted on G2.com.

The power of the platform to manage every aspect of my short-term rental business absolutely sets it apart from the competition. I've tried to others and can't imagine using any other platform than Hostaway now. The setup was simple, support was amazing, in short I'm incredibly pleased. Review collected by and hosted on G2.com.

Nothing... the platform crushes the competition. Review collected by and hosted on G2.com.

Yubelkiz was great during onboarding and showed me how to use the platform. Answered my questions and provided me with useful insight Review collected by and hosted on G2.com.

Integrations with other platforms has improved but it is still not as great as it can be. If you are not used to a managing platform it can be overwhelming. Review collected by and hosted on G2.com.

Very helpful with automation and all in one platform. Great customer support too. Review collected by and hosted on G2.com.

Hostaway is a bit pricey for only having a single listing at this time. I have listings coming in the future, but felt it was important to get this up and running since were on many different channels. Review collected by and hosted on G2.com.

Easy onbording, Farshad was amazing. A lot of great options on the plateforme and it will save us a lot of time ! Review collected by and hosted on G2.com.

I would like to have a traduction option on the booking engine :) Review collected by and hosted on G2.com.