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Homesnap Pro Reviews & Product Details - Page 6

Homesnap Pro Overview

What is Homesnap Pro?

Homesnap Pro powers the real-time agent. It's the industry standard mobile platform for agents to grow their business and work with clients.

Homesnap Pro Details
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Product Description

Homesnap Pro powers the real-time agent. It's the industry standard mobile platform for agents to grow their business and work with clients.


Seller Details
Year Founded
2008
HQ Location
Bethesda, Maryland
Twitter
@Homesnap
14,671 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

HT
Overview Provided by:

Recent Homesnap Pro Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"A Total waste of money"
Thought it might be helpful. but it didnt work a lot of the time and customers didnt like it.
Saiid Z.
SZ
Saiid Z.Enterprise (> 1000 emp.)
0.5 out of 5
"Fraud based charges, low value service and non existent customer service"
There is no upside to home snap because when and what you truly need from them is not worth it. The value of this service is less than a big mac!
Robert M.
RM
Robert M.Small-Business (50 or fewer emp.)
1.5 out of 5
"Good and Bad"
Ease of getting Google Reviews. Does help with the local search function and ranking.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
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Homesnap Pro Media

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69 Homesnap Pro Reviews

3.0 out of 5
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69 Homesnap Pro Reviews
3.0 out of 5
69 Homesnap Pro Reviews
3.0 out of 5

Homesnap Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for Homesnap ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sabrina R.
SR
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

Quick way to look up properties while with your clients or to find homes to send via text to your clients. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

The delay sometimes for listings to appear or the fact that our other mls listings don't show up Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Quick information at my fingertips to best assist my clients with property info, recent sales, or comparative homes in the area. Review collected by and hosted on G2.com.

FAHIMA H.
FH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

Can’t say much on this. Whatever response I got had nothing to do with my listing Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

They keep charging you and renewing your subscription without your permission.1. I never authorized them go put me on a continuous Subscription which they did. After I cancelled, they still went on to charge me for my next listing. They claim they sent me an Email which I should have replied to, had I not wanted the charge.What a rip-off. When I spoke to the customer service rep Johanna Jordan( don’t know if that’s her real name) she scoffed and said she would let her supervisor know but could not promise a refund and maybe they would give me credit. I have taken the issue with my credit card company . Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Unauthorized charges and subscription Review collected by and hosted on G2.com.

Amanda G.
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

Absolutely zero value. Way too expensive. They know they have no value and refuse to refund customers even before new year starts. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Run away from the pro membership. No value to Realtors They email daily trying to sell you ads. You have to pay $600 for them to sell to you daily. Horrible customer service. I cancelled the day they charged me $600 for the next year and they REFUSE to cancel my membership or refund me. Review collected by and hosted on G2.com.

Recommendations to others considering Homesnap Pro:

Stay away. Don't even consider unless you want to waste your money. They do not stand behind their product and steal your money. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Complete waste of money. Use Ripl to create ads for free and post to social media. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi, Amanda -- we're sorry to hear that you're frustrated. We'd like to look into this further, if you can send the email address associated with your account to marketing@homesnap.com.

AL
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

I love how easy it is to look up a property quickly and on the go. I can find out everything about the house, the listing agent's contact info, pictures and details about the house, special showing instruction, commission being offered, and so much more! HOMESNAP has made my life so much easier and efficient! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

there is nothing to dislike about the HomeSnap app! Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

HomeSnap Pro allows me to see the pictures of the previous listing/sale. Very useful info to have. Review collected by and hosted on G2.com.

Janine S.
JS
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

Easy to use and all the real estate tools you could possibly need in one place! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Would like to access the old listing pictures Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Know the neighborhood price point at a glance while on the go Review collected by and hosted on G2.com.

Levent U.
LU
R
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

Accuracy and integration makes the platform a reliable source. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Web version should be better and match mobile version Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

On the spot information and sharing with clients without revealing other agency Review collected by and hosted on G2.com.

JA
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

The customer service support, very helpful Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

The results of response. To date, very limited on potential customers. That is why I am doing a test drive of Home Snap, hoping my overall 1st 6 months will be a great experience and a wise decision. Let's see... Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Continuing to add on more recommendations as I feel it is still limited. Need more to move up in google rankings. Review collected by and hosted on G2.com.

Brenda C.
BC
Real Estate Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

I love the ads feature. I just set it up and every time I get a listing it automatically creates the ads I chose and posts them. I just wait for the leads to pour in. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

There is not a way to download my leads from my portal. I have to request. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

the amount of leads i receive is allowing me to support my team. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Brenda, thank you so much for your review! We will be sure to give your feedback to our team, but are thrilled that our Subscribe & Save program is proving such an asset to your business!

CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

For Realtors, do not run ads on Homesnap. I just threw away a bunch of money for zero leads. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Homesnap as a concept is good, but they failed to deliver leads, which they say you will get when you run ads. I signed up for a pro account and ran 2 ads. No leads. I emailed support. No response. I called support. The message says nobody is available to help and to call back later. I just threw away a lot of money. Homesnap is a scam. Don't make the mistake I made. Spend your hard earned dollars somewhere else. Review collected by and hosted on G2.com.

Recommendations to others considering Homesnap Pro:

do not waste your money on homesnap pro Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

i have solved no problems and realized no benefits from using Homesnap Pro Review collected by and hosted on G2.com.

SB
Sales Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

I solely use Homesnap with my buyer clients so I can see what they are marking as a favorite. On the sell side, I like the likelihood to list and the loan balance option. Great for farming a seller. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Most or some agents do not use Homesnap. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

My google presence and reviews. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Thanks so much for the review, Stacey! Glad to hear that Homesnap Pro is proving a benefit to your business!