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Homesnap Pro Reviews & Product Details

Kseniya K.
KK
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

There are so many features that I love on this app. My favorite are the school zone map (you can filter homes by school zone), property line feature, agent look up, and mortgage calculator. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Nothing, best real estate app I've used! Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

It allows me to book showings on the spot and message the listing agents any questions I have. It also makes it easier to see all of the listings around me and their current status. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi Kseniya, thank you so much for taking the time to leave a review! We're happy to hear that Homesnap's features have made your life easier. Keep up the great work!

Homesnap Pro Overview

What is Homesnap Pro?

Homesnap Pro powers the real-time agent. It's the industry standard mobile platform for agents to grow their business and work with clients.

Homesnap Pro Details
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Product Description

Homesnap Pro powers the real-time agent. It's the industry standard mobile platform for agents to grow their business and work with clients.


Seller Details
Year Founded
2008
HQ Location
Bethesda, Maryland
Twitter
@Homesnap
14,671 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

HT
Overview Provided by:

Recent Homesnap Pro Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"A Total waste of money"
Thought it might be helpful. but it didnt work a lot of the time and customers didnt like it.
Saiid Z.
SZ
Saiid Z.Enterprise (> 1000 emp.)
0.5 out of 5
"Fraud based charges, low value service and non existent customer service"
There is no upside to home snap because when and what you truly need from them is not worth it. The value of this service is less than a big mac!
Robert M.
RM
Robert M.Small-Business (50 or fewer emp.)
1.5 out of 5
"Good and Bad"
Ease of getting Google Reviews. Does help with the local search function and ranking.
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Homesnap Pro Media

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68 out of 69 Total Reviews for Homesnap Pro

3.0 out of 5
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68 out of 69 Total Reviews for Homesnap Pro
3.0 out of 5
68 out of 69 Total Reviews for Homesnap Pro
3.0 out of 5

Homesnap Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for Homesnap ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Saiid Z.
SZ
Realtor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Homesnap Pro?

There is no upside to home snap because when and what you truly need from them is not worth it. The value of this service is less than a big mac! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Bad customer service, deceiving financing about how and where agents can find invoices. It is impossible to get anyone on the phone at Homensnap LLC. Review collected by and hosted on G2.com.

Recommendations to others considering Homesnap Pro:

I would not give them your bank card. IF you use a Credit card, I would contact your credit card company and put a note in there about their practices. Be very careful about spending money on Homensap Pro Plus. This company will try to charge you any way they can when you dont expect it. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

NA- Nonexistent support and customer service. The only benefit is we can schedule a showing, but we have showingtime here.

The biggest problem is the very fraudulent approach. Review collected by and hosted on G2.com.

Mike B.
MB
Co Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Homesnap Pro?

Pro, the cheaper version does auto posts for your Google business and at least keeps it looking active Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Concierge is nothing but a big money suck, they have a decent pitch and send you none stop drip emails to try them out, but once your sign up (6 month minimum). Literally nothing happens for 6 months, don't waste your money, concierge literally does nothing, and if you call to complain all they can come up with is, "well your not posting enough reviews" WTF, I'm getting reviews about once a week and nothing ever came through lead wise. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Pro does auto posts for you, but not sure if it really matters, Concierge does nothing but take your money Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

Thought it might be helpful. but it didnt work a lot of the time and customers didnt like it. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Often it did not provide information about the home in question. Support was not helpful. App didn't provide important relevant information. Expensive when considering what it actually provides. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Absolutley none. Review collected by and hosted on G2.com.

Kim S.
KS
Agent/Broker
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

could be the total package for brokers' offices as well as agents. Please make a brokers model with a discounted agent costs for pro plus based on number of agents Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Homesnap improvements For Homesnap pro plus agents

Allow a CRM-like follow-up boss to integrate into the Homesnap website - the current solution is weak.

Let agents set up housing drip ( automatically send new listings ) from the website, highlighting the agent. ( as long as they sign up for the newsletter or download the app)

Make changing the zip codes allowable for the newsletter easier- tutorial on how to. So the consumer can have the newsletter sent to the zip codes they want.

Have a dedicated number ( like Zillow) for calls that come in through the concierge service. Most calls not in your contacts on your phone get flagged as spam.

Get a text feature on Google searches for agents who use the concierge service.

Allow concierge leads to be automatically put into my website newsletter.

Change the about me page ( HS website) and add my public profile.

The app is excellent. Have a pop-up tutorial walking buyers/sellers through how to set up alerts and send properties to agents through the app. Customers and clients need help to figure it out. Neither can most agents. ( yes, they should watch the HS training)

Allow a PDF attachment when you send a property through the HS app messages.

Allow a tracking pixel on the websites.

My HS public profile page shows me as the contact agent when a consumer clicks on a property for sale. It would allow me to use the page for advertisements. Why would I, or any agents, drive a buyer or seller to another agent???

Fix the link for client reviews on HS Pro PLus.

I would like to use My Homesnap Public profile for advertising. However, when you click on a home for sale, it promotes the listing agent. Can this be changed to have them contact me? Maybe link to my home snap website when they search homes in the newsletter Review collected by and hosted on G2.com.

Recommendations to others considering Homesnap Pro:

Great product , concierge leads are very weak . Use follow up boss with the product Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Reviews from the HS review link have not been posted to google in a few months. Solve that, as well as get a dedicated number to ID Calls from leads. We need a text feature on the ads as well. Review collected by and hosted on G2.com.

Stephanie H.
SH
Delivery Driver
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

I use this instead of having an IDX website because clients can search for properties from my homesnap profile! And, it has the added bonus for them to search outside of my state, like nationwide, something I wouldn't get with an IDX website. It would only have the local mls integration. And with Homsnap, it notifies me of potential leads immediately! It has my contact information for them to contact me as well!

Homesnap was nice enough to change my url upon making a request which was really nice of them! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

I wish I could have a bigger picture of myself bc it's part of my face/head and cuts off. I also wish I could add a video of myself! Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Well it's solving my problem of not having an idx website so my potential clients can search for properties and contact me to be their Realtor. Review collected by and hosted on G2.com.

Robert M.
RM
Real Estate Sales Person
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

Ease of getting Google Reviews. Does help with the local search function and ranking. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

First 6 months, worked great. Had a few listing leads. One lead to a high sale. However, after 6 months, dry. 2 account reps left and the customer service has gone bad. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Helped solve showing higher in Google search. Also has drawn some local interet. Review collected by and hosted on G2.com.

Nereida M.
NM
Real Estate Sales Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Homesnap Pro?

Able to share any listing link to prospects in under a minute. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

There isn't anything that I dislike of the application. Review collected by and hosted on G2.com.

Recommendations to others considering Homesnap Pro:

A valuable tool for our business. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Links contain all the questions prospects/clients have. Saves me time. Review collected by and hosted on G2.com.

Mark L.
ML
Group Tour Organizer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

I love the pro account but paying for The concierge's program is a waste of money. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Paying for the service I thought I might get at least one good lead to get a sale. But instead I was told to get more google reviews. Then told I am in to demanding of a market for them to help me after 6 months. I wish they would have told me this before I payed them all the money! Honestly don't waist your time and money for their concierge program! Waist of time and money! And I am very unsatisfied. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

I do enjoy there app and platform as an agent. There concierge's program is the one I am dissatisfied with. Review collected by and hosted on G2.com.

Cheryle C.
CC
Real Estate Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Homesnap Pro?

I like the ability to market my listings to people in and outside the area. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

I did not understand it completely, but after a phone call from Homenap professional, I do now! Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

Homesnap is doing the marketing that I don't have the knowledge base to do. Review collected by and hosted on G2.com.

Vijoy A.
VA
Realtor
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Homesnap Pro?

Nothing. They give you a nice pep talk and make tall promises till they get your money. And then they do the disappearing act. I emailed the guy who signed me up and he was very arrogant and suggested that I go back to their university to learn how to do it. He said there will be no customer service unless I upgrade to the next platform Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Just a terrible company. Bait and switch. Nothing of their promises works. You are pretty much on your own once you pay up. They ask you to watch a video and nothing in the video works.

Customer service is non-exitent. Don't waste your money. Review collected by and hosted on G2.com.

What problems is Homesnap Pro solving and how is that benefiting you?

They are solving nothing. First of all you must be able to reach someone. If they do not respond to you how can anything be solved ? Their customer service does not exist. Review collected by and hosted on G2.com.