Top 10 Hiver Alternatives & Competitors

Top 10 Alternatives to Hiver Recently Reviewed By G2 Community

#1

Front
By Front App
(2,244)4.7 out of 5
Optimized for quick response
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Hiver:
• Email Management
• Shared Inbox
• Help Desk
• Customer Communications Management
Try for free
Reviewers say compared to Hiver, Front is:
Slower to reach roi
Better at meeting requirements
More usable
See all Front reviews
#2

Freshdesk
By Freshworks
(3,500)4.4 out of 5
Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Hiver:
• Shared Inbox
• Help Desk
• Customer Communications Management
Try for free
See all Freshdesk reviews
#3

Gmelius
By Gmelius SA
(776)4.4 out of 5
Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.
Categories in common with Hiver:
• Email Management
• Shared Inbox
• Help Desk
See all Gmelius reviews
#4

Help Scout
By Help Scout
(407)4.4 out of 5
Optimized for quick response
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
Categories in common with Hiver:
• Email Management
• Shared Inbox
• Help Desk
• Customer Communications Management
Try for free
Reviewers say compared to Hiver, Help Scout is:
Easier to set up
More usable
See all Help Scout reviews
#5

Drag
By DragApp.com
(256)4.5 out of 5
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.
Categories in common with Hiver:
• Email Management
• Shared Inbox
• Help Desk
Reviewers say compared to Hiver, Drag is:
Better at support
See all Drag reviews
#6

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Hiver:
• Shared Inbox
• Help Desk
Try for free
Reviewers say compared to Hiver, Zendesk Support Suite is:
Slower to reach roi
More expensive
See all Zendesk Support Suite reviews
#7

Missive
By Missive
(379)4.7 out of 5
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
Categories in common with Hiver:
• Email Management
• Shared Inbox
• Customer Communications Management
Try for free
Reviewers say compared to Hiver, Missive is:
More expensive
Easier to do business with
Better at meeting requirements
See all Missive reviews
#8

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Hiver:
• Shared Inbox
• Help Desk
• Customer Communications Management
Try for free
See all LiveAgent reviews
#9

Zoho Desk
By Zoho
(6,197)4.4 out of 5
Optimized for quick response
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Hiver:
• Help Desk
• Customer Communications Management
Try for free
Reviewers say compared to Hiver, Zoho Desk is:
More expensive
See all Zoho Desk reviews
#10

HubSpot Service Hub
By HubSpot
(2,492)4.4 out of 5
Optimized for quick response
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with Hiver:
• Shared Inbox
• Help Desk
Try for free
Reviewers say compared to Hiver, HubSpot Service Hub is:
Slower to reach roi
More expensive
See all HubSpot Service Hub reviews