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96 HitPay Reviews

4.7 out of 5
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96 HitPay Reviews
4.7 out of 5
96 HitPay Reviews
4.7 out of 5

HitPay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HitPayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BY
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

I highly recommend HitPay to anyone seeking a user-friendly and secure payment solution.HitPay is a fantastic payment solution that simplifies online and offline transactions. Its ease of use, integration capabilities, and security measures make it a top choice for individuals looking for a convenient payment platform. While customer support response times could be improved, it's a minor issue in an otherwise excellent service. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

While the user interface is user-friendly, I found the online support resources somewhat lacking. It could benefit from more comprehensive documentation or tutorials. Review collected by and hosted on G2.com.

Ryan T.
RT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

What I like best about HitPay Online Payments is its seamless integration capabilities and user-friendly interface. The system effortlessly integrates with my ecommerce platforms, reducing the hassle of manual configurations and set-up. This allows me to focus more on my core business activities in both the renovation and ecommerce sectors. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

While I have generally had a positive experience with HitPay Online Payments, there are a couple of areas that could see improvement. Review collected by and hosted on G2.com.

BY
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

It was pretty straightforward to use and as long as you follow the guide step by step, you can get your payment system up. Customer service was also responsive when I was using it. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

I don't know whether the time to set the different systems up can be shorter and I am not sure if a non-tech savvy person will be able to set it up easily. Review collected by and hosted on G2.com.

GD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

The most helpful of HitPay is integrated between POS, Online Store, and Payment Gateway. It is easy to use the three of them. The UI and UX are user friendly Review collected by and hosted on G2.com.

What do you dislike about HitPay?

The price of MDR is more expensive than other Payment Gateway Review collected by and hosted on G2.com.

Jason .
J
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

Hitpay has revolutionized the way I handle payments as a merchant. This app has proven to be an indispensable tool for securely accepting payments from customers. Its intuitive design and cutting-edge features have not only simplified transactions but also boosted my business's efficiency. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Nothing to dislike as they are straightforward and easy to use. Review collected by and hosted on G2.com.

CL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

The setup was initially a little challenging for amateurs in website building but once it was up and running, receiving payment has been a breeze. It has been approximately 5 months since we started using Hitpay and everything has been prompt and exceeding our expectations. The customer service team is also superb, always providing quick and helpful solutions. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Nothing very much. I have no complaints. Review collected by and hosted on G2.com.

MT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

HitPay is easy to use, supports various payment methods and more importantly secure, especially for SMEs. Customer service is efficient and effective which really helps whenever I encounter an issue. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

It would be better and easier if I could download the sales transactions report instead of it being sent to the registered email address. Review collected by and hosted on G2.com.

Gabriel W.
GW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

HitPay offers a lot of payment options and allows merchants to select the desire payment mode. Setting up HitPay is smooth. Easy to nagivate around the portal and staff are friendly too. Been using HitPay since early September 2023 and it has been good so far. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Different mode has different fees, some are higher than the other. Review collected by and hosted on G2.com.

RI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

We got easy set up and play for our small business to spread out all over clients either in indonesia or abroad. Hitpay so helpful and fast. So much happy to go with Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Easy use to create at anykind of product offer and many type of payment methods Review collected by and hosted on G2.com.

Amanda C.
AC
Art Therapist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HitPay?

HitPay is a good, reliable and affordable payment gateway system. We have been using them for years and without any issues. The rates are even cheaper than Stripe. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Hitpay is not available for all payment integrated systems, like SimplyBook or Acuity, where the otehr more popular options like Stripe and Paypal supercede them. Review collected by and hosted on G2.com.