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Hipporello Pricing Overview

Hipporello has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Hipporello to obtain current pricing.

Hipporello pricing & plans

Pricing information for Hipporello is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hipporello must be conducted with the seller.

Pricing information was last updated on November 23, 2023

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Various alternatives pricing & plans

Pricing information for the above various Hipporello alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Hipporello Categories on G2

Help Desk

Service Desk

Help Desk

Service Desk

Hipporello Pricing Reviews

SN

Sasha N.

Logistics and Supply Chain

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Nov 16, 2023

"Innovative and Versatile Service Desk Solution with Fair Pricing"

What do you like best about Hipporello?

Hipporello stands out with its modern and aesthetically pleasing design, setting a high bar in the service desk market.

The clever and innovative system is complemented by extensive customization options, making it adaptable to a variety of business needs.

Its structured interface enhances the overall user experience, making it enjoyable to work with.

A significant advantage of Hipporello is its seamless integration with existing websites, allowing for a cohesive user experience while maintaining the unique identity of the brand.

Additionally, the pricing of Hipporello is entirely fair, reflecting its value and making it an excellent choice for businesses looking for a cost-effective solution.

The platform's ability to be largely concealed within a website is also a plus, as it does not overtly display its third-party nature. Review collected by and hosted on G2.com.

What do you dislike about Hipporello?

On the downside, Hipporello’s German translation needs significant improvement as it is not only inadequate but also missing in some areas, which can be a barrier for non-English speaking users. Furthermore, the email replies include a lengthy Hipporello signature or tag, which can appear unprofessional.

Despite its integration capabilities, the Hipporello branding briefly flashes in the title when embedded in a website, before disappearing, which could momentarily disrupt the seamless user experience. Review collected by and hosted on G2.com.

What problems is Hipporello solving and how is that benefiting you?

Hipporello addresses several key issues in our customer service workflow, bringing about significant improvements in both efficiency and professionalism.

Firstly, it greatly enhances the structure of customer tickets.

This makes it easier for our team to manage and respond to customer inquiries in a timely and organized manner.

This improved structuring leads to better oversight, not just for our team but also for our customers.

They can now track the progress of their queries more transparently.

Moreover, the use of Hipporello has elevated our professional image.

The system's sleek design and functionality convey a sense of sophistication and attention to detail.

This reflects positively on our brand.

This professional appearance, combined with the system's effectiveness, contributes to a more satisfying customer experience.

It also streamlines our internal processes, making it a valuable asset for our customer service operations. Review collected by and hosted on G2.com.

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