Highlight IHUT Platform Pros and Cons

For our two consecutive projects, the Highlight platform was helpful to gain visibility in the entirety of the project, and ensure everything was progressing as efficiently as possible. Overall, with prepared surveys and other product documentation, the process is very quick and smooth. Review collected by and hosted on G2.com.

As it was still in beta testing, there were bugs to iron out. Helpfully, the Highlight team was happy to host calls with us to guide through the platform, and diligently record any issues we were able to uncover in the process. Review collected by and hosted on G2.com.

-very user friendly

-love being able to see results in real time as they come in

-love having one place to access everything from the project

-love being able to comment and get responses directly on the platform Review collected by and hosted on G2.com.

No downside I have seen yet- everythign thus far has been very smooth Review collected by and hosted on G2.com.

I loved how organized the platform was - it made my job faster and easier. All I had to do was go into the platform and execute from a checklist to keep us on track. The team was responsive and flexible with our needs, which was a huge bonus. Review collected by and hosted on G2.com.

All great research comes at a bit expense, and Highlight is no different. It can be a difficult service to justify if you're working on a tight budget, but the results are worth it! I'm familiar with the GSuite tools, but if you're not, or have a device that isn't compatible, it may be a challenge. Review collected by and hosted on G2.com.

The live stream of incoming data was a great feature to have eyes on the project during the testing! Review collected by and hosted on G2.com.

I did not have any issues while using the platform Review collected by and hosted on G2.com.

From proposal, to implementation, to results... Highlight has it nailed! We were able to execute quickly and get some valuable insights from their consumers to help gorw our business. Review collected by and hosted on G2.com.

If you need IHUT, then Higlight is your go to and by far the best. If you just need a survey, you can probably get more competitive rates elsewhere. Highlight should implement some lower cost surveys that don't require inhome testing.

The platform is amazing and could add alot of value by bringing in the less than IHUT opportuntities. Review collected by and hosted on G2.com.

The Platform is very user-friendly and helps drive collaboration. The project tracking functionalty also helps keep the multiple elements of the study organized and actionable. Review collected by and hosted on G2.com.

The results analysis interfact could be more adaptable to unique project needs.For examples, filtering/segmentation of results, combination of charts etc. Review collected by and hosted on G2.com.

The Highlight IHUT Platform is easy to navigate and find the information that you need. Tasks are clear and it runs smoothly. Review collected by and hosted on G2.com.

It can be difficult to know what folders or areas to click into when looking for specific information. Review collected by and hosted on G2.com.

Working with Highlight is a great way to get product into the hands of consumers for quick feedback. The team at Highlight is very knowledgeable and helpful throughout the project life cycle. Review collected by and hosted on G2.com.

My only wish for Highlight would be additional visibility to the recruitment of target consumers - it would be beneficial to have live feedback on the recruiting status for a project to identify where we may need to flex on the target. Review collected by and hosted on G2.com.

It easy easy to use, our customer support team is extremely helpful, and everything is online. Review collected by and hosted on G2.com.

Lack of templates to use for specific needs. Review collected by and hosted on G2.com.

The platform has an intuitive user interface for setting up new projects and is easy to use to manage the project and review results Review collected by and hosted on G2.com.

Nothing went wrong! I think the only thing I would prefer is to not enter a password to access the results Review collected by and hosted on G2.com.