33 Higharc Reviews
Overall Review Sentiment for Higharc
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Higharc brings a centralized data approach to residential construction. The central data model eliminates the possibilities of differences between marketing, design, and construction documents. Let the customer configure their home plan options, look at it in 3D, then get immediate construction documents. The interface for the customer is fantastic.
Customer support is good. Very attentive. Review collected by and hosted on G2.com.
Expect 6+ months for plans to be in production in a showroom environment, possibly longer than that for construction documents. Their Procure (estimating) product is the newest portion of the system and doesn't do roof systems yet. (But will.) Cost is on another level. However, there is no competitor in the market that can do everything that Higharc can do. Review collected by and hosted on G2.com.
Unlike our other experiences with onboarding new technology, the HighArc team has been excellent in their communication of timelines and meeting those timelines. With their help we are in the process of the fastest community launch we've ever had. We just got a look at our first configurable model and are extremely pleased and excited about its marketing power. Review collected by and hosted on G2.com.
Nothing as of yet. As stated we're still in the beginning of our journey but very optimistic. Review collected by and hosted on G2.com.
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-Higharc provides accuracy and consistency through all stages of the home building process. Everyone from marketing and sales to construction can access specific home information in a matter of a few clicks.
-The dashboard is well organized and easy to use. No other drafting platform can organize options, community information and lot details like Higharc does.
-Automation within the studio files saves so much time and eliminates monotonous drafting repetition.
-Implementing and communicating changes/updates within minutes to all users.
-Support from the Higharc team
-Future features and vision Review collected by and hosted on G2.com.
The amount of time to train new users to really understand the entire platform. Review collected by and hosted on G2.com.
I am brand new to Higharc but in the matter of two hours was able to get myself trained and the sales team trained on how customers and staff would interface with the software in the sales process. Also appreciate the ability to control what level of details are displayed for public facing interfaces (i.e. website) vs what can be displayed for private customer appointments.
Higharc has bas been very timely and responsive through the whole implementation process. When implementing custom models there are always unique challenges -- Higharc has been very collaborative and fast in addressing those challenges Review collected by and hosted on G2.com.
Only complaint is the UX design and interface is a bit dated when it comes to the visuals and color schemes. Just a visual thing - the experience is still really good. Review collected by and hosted on G2.com.
The most helpful thing about HighArc is the ability to create multiple elevation styles of one floorplan in one central location as one file.
The upsides to using HighArc I think will be the ability to add more options and make all the options viewable in 3D for our buyers. Review collected by and hosted on G2.com.
The least helpful thing about HighArc is how different it is from setting up a simple house plan compared to something like AutoCAD with simple lines. HighArc uses layouts that I am just learing how to use but it is not as straight forward as a simple line drawing. I am not sure if I know what the downsides of using HighArc are yet since I have not had a chance to dive into it too much. Review collected by and hosted on G2.com.
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Our experience with Higharc has been impressive so far as we go through the training and implementation phase. Sarah, Ed, Anthony, Maria, and the team have done an outstanding job working with us at Eddy Homes, treating us as a true partner rather than just a customer. Their attention to detail, responsiveness, and dedication to our success have made a complex transition much smoother. Although we’re still in the early stages, we’re excited about the potential Higharc offers to streamline and elevate our operations. Highly recommend them to other builders looking for a collaborative and proactive partner. Review collected by and hosted on G2.com.
We have no dislikes about Higharc at this time; however, we’re still in the learning phase of the program and continuing to explore its full potential. Review collected by and hosted on G2.com.
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Higharc has been most helpful in not only its evolving user interfaces but also its ability to make work life easier. The ease of the implementation of our house has been a great asset and improved how efficient we will be in the future. Review collected by and hosted on G2.com.
there's no downsides, if Iever have an issue I just message in Slack and my problem will most likely have a solution Review collected by and hosted on G2.com.
We are currently in the onboarding process of Higharc. We decided to embark on this journey for the ease of transitioning the sale of a home to the start of a home. Taking a customer facing interface and turning it into a set of buildable CDs is amazing. We are looking forward to the many other awesome things that Higharc can provide, such as procurement. Review collected by and hosted on G2.com.
Not sure what to say here, so far we have loved everything about Higharc. There are weekly meetings, and sometimes it feels over-the-top, but I understand the process of them. If we create/build things correctly upfront, we have a much better chance of launching it to our team successfully. We are starting our Studio training and the things we have talked anout are becoming more clear, such as the CDM. Review collected by and hosted on G2.com.
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Higharc enables many capabilities in all aspects of our business. Drafting and Architecture are a big shift in thinking and help to set up a strong product strategy. In Sales and Marketing it allows us to communicate more clearly to our customers what they will be getting with their home. And on the Operations side we are still pealing back the onion on the efficiencies that it will bring us. It is such an amazing tool. Review collected by and hosted on G2.com.
I can't call this a dislike, but the transition from other drafting softwares is a learning curve. There's a mindset and strategy that are just different with it. It takes some patience up front especially if you've been using another tool for a decade. There is tremendous value that comes downstream in the maintenance and usage of all your plans. Review collected by and hosted on G2.com.
Most CAD programs are slow, taxing on a computers hardware, and often make processes take longer than needed. I like the fact that Higharc is web based and isnt super taxing on the computers hardware. I also like the speed at which everything operates. Review collected by and hosted on G2.com.
I dislike the lack of tools that would make drafting through studio easier/smoother, however, with that being said, the changes and features we would like to be implamented into studio have been addressed and will be looked into in the future. Review collected by and hosted on G2.com.