HeySummit Pros and Cons

I purchased HeySummit through AppSumo in 2019 and, unlike many AppSumo deals, HeySummit has never wavered from their support. HeySummit is also continuously improving and it gets better with every improvement. Lastly, they are serious about listening to their customers. Review collected by and hosted on G2.com.

HeySummit can send out a lot of emails to registrants with the default settings, fortunately it is easy to selectively turn off the emails you do not wish to send. Review collected by and hosted on G2.com.

Easy to understand and use

Comprehensive Summit experience

Esthetically pleasing graphic design

Almost daily improvements

Office Hours for fast and personalized answers Review collected by and hosted on G2.com.

Not much actually...

Some integrations are missing...

Would love to have the offers, freebies and gievaways linkable (and customizable) to each talk... or not

The "Register for all" new toggle is too small ... people are missing it!

Tiny details as you see... Review collected by and hosted on G2.com.

Maybe a bit of my story will be useful. I am an author and teacher and when Covid struck, I moved all of my in-person training programs online. I became obsessed with finding the best platform to deliver my classes and work with students online in the most powerful and effective ways. And, during this time, my wife was attending a number of online conferences. Through her and is many emails I was receiving from various professional organizations, I kept hearing the term "Virtual Summits". I became intensely curious and out of my research, it was very clear that a virtual summit was an incredibly powerful way to deliver great content to a much wider audience than one can reach alone, as you have a built-in marketing machine from the cooperative efforts of the "speakers" at your event promoting the summit to their audiences.

So, I started to look for a Virtual Summit Platform to produce my first event. I discovered that there are many platforms! I had certain requirements both in technical aspects and in budget. Some of the platforms were either too confusing to use, did not have all the technical capabilities I wanted and some were just crazy expensive and geared more toward big corporations. I wanted a platform that had great flexibility in how I could deliver the actual speaker sessions, (live, pre-recorded as live, etc) in email capabilities, in having sponsors and in the design of the Summit site. I also needed to know that the experience for the attendees would be seamless and that they would enjoy the speaker sessions when they attended. Also, I wanted a platform where I could sell different kinds of tickets for the events and connect the ticketing to my Stripe account and easily sell "total access" type tickets for the replays after the actual event has ended. In other words, have the event continue to live online as an "evergreen" event and gain ongoing promotion for my online courses, for the products of the other speakers and for the sponsors.

So, after much testing and creating "test summits" on as many platforms as I could manage to get my hands on, it became absolutely clear to me that the only one that fulfilled everything I was looking for was HeySummit. That's when I purchased my subscription to the HeySummit platform and I am currently in the planning stages for my first two events.

One more very big key for me! The founder of the company and the support team and the development team!

I had the opportunity to talk with the founder of HeySummit and he was so generous to share with me the vision of the company and where it is headed and its commitment to excellence with the HeySummit platform. And I have found all of his words to be true with the way I see the platform growing and improving even in just the time I have been a subscriber.

And the support team! They are incredibly responsive and thoughtful and really care about my questions and technical needs! This is huge for me and it has been a great confirmation that I chose the best possible platform for my events. I can count on them!

And the development team too! So responsive and excellent. Here is a simple but profoundly important example. I must be able to post links for my speakers so that attendees can find their products and services after the event, and HeySummit has many ways to do this. In almost every way to include links inside HeySummit, when the person clicks the link, a new browser window will open. But I discovered just one place, inside the "speaker bio" that gave me the ability to hyperlink some text, but when it gets clicked on, it takes the person out of the summit site. So I emailed the support team and asked if they could change this so that when the hyperlinked text was clicked on, it would open a new browser window and the person would still have the Summit site open. Very quickly, the support team replied and told me they would give my note to the development team and then, very quickly, the development team added this as a new feature. GREAT! And when I went back and checked my hyperlinks on the bios, they all worked and they opened a new browser window so that I never left the summit. WOW! I know this may seem like. small detail but it is HUGE to me, that I can count on the team at HeySUmmit to be so responsive and to care so much for all of the small details that ultimately help me produce a successful virtual summit. Review collected by and hosted on G2.com.

Truly, there is nothing that I dislike. If there was, I would still be testing other platforms. Review collected by and hosted on G2.com.

The interface is pretty intuitive and the help section answered all my questions. I love the ease of setup and the ability to communicate with my speakers and participants directly through the platform. Review collected by and hosted on G2.com.

Like with any tool, there's a learning curve, and it took me a minute to figure out how to navigate. I did have some questions and a few missteps, but testing helped. Review collected by and hosted on G2.com.

Hey Summit was nice to have everything needed for an event on one platform from speakers to attendeees. Fairly easy to get set up once you figure it out. The learning curve was not terribly steep. Review collected by and hosted on G2.com.

If you are not careful in the email selection settings your attendees could get innodated with emails and get frustrated. If your speakers are all on different days it might be useful, but when they are back to back, the emails' sequence is too much. Review collected by and hosted on G2.com.

The platform simply works and works well we have only tested it as plans for our major Summit were all shelved due to COVID but we know when we are ready our partner platform will be Hey Summit. The systems and tool are all well designed and well thought through by people who have actually run amazing Summits in the past. Review collected by and hosted on G2.com.

Nothing it's all amazing - I have nothing to say bad about this platform Review collected by and hosted on G2.com.

Simple interface, good functionality and good backend Review collected by and hosted on G2.com.

I need more functionality for sponsors and exhibitors Review collected by and hosted on G2.com.

I love how easy it is to customize my event site so it looks distinct and professional. Having a built-in dashboard so speakers can manage their own session details makes setup more streamlined. Plus the robust analytics are very helpful - I especially appreciate being able to track how each attendee found out about the event. Review collected by and hosted on G2.com.

I wish there were more of a way to incorporate exhibitors and sponsors. So far, there's no exhibit area in HeySummit. I've heard how some people created workarounds by scheduling sponsor "talks," but it's not quite the same thing as having a dedicated place for attendees to engage with sponsors/exhibitors. Review collected by and hosted on G2.com.

1. plugs into my current tech stack for a turn key solution (ie, GoToWebinar, Zoom, Payment Processing, Video streaming)

2. modern and simple experience to navigate as a host and or attendee

3. the product roadmap is open to the public, highly innovative, and continue to push great enhancements Review collected by and hosted on G2.com.

1. the bank transfers took awhile to understand and in the end we still saw unexpected fees which made us wish we increased our ticket price

2. reporting and analytics need more development; although they have a good amount of data, it's spread across multiple reports that live in different places s would like to see them combined into one data set. Review collected by and hosted on G2.com.