Top 10 Helpmonks Alternatives & Competitors

(26)4.3 out of 5

Research alternative solutions to Helpmonks on G2, with real user reviews on competing tools. Shared Inbox Software is a widely used technology, and many people are seeking popular, secure software solutions with tagging system and trends. Other important factors to consider when researching alternatives to Helpmonks include features and email. The best overall Helpmonks alternative is Front. Other similar apps like Helpmonks are Help Scout, HubSpot Service Hub, Hiver, and Freshdesk. Helpmonks alternatives can be found in Shared Inbox Software but may also be in Help Desk Software or Email Marketing Software.

Best Paid & Free Alternatives to Helpmonks

  • Front
  • Help Scout
  • HubSpot Service Hub

Top 10 Alternatives to Helpmonks Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Helpmonks stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Hospitality, and Financial Services, and find the best product for your business.
    #1
  1. Front

    (2,245)4.7 out of 5
  2. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Front is:

    More expensive
    Slower to reach roi
    Easier to admin
    #2
  3. Help Scout

    (407)4.4 out of 5
  4. Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Help Scout is:

    More expensive
    Easier to admin
    Easier to set up
    #3
  5. HubSpot Service Hub

    (2,500)4.4 out of 5
  6. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    Easier to admin
    #4
  7. Hiver

    (1,168)4.6 out of 5
  8. Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Hiver is:

    More expensive
    Slower to reach roi
    Easier to admin
    #5
  9. Freshdesk

    (3,501)4.4 out of 5
  10. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Freshdesk is:

    More expensive
    Easier to admin
    Better at meeting requirements
    #6
  11. Zendesk Support Suite

    (6,149)4.3 out of 5
  12. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Easier to admin
    #7
  13. Missive

    (379)4.7 out of 5
  14. Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Missive is:

    More expensive
    Easier to admin
    Better at meeting requirements
    #8
  15. Zoho Desk

    By Zoho
    (6,205)4.4 out of 5
  16. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Zoho Desk is:

    More expensive
    Easier to admin
    Better at meeting requirements
    #9
  17. Brevo Marketing Platform

    (2,216)4.5 out of 5
  18. Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

    Reviewers say compared to Helpmonks, Brevo Marketing Platform is:

    More expensive
    Easier to admin
    Better at meeting requirements
    #10
  19. Gmelius

    (776)4.4 out of 5
  20. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Helpmonks:

    Reviewers say compared to Helpmonks, Gmelius is:

    More expensive
    Slower to reach roi
    Easier to admin