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4.4 out of 5
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HelpCrunch
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228 out of 229 Total Reviews for HelpCrunch
4.7 out of 5
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Overall Review Sentiment for HelpCrunch
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CL
Christian l.
Full Stack Developer
Program Development
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
Ease of management. Has a really quick and fast integration even for junior developers. Our team installed everything in less than 3 minutes. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
I like practically everything. Maybe, just a little bit the graphical interface when an agent answers an user: it feels a bit embedded, as is showing in a "strange" pop-up. Review collected by and hosted on G2.com.
ED
Emil D.
CEO
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
Amazing functionality at a very reasonable and competitive pricepoint. Helpcrunch is the number #1 tool to increase customer experience, higher conversion rates and upsell products. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Integrations with third-party softwares (Slack, Skype or similar) could be cool. Review collected by and hosted on G2.com.
DT
Dion T.
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
The amazing and fast support team. Great functions. Fantastic live chat design. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Overall, i like everything. the pricing is very good. Much better than alternatives like Intercom. Review collected by and hosted on G2.com.
MT
Mike T.
CEO
Computer Software
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
I like HelpCrunch! It has all features that we need and it works perfectly. I spent less than 10 minutes to integrate and customize it. It's so customizable and looks really nice on our website. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
I like everything in HelpCrunch. It has enough features for our company. Review collected by and hosted on G2.com.
JS
Jane S.
General Manager
Internet
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
I like how HelpCrunch is simply designed. There is never any confusion on how to get a users information. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
At first I thought that finding a contacts information was difficult. Review collected by and hosted on G2.com.
AM
Andrew M.
President
Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
Ease of use is the main part of this platform. Everything you want to do is right there, if you need automations its all right there. The design of the user interface is very appealing and designed very well for use. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
We do not dislike anything at the moment. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
* Easy to use panel and admin area
* Able to better engage with my clients and site visitors
* Chat in real time
* Auto engagement Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
I don't think I can think of anything that I dislike about HelpCruch Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
HelpCrunch Categories on G2
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