HelpCrunch Pricing Overview
HelpCrunch at a glance
Pricing plans:
Standard: $12 per team member if billed annually or $15 per team member if billed monthly
Premium: from 20$ per team member if billed annually or from $25 per team member if billed monthly
Enterprise: custom price for 20+ agents
| Name | Price | Features |
|---|---|---|
| Standard Live chat plan | 15$ | Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history
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| Standard Live chat & Emails plan | 29$ | Great plan if you need email marketing automation in addition to live chat.
|
| Premium live chat plan | 25$ | Perfect plan for those who need a perfect live chat
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| Premium Live chat & Emails plan | 49$ | Perfect for growing teams that need all the functionality and unbranded widget
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HelpCrunch pricing & plans
Unlimited conversations, contacts, and leads on all plans.
Unlimited chat history.
We're flexible in terms of pricing - if you need a custom plan, just reach out to us via website chat. We'll come up with a pricing plan that suits your needs.
Top Rated HelpCrunch Alternatives
HelpCrunch Alternatives Pricing
The following is a quick overview of editions offered by other Live Chat Software
 Essential | $39.001 Seat Per Month | The customer support plan for individuals, startups, and small businesses.
|
 Standard | $50.00Per Month | Starts with 100 contacts per month and unlimited users
|
 Small | Starting at $15.001 agent / Per Month | E-mail support - Ticketing,
Contact forms,
Forum & Knowledge base,
iPhone/Android app
|
Various alternatives pricing & plans
HelpCrunch Pricing Reviews
1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat, which Intercom doesn’t provide as well.
2) Very simple to use. Nothing too complicated. Intercom had lots of features that we rarely use in our day to day job. Not only you have to pay extra for them all but also the interface was too overwhelming for new users. But in HelpCrunch is not one of those tools. The design is simple in clean. The navigation in the inbox is very simple - you the different chat categories (unassigned, pending, new, drafts, etc.)
3) Cost-effectiveness. We pay 3 times less for the same features in HC that had to pay in Intercom.
4) Amazing customer success team that helped us transfer our data from Intercom and responds in minutes in the online chat. Intercom support was never available and forced using their Fin bot instead of providing human assistant, which was annoying. Review collected by and hosted on G2.com.
The only drawback we noticed that the live chat sometimes loads slower in certain locations. Their CS team also informed us that they’re working on the chat speed optimisation, so hope to see improvements on this side soon Review collected by and hosted on G2.com.
I found HelpCrunch easier to use in comparion to other similar solutions, while offering a competitive price. I was able to test it for free before deciding to upgrade my subscription and no special instalation was required.
Being able to translate articles and posting embeded videos was also very important. Review collected by and hosted on G2.com.
I haven't had any issues with the tool so far. The tool might not feel super user friendly at first, but being a Knowledge Base provider themselves, they have a strong support material to help you out. Review collected by and hosted on G2.com.
