(25)
4.6 out of 5
Visit Website
Sponsored
HelpCrunch
Top Rated HelpCrunch Alternatives
228 out of 229 Total Reviews for HelpCrunch
4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
Overall Review Sentiment for HelpCrunch
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
OO
Ott O.
Partner and CEO
Education Management
Small-Business(50 or fewer emp.)
AB
Verified User in Building Materials
Mid-Market(51-1000 emp.)
What do you like best about HelpCrunch?
Helpcrunch is really easy to install on a Wordpress, and quite light in comparison to other plugins Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Free plan is quite limited, but it will allow you to be sure that it's convenient for your business Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about HelpCrunch?
The set is the support team. Always available, attentive and professional. Thank you, guys. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Using this service for 6+ months, can not notice something substantial. All problems are related to a bad Internet connection. Review collected by and hosted on G2.com.
IB
Ivan B.
CMO
Small-Business(50 or fewer emp.)
OM
Olga M.
Founder and CEO
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
1) Free version of their live chat is pretty amazing by itself
2) A lot of customer tools in a single platform
3) Affordable pricing and scalable per agent billing Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Didn't really find cons in the product so far Review collected by and hosted on G2.com.
HZ
Helga Z.
Chief Marketing Officer
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
Many chat widget customization options
Able to connect our product and send in-app messages to the users via Helpcrunch chat
There are also neat email marketing automation and ticketing features Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
Helpcrunch doesn't have chatbot and knowledgebase functionalities (yet) Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
ED
Elena D.
Country Team Lead
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
Feature-rich but quick to install and easy to learn at the same time. I like the UX and how the widget looks on our website. The product is reliable and their support team reacts fast to our questions. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
It would be good to have more integrations with other services but as I see the guys are already working on that Review collected by and hosted on G2.com.
AS
Verified User in Security and Investigations
Small-Business(50 or fewer emp.)
JM
James M.
Small-Business(50 or fewer emp.)
What do you like best about HelpCrunch?
The installation and setup process is very fast and the live chat agents are very helpful. We're using the auto messages to engage better with our customers. Review collected by and hosted on G2.com.
What do you dislike about HelpCrunch?
I'd love an Android app. Otherwise the software is very useful and easy to use. Review collected by and hosted on G2.com.
HelpCrunch Categories on G2
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
