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Hansoft is versatile and adaptable to what you need. Pretty much every issue that I've hit upon has had a solution within the software or has been added to their development roadmap and implemented within a month or 2 of reporting. The support team are fantastic and make you feel valued as a customer and the product is very powerful Review collected by and hosted on G2.com.
There is a steep learning curve to it. It takes a while to get used to it and training a team is a little challenging to start with but once people are there it's great. Review collected by and hosted on G2.com.
34 out of 35 Total Reviews for Helix Plan
Overall Review Sentiment for Helix Plan
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At my last job we had a big tracking software system too, but it was not as easy to use as Hansoft and no where near as integrated into our workflow. It is so easy to create an issue, create a git branch, see build results, and peer review status all from Hansoft stories. Made my workflow a lot easier to manage. Review collected by and hosted on G2.com.
Creating a new task in the calendar form is sometimes confusing, and searching for tasks that have been mistakenly completed can be a bit of a pain but definitely not something to quit the program over. Review collected by and hosted on G2.com.
Hansoft is great whether you're a solopreneur or working with team members. You can create various projects which can be subdivided into separate tasks, which can then be assigned a due date, and even be assigned to a particular person. Comment threads keep the conversation about each task in one place, with the ability to reply directly in the thread or even to an email sent directly to you. Review collected by and hosted on G2.com.
I think the least I like is how is the process for recording information in the projects, at first I found it somewhat confusing, I did not understand the options that they gave me or that I should register in each one. Then I could understand it, but this can be confusing for new users and they can reject the tool. Maybe it can be made a little more friendly, since it is a useful and powerful tool. Review collected by and hosted on G2.com.
Hansoft is easy to use, with an intuitive interface. It works well on mobile, so is great when you're on the go a big plus for me since I travel a lot. I also love that they frequently release updates. Review collected by and hosted on G2.com.
Some of the views are not as flexible as a I would like. Some of the drag-and-drop functionality is a little sticky and this makes it more difficult than it should be to move things where they need to be. Review collected by and hosted on G2.com.
Hansoft is easy to pickup for users. This makes it perfectly for cooperative working between several external companies.
It makes it also easy to build up a new management structure for a up comming project. Review collected by and hosted on G2.com.
The personal customization is often limited by small missing features, like the missing personalized
coloring of the planing items, which would enhance the overview in the planing view. Also features like the ToDo-List need a iteration to become a really usefull tool. Review collected by and hosted on G2.com.
The adaptability and configurability. We've had Hansoft for about five years and during that time changed how we use it and for what purpose at least half a dozen times. Review collected by and hosted on G2.com.
Hansoft almost requires you to configure it to hide parts of the information available. If you do not, the software often displays information overload to the end users with user fatigue as a result. Review collected by and hosted on G2.com.
I like the quick ability to break down a project into a backlog, and assemble the required sprints. I find the interface quick and easy to navigate, albeit I've heard the opposite from former Jira users on the team. Review collected by and hosted on G2.com.
A few more easy set up pre-existing dash board views would be great
The pricing is challenging for start up studios and comparatively to the competition, albeit that you own the competition as well :) Review collected by and hosted on G2.com.
SDK, Jira integration, backlog view. Fast. Reporting. History. The tool is easy to use and easy to learn. Review collected by and hosted on G2.com.
User/group admin. Group admin. Backlog Board view is far behind other tools. Not possible to give access write access per column, I need to give write access to 500 hunderd users to the entire backlog, this is very bad! Review collected by and hosted on G2.com.
- Metrics
- Reports
- Ability to do a hierarchical backlog
- Easy of access of all the information
Ability to do Agile, Kanban, Critical path, etc... Review collected by and hosted on G2.com.
No web front end
API is HARD to use
The interface needs some polish Review collected by and hosted on G2.com.
The chart feature. Being able to convey a period of work in a plethora of charts is useful in various scenarios. (ie. Justifying capacity increase, displaying time spent)
Also, being able to hit ctrl+z is best feature. Review collected by and hosted on G2.com.
The lack of dynamic options. I am unable to create an ideal capacity VS scope burndown as the needed column will not work inside a formula.
I don't like the tab system and would prefer side menus.
Adding new windows to the To Do List is a strain as well. Review collected by and hosted on G2.com.
- Tracking Hour Actuals
- Dashboards are clean and concise
- Multi Project System
- Task Tracking is simple and easy Review collected by and hosted on G2.com.
- We have yet to work together in finding a solution for using Hansoft's Bug Tracking System
- There are some issues in regards to Actuals vs Work Remaining that have been address in upcoming patches, hopefully the patch will solve most of the issues. Review collected by and hosted on G2.com.
